Petsmart

I took my dog in to get his nails trimmed as the nail is curled over causing him to limp. They said oh he is limping so we can't cut his nails but it's his nails causing him to limp. Dog 2 had all the paperwork but apparently the "Karen" working didn't like the rabies paperwork even though it had the sticker from the vaccine, date, etc. total waste of time, I really believe they just didn't want to cut dogs toenails and, made up excuses. 0, stars

I purchased a 6lb bag of Purina Pro Plan Focus Puppy Lamb & Rice. There was a tag that said buy 1 get 1 free. The catch, the price per bag on the shelf was doubled. So I really paid for both bags. The Petco price was 8.97, PetSmart price was 17.99. Be aware of what you are buying at PetSmart. I will never enter a PetSmart store again.

I brought my Schnauzer for a groom and instead they trim all the hair by someone not trained nor qualified person.
Only one person treat my dog well and that's Amanda at the Alliance PetSmart in North Texas.
This is another review from another unhappy person.
I stopped bringing my dogs in for grooming after my dogs were left with cuts. They were very defensive and didn't take responsibility to my satisfaction. Their prices are too high so I stopped buying food etc. but went in for grooming because they were close by. I found a much better place now I won't ever be back.

If you have money to waste on the crap in this store you should reorganize your priorities. Like there's starving children, homelessness, cancer research, or volunteer at the humane society. Instead of buying 60$ bags of dog food that you could buy for a third of the price at any store. Use your wasted moneyh to actually do something helpful for mankind or dogs in need since you probably have some messed up obsession with ur pet.

I bought a Chinese Water Dragon about 5 years ago. He was sick and deformed and we returned him so he could get treated by their in-store hospital. We bought him back after 2 wks. He never grew to the size most dragons get to be and we recently lost him die to illness(we're not sure if it was due to his birth defects, though). This summer I bought a guinea pig from a new store in a new state. They had him in a cage with two others that were twice his size. He had torn ears, some missing fur on his side and he was also sick. He was not friendly at all. He was even more skittish than most guinea pigs and bit me pretty good. It took him several weeks just to let me pick him up to cuddle him and he was terrified.
Buy pets from these people ONLY if you want to rescue them from hazardous environments. They may not survive and they may not be good for the kid's for first time pets, but at least you'll feel good about rescuing a helpless animal from an abusive setting.

My wife dropped off her Poodle today, Sat. 6. 25. 22@ approx. 1100 for his appt.@ the Abercorn location. When she went to pick him up, this is exactly what he looked like. Needless to say, she is upset! She went off on the manager and grooming dept. employees. She asked for a "lambs cut" and it looks like he received a hatchet cut from a blind person. This is very unacceptable and there are no excuses to be made. My wife will not allow this groomer to touch her dog again...

PetSmart is full of lying and dishonest employees I placed a online order on 12/31 had to cancel the same day because they were planning to deliver me a different item and as of today I've spoken to at least 20 employees of PetSmart literally trying to beg for my money to be refunded they deposited the funds twice now in my account only to immediately take the funds right back out again! This is a garbage company!

We have been loyal Petsmart customers for over 20 years wuth a pet perks card since it first came out. My wife ordered (2 bags) $100+ worth of blue wilderness dog food last Thursday online because I threw my back out and could not make it to the store. On Tuesday I had to go to the store and get a bag because it had not even shipped yet. After eight days we still don't have our order. We have looked into it and can get the food for $10 less a bag on amazon prime with 2 day delivery. Never again will we order from Petsmart online.

I like shopping at PETSMART. Their stores are always organized and clean. They have a wonderful selection of pet accessories and necessities. We purchased our pet bunny there 6 years ago. He is still healthy and doing great. The staff is knowledgeable about the store and has always been able to answer my questions. I was very bummed when the one in our town shut down they were my go to pet store.

If you find something in store look on their website before purchasing online has better prices. I went to the store purchase a dog bed thinking instore and online would be similar in price but the dog bed was 50% less online with free shipping! When I asked the customer service rep in store (who was VERY polite and nice) she said they cannot honor online PetSmart prices so you should order it. Way to take business from store :(