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Perfume.com

Overview

Perfume.com has a rating of 4.5 stars from 8,353 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perfume.com most frequently mention fast delivery, great prices and timely manner. Perfume.com ranks 1st among Perfume sites.

service
631
value
3,471
shipping
3,517
returns
102
quality
7,730
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131,098 reviews
+128
How would you rate Perfume.com?
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Indiana
1 review
0 helpful votes
Follow Daniel R.
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Broken top
May 14, 2021
Updated review

I always use this for my men's cologne. Its always real and great. This time, I received damaged top on cologne spray so it does not pump out the scent. Sucks, cuz I can smell it, its awesome, but cant get it on me. I will have to maybe call them. It is just a little dent in the tip of the spray pump

Date of experience: April 14, 2021

Awesome
June 1, 2020
Previous review

Awesome

Date of experience: June 1, 2020
New Jersey
1 review
0 helpful votes
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Beware tiny sample sizes
December 10, 2022

Ordered 3 samples to test out fragrances before purchase. I like that there's a cheap option to give them a test run. Two of them had enough to give them a fair try. The third product came in a double layered card and was supposedly.01ml. I should have realized just how small that is. It was useless, not even enough product to smell anything.

Date of experience: December 10, 2022
Florida
1 review
0 helpful votes
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Seamless experience
May 2, 2021
Updated review

I was super excited to find a perfume that I had used for years and can no longer find anywhere. After a Google search I came across this website. I placed an order for my beloved perfume and may I say... for an excellent price! I received my perfume just a few days later and it smells exactly how I remembered it! I will continue ordering from Perfume.com

Date of experience: May 2, 2021

Very easy to order!
April 23, 2021
Previous review

Very easy to order!

Date of experience: April 23, 2021
Alabama
2 reviews
0 helpful votes
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I could not get a flex pay for an order, only because I didn't have a mobile phone for them to send me a code. Not everyone has one of these kind of phones. I guess that is the only way that you will be able to get the flex pay. Not happy, therefore I am disappointed. (

Perfume.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 8, 2019

I could not get a flex pay for an order, only because...
November 30, 2019
Previous review

I could not get a flex pay for an order, only because I didn't have a mobile phone for them to send me a code. Not everyone has one of these kind of phones. I guess that is the only way that you will be able to get the flex pay. Not happy, therefore I am disappointed. (

Date of experience: November 30, 2019
Pennsylvania
1 review
0 helpful votes
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Great job!
April 9, 2021

The site was very easy to use. For the most part, I found what I was looking for, and the prices were very good. My order was shipped promptly and arrived quickly. And free shipping with a minimum order of only $35 was an added plus. Overall, a very pleasant experience and I will order from here again!

Date of experience: April 9, 2021
Wisconsin
3 reviews
0 helpful votes
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To order online they say is easy... not so.
March 9, 2021
Updated review

To find my desired perfume was easy.
For me, to understand the form & order; when choose the perfume, I always get
The dusting powder. I cannot have that.
Check out... not so easy, but I made it!
Had to rely on the phone when decided
To order Wind Song... that confusing.

Date of experience: March 9, 2021

When I had problems getting an order in, the gal was...
March 2, 2021
Previous review

When I had problems getting an order in,
The gal was most helpful.

Date of experience: March 2, 2021
California
1 review
0 helpful votes
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Great perfume selections.
July 12, 2021

Loved the one's that I received. Exclamation!, Sunflowers, and U... great scents that brought back great memories and smelled just as I remember. One of them was my mothers favorite scents, so that was a gift for her.

Date of experience: July 12, 2021
Iowa
1 review
0 helpful votes
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It just makes scents
May 19, 2021

I went on to the website and was able to enter fragrances I wanted to purchase. They had an assortment of sizes with pricing that was discounted and fair. The whole experience was easy and the shipping was immediately on course and received purchases in only a day or two. So happy!

Date of experience: May 19, 2021
New York
1 review
0 helpful votes
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Shipping was great, prices were great, the 4711 Acqua Colonia Wakening Woods of Scandinavia cologne is great (at least one spritz from the beautiful bottle is great, so far). The D&G "Light Blue" is so "light" I couldn't even catch the scent. Disappointing because when I tried this in the store it seemed like a lovely summer scent. Maybe I should have gotten the "Light Blue Intense". My fault. Thank you for the quick service though!:-)

Date of experience: July 9, 2021
Texas
1 review
0 helpful votes
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Hard to Find Perfume
May 26, 2021
Updated review

Found my perfume within seconds of typing it in. This particular perfume is hard to find. It has gotten pricey, but I have been using this perfume for years. I bought the imitation one last time I purchased it here. It is good, but not quite the same as the original, but way cheaper. It has been a while and I decided to give it another try since I am unable to find another fragrance I like. But there it was... my long time perfume!

Date of experience: May 26, 2021

Found my perfume within seconds of typing it in
May 19, 2021
Previous review

Found my perfume within seconds of typing it in. This particular perfume is hard to find. It has gotten pricey, but I have been using this perfume for years. I bought the imitation one last time I purchased it here. It is good, but not quite the same as the original, but way cheaper. It has been a while and I decided to give it another try since I am unable to find another fragrance I like. But there it was... my long time perfume!

Date of experience: May 19, 2021
Pennsylvania
1 review
0 helpful votes
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Systems made easier
August 17, 2021

After I ordered my fragrance I received an Email asking me to call my bank for a code.The representative from the bank said they do not give out this code you were asking for. This was very confusing to me so I didn't know if the order went through even the the amount was posted on my bank account. I sent an Email to your company to explain and then I received notice the fragrance was being delivered.

Date of experience: August 17, 2021
New York
1 review
0 helpful votes
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Customer service not available
June 3, 2020

Ordered a bottle of Al Haramain oud Amber rouge, my issue was that it doesn't have a smell at all, it was oily to the skin. I have people in the house saying the same thing. I tried calling their customer service no answer, emailed. Didn't hear anything from them.

Date of experience: June 3, 2020
California
1 review
0 helpful votes
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Where have you been?!
June 25, 2021

For a couple of years now I have been looking for a specific Gucci perfume that I found out last year was has been discontinued! I just ran out of it, but I've kept the bottle. I've been searching online like crazy, found it on perfume.com, purchased it, smells exactly like the one I have. Thank you!

Date of experience: June 25, 2021
Colorado
1 review
0 helpful votes
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Excellent
April 27, 2021
Updated review

I can always find the perfume I am looking for and the prices are not bad and even cheaper than some stores that you have to ask a store employee to get out the security care to get for you in order to purchase it.

Date of experience: April 27, 2021

I can always find the perfume I am looking for and...
April 20, 2021
Previous review

I can always find the perfume I am looking for and the prices are not bad and even cheaper than some stores that you have to ask a store employee to get out the security care to get for you in order to purchase it.

Date of experience: April 20, 2021
California
1 review
0 helpful votes
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Great place to get Perfume you love
December 16, 2022

My experience with purchasing from Perfume.com was very simple fast and easy and the prices are awesome. My perfume came on time and the boxes were not damaged. Customer service is fast & easy also. Will be purchasing more perfume from them in the future.

Date of experience: December 16, 2022
Texas
1 review
0 helpful votes
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Wrong
June 16, 2024

I know that I ordered original Juicy as that is my signature scent. My copy says I ordered Viva but I don't see how that's even possible. Disappointed

Date of experience: June 6, 2024
Fragrance T. Perfume.com Rep
11 months ago

Hello Patricia,

Thank you for taking the time to share your thoughts. We genuinely appreciate your feedback and regret any dissatisfaction with your product.

The order placed was for Viva La Juicy 3.4 oz and Viva La Juicy Pink Couture 1.7 oz - this can be seen directly in your account. However, if you do not wish to keep the items, we encourage you to take advantage of our 30-day return policy.
Our Support team at Support@Perfume.com is readily available to assist you through the process, or you can conveniently download a Return Label directly from your account.

We hope this information proves helpful. Wishing you a wonderful day!

GB
1 review
0 helpful votes
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I ordered three items from you. One was aramis advanced moisturising aftershave balm. When I opened it to use it it smelled horrendous, like it had gone off. I have emailed the company but have had no reply. Waste of money so I won't be using you again. M

Date of experience: March 23, 2021
South Dakota
1 review
0 helpful votes
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Work on you order page
June 5, 2021

Only problem. Your site doesn't work real smooth. It acted like it wasn't completing the order. No email stating an order was placed so we placed it again. You sent two orders. No prob we will use both. Just frustrating.

Date of experience: June 5, 2021
California
1 review
0 helpful votes
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Great Service
June 11, 2020

I don't remember how I ended up on Perfume.com's website, but happy I did! I ordered several samples that arrived in a timely manner and very well packaged. I have not tried the samples yet, but I will defintely return to purchase in the future and have already told some friends to check out this website. You should do the same!

Date of experience: June 11, 2020
Michigan
1 review
0 helpful votes
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Usually a great company
April 2, 2021
Updated review

I was not fully pleased with my last order. My Jessica McClintock seemed off. The color was darker than normal. Did not smell quite as good. This most recent order did not disappoint. My "old" Jessica is back. Love it!

Date of experience: April 2, 2021

I was fully pleased with my last order
September 23, 2019
Previous review

I was fully pleased with my last order. My Jessica McClintock seemed off. The color was darker than normal. Did not smell quite as good.

Date of experience: September 23, 2019