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Perfume.com

Overview

Perfume.com has a rating of 4.5 stars from 8,369 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perfume.com most frequently mention fast delivery, great prices and timely manner. Perfume.com ranks 1st among Perfume sites.

service
635
value
3,472
shipping
3,518
returns
101
quality
7,769
This company does not typically respond to reviews

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131,300 reviews
+128
How would you rate Perfume.com?
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New York
1 review
0 helpful votes
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My Favorite
December 23, 2024

Good experience every time I order perfume, plus the only site that carries the perfume I like.

Date of experience: December 20, 2024
Florida
1 review
0 helpful votes
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Ordered product….never received
October 21, 2024
Updated review

Disappointed. Don't think you want to make my review public

Date of experience: October 11, 2024

Added three more items to cart but somehow lost them...
October 10, 2024
Previous review

Added three more items to cart but somehow lost them when I hit continue shopping so only purchased this one item

Date of experience: September 30, 2024
Florida
1 review
0 helpful votes
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1st time order
October 12, 2024
Updated review

Very good lots to choose from. I received my first order, but wasn't crazy about the scent I got

Date of experience: October 2, 2024

Very good lots to choose from
October 3, 2024
Previous review

Very good lots to choose from

Date of experience: September 23, 2024
California
1 review
0 helpful votes
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Wonderful
December 27, 2024

Great no problems always have what i order and get in a timely manner.

Date of experience: December 17, 2024
Washington
1 review
0 helpful votes
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Easy peasy website!
October 13, 2024

It was very easy to order online! Found what I wanted in one easy search!

Date of experience: October 3, 2024
Kentucky
1 review
0 helpful votes
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New customer love my new fragrance
December 6, 2024

I enjoyed getting the app it's way better than scent ird better selection and all name brands easy to use and the prices are affordable

Date of experience: November 26, 2024
Texas
1 review
0 helpful votes
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Great service
December 24, 2024

Good d price timely delivery! These items are perfect for the space available in my rv.

Date of experience: December 14, 2024
California
1 review
0 helpful votes
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So awesome what newness come when you can smelling for years and get you on line awesome can't go the shopping malls specialty store can not find one of favorites JHL by Aramis My Older brain searches for the smell Spirit 👍🙏

Date of experience: August 18, 2024
Israel
1 review
0 helpful votes
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Thieves got the money they didn't send the perfumes I ordered customer service doesn't answer shame don't buy on this site!

Date of experience: July 30, 2024
Fragrance T. Perfume.com Rep
9 months ago

Hello,

Thank you for reaching out to Perfume.com! I sincerely apologize for any inconvenience you may have experienced.

To ensure a swift and efficient resolution, we kindly request you to contact our dedicated support team at support@perfume.com and provide your order details. Our team is ready to assist you with any concerns or questions you may have.

Thank you for your understanding.

Florida
2 reviews
0 helpful votes
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Quick shipping
December 21, 2024

Fast delivery, perfectly packed. The perfume was delightful.

Date of experience: December 11, 2024
Singapore
2 reviews
0 helpful votes
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FAKE PERFUME BEING SOLD
December 19, 2024

I am very concerned that the CALVIN KLEIN ESCAPE EDT perfume that I purchased from this website is fake as the smell does not linger or stay on for more than 2-4 hours after spraying. I have been using ESCAPE for the past 30 years and know the perfume very well. It stays on the whole day especially on your clothes.

Also for the past 2-3 years this perfume has never been found in any of the Airport duty free shops especially in Singapore where I stay and countries I travel world wide. It was one of the most popular Calvin Klein perfume range. Both Escape for Men and Ladies. That is very strange. I also read a few online chats saying ESCAPE has been discontinued for a long while now.

I wrote to their customer support and till now could not proof that it is a genuine item from Calvin Klein and that this product is still in the market. See their response below.

Basically they said it is your own fault buying from their website. No one forced you to buy and if you had doubt about authenticity of their products its your own risk. Its like saying its your fault for buying fake goods from their website.

They were willing to take back the goods but I have to pay for all shipping costs which will be more than the purchase value! Very ridiculous proposition.

Be careful and do not buy from this website. Both Perfume.com and FragranceX.com

RUDE RESPONSE FROM THEM

I have read your email thoroughly. Please note that if you wish to get any authentications from Calvin Klein, you will need to contact them directly.

Please Raja, note that by accessing our website you are not forced or obligated to place an order from us, especially for a fragrance that you were uncertain about, as you mentioned being out of the market for the past 2-3 years. We cannot take responsability for that.

The option of you returning the product stands, and you can send it to the address I provided in my previous email.

We are very sorry you are not happy with our response and we respect your decision of not wanting to buy from us anymore.
Thank you,

Yari
Customer Service Specialist
Customer Service
Perfume.com
Email: *******@Perfume.com
Call us toll free *******251
Outside the USA call *******109
America's #1 Fragrance Outlet

Date of experience: November 25, 2024
New Jersey
1 review
0 helpful votes
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Easy to order
December 19, 2024

Large selection;Easy to select; easy to order; discounted price. Items in stock

Date of experience: December 9, 2024
Pennsylvania
2 reviews
0 helpful votes
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A swing and a miss with Tatiana
May 26, 2024

My wife used to like this fragrance when she was younger, so I thought it'd be a gift with a twist of nostalgia. Then, despite paying extra for expedited delivery, it was a day late than promised. She appreciated the thought but hated the cologne. Maybe she never liked it and never told me, but I don't think she's that good of an actress. I doubt you go from liking to hating a fragrance, so they must have changed the scent, or it was a counterfeit, or something. And now, since the package is opened, I can't return it or swap it for something she likes. $100 down the drain.

Date of experience: May 16, 2024
Iowa
1 review
0 helpful votes
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Great products!
September 4, 2024
Updated review

I have never had an issue with Perfume.com! The products arrive in a timely manner and you can't beat the prices!

Date of experience: August 25, 2024

I've ordered from Perfume.com before
June 9, 2022
Previous review

I've ordered from Perfume.com before. At these prices I can afford to try new perfumes that I normally would not be able to afford to try!

Date of experience: June 9, 2022
Georgia
1 review
0 helpful votes
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Great prices
December 15, 2024

My experience was hassle free, delivery was on point and like the substitute suggestions

Date of experience: December 5, 2024
California
1 review
0 helpful votes
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Sweetest of Sweets
October 7, 2024

Wonderful. Love the quick shipping and promptness of the Company.

Date of experience: September 27, 2024
Michigan
1 review
0 helpful votes
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Birthday Gift
October 5, 2024

Took some days to receive, but came in perfect condition. No issues with delivery. Sister loved it.

Date of experience: September 25, 2024
Arkansas
1 review
0 helpful votes
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Buy THE ONE for the men in your life.
December 4, 2024

THE ONE is a great scent for any man. My husband wears it every day.Fresh scent.

Date of experience: November 24, 2024
West Virginia
1 review
0 helpful votes
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Great experience
September 19, 2024

It was easy and fast delivery! They have lots of name brand perfume and cologne at a great price e!

Date of experience: September 9, 2024
California
1 review
1 helpful vote
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"The prices here, seem just the same as in a department store. Just because you slap a discount number next to it displaying "Oh you have save 50%" doesn't mean that actually 50% has been saved. I shop and love perfume, parfum, splashes and I don't see that much being saved with your so call percentiles."-Mrs. S. Jones

Date of experience: February 9, 2023