PersonalCreations Questions & Answers

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Looking for my past due order #370221818407. Unable to reach Customer Service. I was to receive this 12/10. I need this status

asked by Jan W. on 12/13/20

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I ordered a pillowcase for my great granddaughter thinking it was a pillow with her name on it both my grandson and myself were disappointed.
I have been on hold for 1 hour and 24 minutes. Can you please have someone call me ASAP. My checking account has been charged 2 times for purchases I
how soon after you place an order does it get acknowledged in your email that it will be processed?
Ordered a personalized items yesterday afternoon. Still want the item but need to put a hold on it as the church date may change and you can't "hold' it 24 hours to confirm? Not happy at all and will not use again. I can understand if I ordered it on a business day and waited 24 hours to contact but that is not the case ORDER #371125444093. VERY, VERY DISAPPOINTED. Customer service wasn't even nice about!

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