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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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High quality, quick shipping, very happy with my order.
Bought two favorite all time colognes for the men in my life and was very pleased with the size and price I paid. Finding item was easy - great website for browsing as well/ check out easy... and DELIVERY OF ITEMS were super fast! Faster than I expected... MADE MY CHRISTMAS SHOPPING FAST EASY AND DONE! (plopping my feet up/ sipping my hot chocolate and enjoying my christmas tree - SHOPPING FOR CHRISTMAS IS DONE!)) HAPPY AND BLESSED HOLIDAYS EVERYONE!
Omg!, This is what I smell everytime I look at my wedding picture, when my husband and I became an offical couple this scent is what made notice him being a woman who loves when a man smells good. 30yrs later I never thought I would get this scent again!, This is an amazing product and classic in my book, ordering was easy and delivery was fast. I will definitely order thru this company again soon. Good memories never die and apparently neither does the scent THANKS.
Envio muy rápido el perfume huele mas fuerte que el que tengo no se si sera porque es un tester
Easy to search for products and great prices. Product was shipped in a timely manner.
It didn't take long to get it in the mail i was very surprised
The site was easy to use. Price was stated clearly. Easy to place order. Product delivered promptly.
Very easy site to navigate and to place order was simple.
Very easy site to navigate and to place order was simple.
Love it too awesome I appreciate you guys bringing this site to me
I've been trying to check out and purchases for like an hour now and this is the second day it's not easy should be
This site is very easy to order from and the price was great. There are many products to choose from and the price is reasonable too.
This site is easy to find what you are looking for. Huge variety to choose from, and good prices.
It was GREAT. A little token gift of my appreciation as. Christmas gift. Thank you. It smells great. I just need something else to go with it. But haven't decided what. Thanks again
It was GREAT. I can't wait for my items. Christmas gifts. Thank you
Shipment always fast and the product is always good.
Easy and quick... I would order from here again! Thank you.
I was extremely satisfied with the prices on the perfume that I chose.
Had some difficulty with the Paypal shipping vs billing address.
Had some difficulty with the Paypal shipping vs billing address.
Terrible service with UPS - left a note to come pick up at access point -
1. Label did not work to get it open
2. Phone number i gave you did not work
3 Had to get 800 in the Philippines to help me and they had problems
Would rather have had it send via the post office and they deliver such small packages at my doo
Tried to cancel but your co. Did not except cancellation. I may have send to wrong e-mail but no other e-mail was available on order or paid statement
Would take paypal method of payment
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members