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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I was hesitant at first but after 2 orders... I'm sold. Cheaper than Nordstrom and same product
I was impressed how fast I received my order! And the price was very reasonable
Very pleasant shopping experience. Will shop here again and will recommend to friends
I ordered a perfume that was difficult to find in stores. It came the next day! Very Happy
Easy to order. It came in about 2 days. The down side it didn't have a top and the outside rim came off
I love this site. I have ordered over 10 different frangrances. Only frangrance shopping place for me
Ever so quick; some of the other sites had me almost buying the wrong item or size; the price is certainly right; my wife is so pleased.
Ever so quick; some of the other sites had me almost buying the wrong item... the price is certainly right; my wife will be pleased
I was upset about a missing document without her getting involved in other people's business.
Delivery time was on time, receive parcel with good condition
I am very pleased with the size of the perfume and the case is so easy to carry with u. I can't wait to get more perfumes each month. Best decision I have made..
A surprisingly easy website to view and place an order. Nice Job, Webmaster!
A surprisingly easy website to view and place an order. Nice Job, Webmaster!
They state as unisex which means can be used by both genders but the invoice clearly states (unisex) MENS. Are they unisex or mens?
I'm female and lean towards unisex because I prefer the clean soap fragrances and most unisex are clean fragrances.
They are all that and more. I ordered two bottles of perfume they arrive within 3 business days, they were also exactly what i ordered nothing less. Timing was great.
Very fast shipping, very happy with the purchase. Thank you!
Order process went smoothly and delivery was excellent
Well i got it... put it in my purse... it came open and got all over everything... wasnt good at all...
They had what I wanted good variety all in one site
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members