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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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It was great! I ordered from another place like this and it said free shipping but I had to join another website to get my money back. I canceled my order and happy I did because your prices were better!
It was great! I ordered from another place like this and it said free shipping but I had to join another website to get my money back. I canceled my order and happy I did because your prices were better!
My order was delivered swiftly in time for Christmas which I am really happy with. Also the site offered to make payments in increments which is incredibly helpful during this time of year. I will definitely purchase from here again.
Everything was as described. Haven't had any new perfume for a while. Now I can afford some.
Wanted to get my wife her favorite perfume for Christmas... found it here at a great price and received great service. Thank you!
Horrible customer service! Never got my order and they have no customer service to deal with this issue. They were happy to take my money and I believe the shipper lost my order. No one answers the phone and no emails back. Very disappointed and will never buy from them again.
It made my whole day to receive my package from perfume.com especially the way they addressed me the amazing. The Perfume was one my aunt wore my entire childhood. 11/10 overall experience. I have no clue what areli hair salon is however or why that's included in this review. But I digress 11/10!
Had what I wanted placed the order and they shipped that day the whole experience was great
This site is really wonderful site now i can order my perfume and hair cream easy from this great site
So glad to find this item is back in stock. Thank you!
So glad to find this item is back in stock. Thank you!
Easy and simple process I will recommend this site to family and friends
Easy and simple process I will recommend this site to family and friends
I purchased Michael Kors, Michael perfume in October and it doesn't retain fragrance. I purchased from a retail store and what a difference.
I have been a customer for a very very long time recommend all there fragrances buy so many that am so very happy long lasting lasting scents omg love them
Poor delivery. Have not received my order yet and I ordered it on December 3rd. Cannot get through by phone either.
Great. I will come back often. Product selection is abundant. Who needs Amazon.
Received misleading email saying I would receive an extra 20% just because I had something in my cart
Received misleading email saying I would receive an extra 20% just because I had something in my cart
I was a little surprised at how little the perfume bottle was... didn't realize how small 1 oz was...
I ordered a big bottle of obsession for women and it came very promptly and is just what i expected - I smell great and its a bigger bottle than I thought!
Though it's a tester not for sale it should not smell totally different. The box came opened with the top ripped off and I don't even recognize the smell. It smells like some cheap and old, smells terrible. I believe this is not ivoire by Balmain. It's giving me a headache. What do I do now?
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members