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Erika A.

1
Level 1 Contributor
Midwest

Contributor Level

Total Points
320

4 Reviews by Erika

  • Fashion Nova

11/16/21
Verified purchase

I'm so tired of this company! I hate this company! If your going to order anything from here DO NOT, and I REPEAT do NOT PAY EXTRA FOR RUSH SHIPPING, NEXT DAY OR EVEN TWO DAY SHIPPING! THIS COMPANY IS THE WORST FOR GETTING ITEMS TO YOU IN A TIMELY MANNER OR IN THE TIME FRAME YOU PAID FOR! I paid $15 for rush shipping (not to mention over $600 for my entire order) and never did the company mention there could possibly be unexpected delays on their site until you pay the money then check tracking and to your surprise it's there! My package was suppose to be here today! According to tracking I won't get it until the end of week. This has happened so many times with this company! Too many to count. This company does NOT give refunds, they do exchanges. How inconvenient. Instead when there's an issue, your offered a low percentage off your next order. This company is all about money. Customers come last! Believe me when I tell you! I've dealt with them for years now and this was it for me! They will never get another penny from me again! Don't waste your time no matter how "cute" the clothes look. I've spent thousands upon thousands with this company. The clothes are just ok. Most of the time the sizing is off and the color you receive is NOTHING how it looks on the website. Shoes always run small. Clothing material for the most part is thin and cheap. I have piles of clothes I never wore because I refuse to be inconvenienced by not only waiting for days for my shipment, but returning the items and waiting for several other days just to get a store credit and buy more stuff that possibly won't fit right. Im over it. It's worth giving it a shot if you never shopped with this company, but I wouldn't recommend making this company a frequent go-to for clothes.

Tip for consumers:
If you buy from this company don’t pay extra for shipping. Save yourself the disappointment. Typically if you spend over a certain amount sometimes, shipping is free. “RETAILMENOT” usually has pretty good coupons for this site if your adamant on shopping with them. Lastly, if your a first time buyer on this site, I recommend only buying one or two clothing items so you can see how they fit before splurging.

Products used:
Shoes, clothes, jewelry and accessories.

  • Boost Mobile

4/6/20

Have been with VM NOW Boost mobile for about 7 years! I switched over to a family plan to add all of my kids under my account. When my bill was approaching, when I called to pay it, the automated system told me my payment would not be used towards my bill. I found that strange. It kept telling me the PRIMARY account holder needed to pay the bill. Well I am the primary. So apparently the customer service rep that switched my account over to the family plan, like a jack*** made my 13 year olds number the primary account. So NOW I have $251 sitting in my account that cannot be used towards the monthly bill till I get it switched over. I have called several times. Waited 40 min. Was disconnected, waited an hour and a half just now and was disconnected AGAIN! Went to a Boost mobile store last week and was told there was NOTHING they could do, they were only helping people who had issues with service! I can't wait till I speak to somebody because I'm canceling my service with these incompetent people!

  • PersonalCreations

3/17/20

I have ordered from this company SEVERAL times and I have been satisfied with every item except one recently. The thread on an Easter basket I wasn't happy about, the threading had been coming loose on a couple letters. I emailed customer service and expressed my concerns and let them know I wasn't happy about the product. At my surprise, they responded very quickly, apologized about the product asked if they could send another item of the same or lesser value. I asked for the same basket exactly how I personalized it. And they had a confirmation email sent right after for my new order! If you are not happy about a product they WILL replace it! I would def recommend this place! They do care about the products they stand behind and want to make sure you are 100% happy with it!

  • Punchbowl

2/18/20

I have been trying to make wedding invites to send out to my guests through this app for THREE DAYS after having to become a member to do so. Every single time I get the first part of the invite filled out and hit continue the page does nothing but load for several minutes. Never gets passed that part. This app is the worst, it's a joke, scam and a waste of your time and money. I chose to send my invites this way because majority of my guests/family reside out of the state. I've never been so disgusted with an app in my life. I could have already went to the store made invites and sent them out for the time I wasted with this crap! I would NOT RECOMMEND THIS APP TO ANYBODY. They take your money and don't stand behind what they say they do and provide. It's all BS! If I could I wouldn't give this app 1 star! PERIOD!

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