PerfumeWarehouse.co.uk reviews

The people are so helpful, if they don't have what you want they get it for you. The prices are really good I never shop anywhere else for my perfumes or my husbands aftershaves. Cannot praise them enough

Avoid at all costs! The staff are untrained, very rude and act like bullies. Very rude and dishonest staff who act like bullies. I went in to have my phone unlocked and one of the members of staff just took my phone and went to the back of the shop without saying anything. In the meantime, his colleauge was trying to sell me perfume. I repeatedly said i wasn't interested by he was very insistent. Following that, he put a SIM card in the phone to check if it was blocked and claimed that it was blocked by the network. I reassured them it wasn't blocked and asked for my phone back but he wouldn't give it to me unless i paid them £10 for "checking it" (!!!). I then said that I would like my phone back otherwise I would call the police. At that point, he threw the phone at me. In the meantime, the SIM card that they put in was actually working, so their claims about the phone being blocked were false. Once they realised how rude and dishonest they have been, they tried to keep me there saying they would unlock it for less money. I threatened to call the Police and they got scared and gave me my phone back. I've lived in Ealing for 20 years and I have never experienced treatment like this. This is not how you treat human beings who come into your shop for a service. Avoid at all costs! The staff are untrained, very rude and act like bullies.

very good price and service

I just seen they do phone repairing as well I had broken screen on my Ipad air and iphone they did with in 1 hours and , I bought the perfume chanel no 5 that was really nice, fast service and friendly as well as quality products. ..

I bought last month Armani Code,that was really nice stay long time,high quality...they are cheaper than others,highly recommended A+++++++

I just bought some perfume and it was really affordable and quality stay long time.pleasure to buy from this company.

I have been with my friends,the staff were really friendly and they made gift wrap for me as well as they provide me free Ralph Bag as a gift..Highly Recommend..

I have been looking for old collection perfume,finally I found it.I am loving it.

Gave this 1 star as I wasn't able to give none. Don't buy anything from these people. I placed an order on 4th September for some aftershave and heard nothing (apart from the payment being debited from my bank account straight away - that side they do get). I phoned to ask what was going on on Monday 15th as the status was still 'pending' to be told by a woman that they haven't got any and can't get any so they would credit my account 'today' - she had been unable to do this so far as she 'didn't know how'. Therefore I was expecting a refund either that day or the day after. Nothing. I checked the status of the order again yesterday, 16th and it said 'cancelled'- good; or so I thought. Still no sign of a refund and nothing pending my bank account so I rang again today and spoke to a man who initially told me he'd sent the item out yesterday then told me my account had been credited. I told him I want the refund and didn't want the item as it was cancelled and anyway, they couldn't get any stock so he again said it'd been sent out and I'd have to return it and that they have emailed me. They have not. I fully expect that a) the item will never appear and b) if it does by some miracle, that if I return it, I will never get the money back.
I wouldn't recommend anyone to use this site, it's just a rip off operation.

Do not buy anything from this site. The Customer Service is non-existent. I made a purchase from this site and recieved nothing. I phoned the shop after 9 days of waiting for the goods, and after the phone was answered, I was told to "Hang on a minute"..I was kept waiting on the phone for over twenty minutes(Yes, 20 minutes) before anybody came back to the phone. The person on the phone asked for my order number, and after it was given, there was a lot of humming and haarring, before the person said "I'll ring you back in a minute" .... I am still waiting, days later. DO NOT DEAL WITH THESE PEOPLE.