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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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User friendly, easy to find what I was looking for.
User friendly, easy to find what I was looking for.
One word Awesome!
Loved it I got my order quick price was reasonable and very good
Ordered a bottle of Al Haramain oud Amber rouge, my issue was that it doesn't have a smell at all, it was oily to the skin. I have people in the house saying the same thing. I tried calling their customer service no answer, emailed. Didn't hear anything from them.
Yay
Ok
Exactly as expected. Love the speed of the delivery. Will be shopping here again.
They have great selection and reasonable prices! Will be shopping again
I'm always a little hesitant when ads pop up on Instagram because you never know what to expect. I received my order within days and it wasn't packaged beautifully and just as described. I will definitely be making my purchases from here for the foreseeable future. Thank you!
Excelente
My order was prompt and delivered in a timely manner thank you
I loved the experience and found the reviews very useful!
There was a great selection of product to chose from and the site was uses friendly did not know that there was so many product to chose from.
Calvin has been my go to perfume for 40 years. My product came quickly and your prices better than the retail stores
So glad I found this site
Thanks
It was so easy to place an order. I received what I ordered. It didn't take long to receive it.
I'm so disappointed, my order arrived quickly, but perfume was definitely fake, smells nothing, nothing at all.
I make a purchase from the website after 7 days my purchase get back to them apparently my address have a mistake. They says they will make a refunds and after 22 days no refunds. I attempted to reach someone with no success. Send several email but no one contact me but they contact me for advertising. IS A NO A NO for purchase.
Much satisfied by the quality and original purfume
Well package when i recieved the product
Just quite a while before i recieved the product, but i undrerstand because of the covid situation why products are delayed
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members