PersonalCreations

Extremely pleased with the products received! They arrived in solid packaging and in less then a week and I'm in Canada.
I emailed customer service with questions after I placed my order and they replied quickly and responded with accurate information.
I would definitely recommend this company, based on my interactions.

Awesome job on my 7 sisters coffee mugs! Absolutely beautiful! I can't wait until my sisters get them. They are going to love them!

I don't understand why this company has bad reviews. I had a good experience with customer service and their shipping was fast.

5* my daughter lives in Germany ordered from PC I RECEIVED gift in New York perfectly done thank you pc!

Overall so happy with this company. Recieved my canvas and it looks amazing. From purchase time to delivery it took less than a week. Will purchase from them again.

I have ordered from this company SEVERAL times and I have been satisfied with every item except one recently. The thread on an Easter basket I wasn't happy about, the threading had been coming loose on a couple letters. I emailed customer service and expressed my concerns and let them know I wasn't happy about the product. At my surprise, they responded very quickly, apologized about the product asked if they could send another item of the same or lesser value. I asked for the same basket exactly how I personalized it. And they had a confirmation email sent right after for my new order! If you are not happy about a product they WILL replace it! I would def recommend this place! They do care about the products they stand behind and want to make sure you are 100% happy with it!

This is my first time ordering from this site and it was AMAZING! My orders came in time and perfectly how I designed them. I would fully recommend this site. From the other reviews I worried that it would come late and bad quality but honestly, it came early, it was good quality and my family loved it. 100% RECOMMEND!

I have ordered from this company for years. I am very pleased with their products. I order ornaments every year for all of my children and grandchildren. One time, I received the wrong item, but customer service was very quick to correct this error. I have received reorders when there was any problem, with no difficulty. I have always received my order on time, except during this unusual pandemic holiday season. This is not the fault of Personal Creations... The backup is with the postal system, due to the pandemic. I would recommend this company to anyone. Great products, fair prices. Excellent Customer Service!

I had read reviews on the net and noticed some were negative. My experience was very positive. All correct with order. Speedy delivery

Personal Creations is absolutely outstanding. Their products are as described and shipping perfect. I have shopped with them for years. If you want a gift that is personalized, you MUST check them out. They also have gone out of their way to speed up a last minute gift (including the engraving) for me because I waited until the last minute. Not many companies care enough about a single customers to do that. Whenever you need to buy a gift, you'll find something either at Personal Creations or one of their Partners. Personally, I've tried two of them, Shari's Berries and ProFlowers, and both exceeded my expectations in all ways. But I can't imagine not finding something for everyone at PersonalCreations.
Only one thing I would change would be that when they send your recipient a gift, they also include their catalog. Which is fine and good business sense, but I don't wish for the recipients to be able to look up the gift I bought for them in a catalog which comes with the item. I've never tried, but I'll bet they would skip the catalog should you ask.

I would definitely order from Personal Creations again. My order was delivered 2 days early. The shirt I ordered my husband for Father's Day was personalized. Everything was correct. I love it and I know he will.

I was so excited when my daughters purple unicorn backpack arrived. Everything looked great and the quality seems good. Then I noticed one of the zippers were broken. I emailed the customer service with a picture of the broken piece and the next day I received an email with an updated shipping arrival date. Great customer service! The back pack itself is very cute, exactly as pictured! Very happy customer

I use this company often. I bought more Christmas gifts and they all turned out incredible

If I could give this merchant a gazillion stars, I would! I was expecting a package to be delivered on December 19th I waited until December 20th just thinking that with the holiday shipping, it was delayed a day. I contacted Customer Service on the evening of the 20th and advised them that the package did not arrive. The customer service rep asked for the details (order number, confirmation of address, etc.). She apologized profusely for the package not arriving. She also said that Personal Creations had promised delivery by the 19th and that they failed. She immediately refunded the shipping ($11.40) that I paid, and then told me that they were placing the package on next day FedEx at no additional charge to me. They contacted me the next day by phone and email to confirm that the package was picked up and gave me the tracking number. On the 23rd, I received a call from Personal Creations that the driver was nearby and that they would be delivering the package and if I had any special instructions for the driver. I'm totally impressed with this kind of service, and it is clear that this merchant takes "customer service" very personally.