PersonalCreations Questions & Answers

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how soon after you place an order does it get acknowledged in your email that it will be processed?

asked by Pat S. on 1/14/18

2 Answers

Tom D.

on 5/12/20

It does not matter. My order arrived over 30 days after they promised delivery for Easter.

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Kenny B.

on 1/10/20

It took me 20 days to get my order. POOR SERVICE. No return calls

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I ordered a pillowcase for my great granddaughter thinking it was a pillow with her name on it both my grandson and myself were disappointed.
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I have been on hold for 1 hour and 24 minutes. Can you please have someone call me ASAP. My checking account has been charged 2 times for purchases I
Ordered a personalized items yesterday afternoon. Still want the item but need to put a hold on it as the church date may change and you can't "hold' it 24 hours to confirm? Not happy at all and will not use again. I can understand if I ordered it on a business day and waited 24 hours to contact but that is not the case ORDER #371125444093. VERY, VERY DISAPPOINTED. Customer service wasn't even nice about!

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