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Perfume.comReviews 8,443

4.5

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+134
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
647
value
3,477
shipping
3,523
quality
7,783
This company does not typically respond to reviews

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131,851 reviews
Virginia
1 review
0 helpful votes
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Happy Buyer
June 4, 2020

I am totally happy with all the different colognes they have in stock and for the price definitely can't beat that, and prompt shipping. One happy buyer here and will continue to stock up on my cologne collection!

Date of experience: June 4, 2020
North Carolina
1 review
0 helpful votes
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Best deal I've found
June 4, 2020

I got a tester bottle. It was the large size for less than the price of a small bottle. Bottle was full just didn't have a lid. I will be buying from this site from now on.

Date of experience: June 4, 2020
Florida
1 review
0 helpful votes
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Good
June 4, 2020

Good

Date of experience: June 4, 2020
California
1 review
0 helpful votes
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Fabulous!
June 4, 2020

At first I was skeptical about this but the website however Perfume.com has exceeded my expectations!

Date of experience: June 4, 2020
Oklahoma
1 review
0 helpful votes
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Sweet relief
June 4, 2020

Finally a company doing exactly what they advertise, place my order and received my order in less than 4 days and it was what I expected it to be thank you thank you thank you thank you

Date of experience: June 4, 2020
Missouri
1 review
0 helpful votes
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Ok
June 4, 2020

Ok

Date of experience: June 4, 2020
Missouri
2 reviews
0 helpful votes
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Ciara perfume
June 4, 2020
Updated review

Being a person that has breathing difficulty around some perfumes the one I use is Ciara by Revlon. I have used this perfume for years and it has been difficult to find the only time i have been able to find it was during the holidays. The fact that i bought three bottles and paid very little over the amount of one bottle from a store has me singing the praises for perfume.com to all my friends. Thank you!

Date of experience: June 4, 2020

Ciara perfume
June 3, 2020
Previous review

Being a person that has breathing difficulty around some perfumes the one I use is Ciara by Revlon. I have used this perfume for years and it has been difficult to find the only time i have been able to find it was during the holidays. The fact that i bought three bottles and paid very little over the amount of one bottle from a store has me singing the praises for perfume.com to all my friends. Thank you!

Date of experience: June 3, 2020
Minnesota
1 review
0 helpful votes
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Won't use this site again
June 4, 2020

I was impressed with shipping time, very quick... But the bottle of perfume was missing its lid, and had been leaking in the box.

Date of experience: June 4, 2020
Iowa
1 review
0 helpful votes
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Better than retail prices.
June 4, 2020

A very nice outlet to purchase my special perfume which is rarely sold in retail stores in the U.S.

Date of experience: June 4, 2020
Tennessee
1 review
0 helpful votes
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Good
June 4, 2020

Satisfaction

Date of experience: June 4, 2020
Illinois
1 review
0 helpful votes
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GREAT!
June 4, 2020

I am so pleased with my. Over all shopping experience.

Date of experience: June 4, 2020
New York
1 review
0 helpful votes
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Happy Customer
June 4, 2020

I am pleased with how easy it was to shop for the perfume and how fast I received it! I recommend this site!

Date of experience: June 4, 2020
Germany
1 review
0 helpful votes
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Excellent
June 4, 2020

I love this website and my stuff wasn't long coming I'll be shopping here often saves me time from going to department stores and the merchandise is less expensive

Date of experience: June 4, 2020
Maryland
1 review
0 helpful votes
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Cologne purchase
June 4, 2020

The hardest part was to decide which cologne to purchase, otherwise my ordering was quick and easy. It's always a pleasure to purchase from perfume dot com.

Date of experience: June 4, 2020
New Jersey
1 review
17 helpful votes
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Confident purchasing!
June 4, 2020
Updated review

Perfume. Com has wide range of selections. Its easy to search through and choose what you like, delivery was excellent... timing was sufficient. One thing was I ordered one of two items to be gift wrapped and I paid for it and it came with the wrapping paper thrown on top of both items and wrapped no special way. I could have wrapped it instead of spending to get it wrapped. It just wasn't what I thought it was going to be... but other than that I like the site, the selections, and the speedy delivery time. Thanks!

Date of experience: June 4, 2020

5 stars for now until my product arrives!
May 28, 2020
Previous review

5 stars for now until my product arrives!

Date of experience: May 28, 2020
Israel
1 review
0 helpful votes
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TOP BEST!
June 4, 2020

Great competitive prices and fast delivery by FedEx!
Best service ever! There is no other better site!
THANK YOU!

Date of experience: June 4, 2020
Arizona
2 reviews
0 helpful votes
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Perfume
June 4, 2020
Updated review

Good

Date of experience: June 4, 2020

Good
May 28, 2020
Previous review

Good

Date of experience: May 28, 2020
California
1 review
0 helpful votes
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Amazing deals!
June 3, 2020
Updated review

I can't believe how inexpensive top of the line designer brands are! I'm saving so much money!

Date of experience: June 3, 2020

I can't believe how inexpensive top of the line designer...
May 27, 2020
Previous review

I can't believe how inexpensive top of the line designer brands are! I'm saving so much money!

Date of experience: May 27, 2020
Pennsylvania
2 reviews
0 helpful votes
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Stunning
June 3, 2020

Love love love the fragrance outstanding... Thanks and will be ordering more...

Date of experience: June 3, 2020
Louisiana
1 review
0 helpful votes
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Did not last
June 3, 2020

I have ordered this perfume from my local mall and the scent last. When I ordered this perfume from this site I spray it and then the scent left in 30 minutes

Date of experience: June 3, 2020