Petra

I am a customer at ASOS for a long time. And unfortunately, I'm done with this company after they never figure out with my refund on $450-600. That's a lot of money for me. I dropped my three packages more than a month ago. They never receive my packages therefore no refund for me because I don't gave proof of postage. They couldn't even provide me with a USPS tracking number that they usually send with the order. With that said, if you just drop your package without a proof of postage, you are losing you money. You are responsible for that and they will not help you with that and it us no matter how much you spend over there!

I had high hope for Petra.com specially after they make you jump through multiple hoops to get approve as a wholesaler. But it's not until you place your first order that you realize what a scam it is. When you placed and "paid" for an order (ie. Give them your credit card information) and make a Shipping Method selection they will NOT display any shipping cost. Because they will want to charge you whatever they want (see shipping method screenshot). They will even send you an order confirmation email and it still won't have any shipping cost (see screenshot). But 2 days later (after you placed and 'paid' for the order -so you thought), you will get an invoice with a 'Freight' charge and then you realize that you're are paying more than twice of what the actual advertised cost was (see screenshot). I contacted them multiple times asking for an explanation but they won't bother responding. So avoid yourself some headaches and do NOT use them as a wholesaler or dropshipper, for in my experience they have some very dishonest business practices.

I ordered a beautiful chunky knit sweater and received something cheap looking, and they did nothing