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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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My Cologne (Adam Levine for Men) was quite reasonably priced and arrived at my door in 3 days! (Shipping did say 3-5 business days I believe but we all know with MOST companies that means 5), ordered it on Friday, got it on Monday I believe! As far as I can tell it's authentic, the Adam Levine cologne seems to be much more difficult to get since Adam Levine started sponsoring Y by YSL, part of me believes this fragrance was discontinued because of that, and prior online purchases have sent me what I think is either a fake or a sad reformulation (the original scent was a musky clear color, while the new/fakes have quite a visible purple tinge to them and smell like a harsh cleaner instead of a bright grapefruit. The original also dried down to a masculine, gentle musky note while the new/fake ones simply disappear.) All in all I would recommend Perfume.com to a friend!
Fast and clear on details (shipping charge, time it would take to arrive etc...) at checkout.
I did appreciate the way you are showing the products, it's detailed
I knew what I wanted and found it easily. Simple cite to use.
It's very easy to order & lookup what you are looking for!
Quick and easy. Great prices compared to other sites
My order was sent and and I received it in a promptly manner. Thank you.
Great prices always get what i want and more love it!
Thanks for reminding me about the cologne when it came back in stock. My Husband is going to love it.
It was really easy to find and purchase what I wanted.
It was really easy to find and purchase what I wanted.
Cologne came in on time and smells so fresh and clean.
I've ordered before and it's always quick and easy.
Love shopping on this website! Always great deals and fast service.
Easy to order and nice, comprehensive selection at good prices.
Great experience... quick service. Good price. Only thing that would make it better is to add a few sample cards with scent to encourage another sale... I purchased a Bvlgari scent and would gladly purchase other Bvlgari scents if I could smell a sample. Avon has done that for years. Please consider that.
The service is great and the turn around time in receiving your order is excellent.
My shopping experience is always good. I just wish you had Eternity for women in a mini size for traveling.
Convenient and easy way to stay stocked with my favorite colognes
Always been pleased with pricing. Fast shipping and the varieties of so many perfumes!
Always a great shopping experience with the right prices!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members