website thubmnail of Persopo.com

Persopo.com

How would you rate Persopo.com?
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Oregon
1 review
2 helpful votes
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Rip-Off Info Site
January 25, 2022

The info at persopo.com was completely worthless in that it didn't provide any info other than addresses and old phone numbers. There were no court records, no marriage or divorce records, no accurate family information. When I tried to cancel the trial membership, the automatic information said that they were closed over the weekend, so I sent email instead. I called Monday and the Rep said they would cancel, gave me cancellation number, and assured me they would not charge beyond the trial membership fee. Next day I find out that my bank account was charged, so I called in. They insisted it was a correct charge and refused to refund me. This company is worthless and is out to rip off unknowing customers.

Date of experience: January 25, 2022
Michigan
1 review
4 helpful votes
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Thieves
November 30, 2021

Deceptive practices that amount to theft. The company offers a search for $1.00 and then starts to bill you for service of $19.93 per month. It isn't clear who is billing or how to contact them. Not noticing was my fault but once you call these are the rudest, nastiest customer service people I've ever contacted. They tell you you cannot speak to a supervisor. Raise their voices at you and threaten you. Unbelievable this kind of thing continues to go on.

Date of experience: November 30, 2021
California
1 review
1 helpful vote
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I had the same bad experience as others. Automatically started billing me $19.95 per month. Couldn't cancel online. Didn't notice it for a few months. Rude customer service. No refund. The worst company I've experienced in a long time.

Date of experience: August 1, 2022
Arizona
1 review
0 helpful votes
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Billing
August 9, 2022

This company will bill you until the end of time even if you do not use them, this is one of there business strategies to not contact you and they hope you forget to cancel as I did. They have no obligation to say hey your account is not being used do you want to continue your subscription. So they thrive on this tactic. Be careful and watch your credit card statement closer.

Date of experience: August 9, 2022
California
1 review
1 helpful vote
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Useless service!
May 30, 2023

If I could give a zero star rating, I would, I would have been much better off doing the research myself. The general information I got from their service was accurate, but all other records pertained to everyone else but me. When I called customer service I was given to know that it would take up to 72 hours to get back the results. But even then I would have to provide a lot more information than I was led to believe would have been necessary. The bottom line, this was a scam, as defined by advertizing one thing and delivering another thing!

Date of experience: May 30, 2023
Colorado
1 review
3 helpful votes
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Followed opt out process 3 times between January 10,2022 and March 15,2022. Each time, I received a nice reply with a case number and an assurance that my information would be deleted soon. I check each week and it has never been removed.

I have pending complaints with BBB, complaintsboard.com, FTC and FBI.
May all guilty parites be punished to fullest extent of the law. And also, public flogging for the evil CEO.

A taste of their own medicine: https://www.peoplehype.com/2018/05/10/founder-of-persopo-com-caught-cheating-on-his-wife-by-his-own-website/

Date of experience: April 7, 2022
California
1 review
1 helpful vote
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I tried this site along with two others. This site showed much less information than the other two sites and it was very hard to cancel. They say you can cancel at any time, but don't tell you how to do it. I tried to cancel after a month by going on line, but could not find a way to do it, so I called a number on their website. I asked how to cancel and spoke to the rudest/meanest Customer Service Rep. Ever. I told him I wanted to cancel and he asked if I had I tried to do it online and I said I had. He asked how I tried and I asked if I had to go through all that and could he just cancel it for me? He kept asking me the same questions over and over. When I told him he already asked me those questions 3 times he said I was being rude and raising my voice and he didn't have to talk to me if I was going to do that and wouldn't stop yelling at me. So, I hung up. It was very disturbing.

Date of experience: June 28, 2023
New Hampshire
1 review
23 helpful votes
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They just want your money and give you NOTHING in return. Complete scam, I got no more info than I would have just using Google. Someone needs to put crooks like these out of business. Yet they are able to take your money without a second thought, sadly most people will fall for this... sickening.

Date of experience: February 23, 2015
Pennsylvania
1 review
25 helpful votes
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Don't use this site
October 20, 2014

Don't use this site. They were able to provide no more information that what I could find in the white pages. They said it would take 72 hours for other information to populate. A week later, there was still nothing other an address.

Date of experience: October 20, 2014
Missouri
1 review
0 helpful votes
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Didn't comply with opt out
September 14, 2022

I contacted the Kansas Attorney General and private legal council after their failure to remove info. I've been trying for almost a year and have called and sent numerous emails

Date of experience: September 14, 2022
Massachusetts
2 reviews
26 helpful votes
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I was weary about using such a website but figured I'd give it a try. I was immediately charged the $19.95 despite being offered a free trial for a $1.
The only information I received from my searches was their names, age and town. It's been well over a week and I still have no other information despite knowing a couple of them who have marriage licenses, divorce records and even criminal records. Sent an email to cancel my subscription and within 2 days had a response that my account was cancelled and my card would no longer be charged.
Pretty good deal for them though - get $20 from each person even if they cancel right away

Date of experience: December 2, 2014
Mike M. Persopo.com Rep
over a year old

Hi linda
We're very sorry to hear that you did not have a good experience on our site. Our data is obtained from public records and various other records sources, including various government agencies. We are always working with our data providers to get the best information possible, but due to variables like clerical errors, slow processing times, and discrepancies between states over what is considered “public record,” some reports may be incomplete for people living in certain counties. Also please make sure you were on the correct website because we do have a trial but it is on a completely different billing page to make sure that you cant select the monthly plan on accident or be billed incorrectly, also we don't have a $19.95 plan however there is a company similar to ours that does so please make sure it was us that billed you as well. We sincerely apologize for any inconveniences you experienced, you may contact us privately if further assistance is needed,
1-866-371-2590 Mon - Fri 6:00 AM - 6:00 PM pacific time Sat 8:00 AM - 3:00 PM
Thank You
Support Staff

Texas
1 review
4 helpful votes
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DO NOT USE THIS WEBSITE
December 2, 2016

I used this website 12 months ago - called after I got the report and told them it was all the same information i could find by myself. They refunded my money then proceeded to charge my credit card for 12 months. When I called they agreed to give me one month back. I was told that the supervisors do not take calls. I eventually ended up with 3 months back. I am considering a class action lawsuit if you are interested please let me know. I am furious. Person.com is obviously run by the CRIMINALS.

Date of experience: December 2, 2016
Maine
2 reviews
20 helpful votes
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I almost signed up for this but then decided to look for reviews. I'm glad of all the warnings! Sorry bad things happened to you guys, but thank you so much for telling in a review to help others avoid it.
Unfortunately I did give my e-mail before I checked reviews. A few days later I got nearly 100 spam e-mails from companies I don't even recognize (not my usual spam). So I can only assume they sold my e-mail. Some companies just suck.

Date of experience: October 7, 2016
Missouri
1 review
16 helpful votes
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Pay with a gift card
March 16, 2016

I hesitated to use this site, but stupidly went against my better judgement and tried them. They offered no information on my search. Waste of time and money. The only intelligent thing I did was pay with a $20 gift card. At least they can't continue to charge my credit card. Don't ever give them your credit card number... they will abuse it.

Date of experience: March 16, 2016
Illinois
1 review
4 helpful votes
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Of course, same old thing, lure you to click through pages thinking it will be free only to find they want your credit card information. If a relationship starts off with a lie, expect more of the same!

Date of experience: November 22, 2016
Louisiana
1 review
5 helpful votes
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So Disappointed!
July 10, 2015

After spending hours online searching for records on a particular person I decided to try Persopo in hopes of gathering more info. What a waste of money! I was able to obtain so much more information on my own. Do not use this site if you are looking for accurate, complete and up to date information.

Date of experience: July 10, 2015
New York
1 review
4 helpful votes
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Misinformation
January 24, 2017

I cannot believe the false information being reported about the criminal history. I searched family members who showed up with assault and burglary charges and other felonious behavior. I strongly urge those considering to use this service to save their money. The information they receive could damage an innocent person's reputation by providing information unrelated to the individual. Beware!

Date of experience: January 24, 2017
Florida
1 review
4 helpful votes
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Simple
May 12, 2018

Just needed an old phone number for a friend I grew up with, someone recommended Persopo so I gave it a shot. Found my number, thought nothing more of it. Got charged a second time, wondered why so I called. They said point blank, it was a recurring membership I signed up for. I admit I didn't believe them, but the man lead me through the site and it says in plain black and white I agreed to recurring charges. F%^#& me. After that, I asked for mercy and he was kind enough to oblige. I was refunded and was very pleased by the results. I am shocked at the hatred on here. Most of these guys must have been complete jerks to not be given the time of day by this company. I wish more companies operated this way.

Date of experience: May 12, 2018
California
3 reviews
16 helpful votes
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Scam
February 16, 2017

Persopo offered a "report" for one dollar as I was leaving the site. I took the bait. The report on my name gave me my name and phone number, nothing more. Then they immediately charged me $29.95 on my credit card. What comes to my mind are words like: liars, criminals, scam artists, etc.

Date of experience: February 16, 2017
Arizona
1 review
3 helpful votes
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Waste of time and $
July 16, 2018

Instant results is a lie. You have to wait the 5 day trial or longer to get results. Which means you pay over $30 for nothing. I still have nothing from them and paid over $30. Cancelled today, we'll see if they're done ripping me off yet.

Date of experience: July 16, 2018

Overview

Persopo.com has a rating of 1.5 stars from 165 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Persopo.com most frequently mention credit card, customer service and class action. Persopo.com ranks 131st among People Search sites.

service
34
value
30
shipping
11
returns
17
quality
29