From the business
Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Placed my order on Friday and received my package the very next day.
As long as it doesn't keep that new mailing address as permanent. It's A gift.
As long as it doesn't keep that new mailing address as permanent. It's A gift.
I ordered my cologne it smells great and the price, the order arrived in a timely manner. Thank you for your services.
After receiving money they canceled my order but did not bother to inform me. I was traveling and needed the perfumes I ordered but after waiting for more than a week I call then to find out the status of my order and they inform me that the order was canceled!
Hard to tell different brands of same cologne line. No name is provided in the description. You have to click on image to value brand.
Hard to tell different brands of same cologne line. No name is provided in the description. You have to click on image to value brand.
It's a gift yet to be given so I am hopeful it sprays as it should.
Sparodic ordering but always a great experience for me. Thanks for being there!
I was looking for Michael Kors Wonderlust which is my favorite fragrance. Perfume.com's regular price was much lower than the department store sale price. I will recommend to my friends.
Great prices on my favorite fragrance
You guys are great! Ordering was simple and delivery time was literally 3days from date ordered! Definitely will order from you again!
Great overall shopping experience. This product was sold out but I put my name on a waiting list and an email was sent to me upon availability. I ordered my items and received a quick and speedy delivery.
It was just what I ordered and the fragrance was as I remembered, thank you for this service!
The y reminded about the Pink Sugar they have in stock awesome online customer service
The y reminded about the Pink Sugar they have in stock awesome online customer service
Second time using this co and love it. Got my 1st order in 1 week. Would definitely recommend.
Second time using this co and love it. Got my 1st order in 1 week. Would definitely recommend.
Wonderful, ordered exactly what I wanted and promptly received
All great! I love my purchases! First time that these specific items were offered.
It was good except the price that was shown to me was there before I applied for the 20% offer
I had a great experience with Perfume.com, a user- friendly website. Has more collection of Perfume of different flavour.
I am glad I googled Tommy girl perfume I found at a decent price and got another perfume as well thank you
I am glad I googled Tommy girl perfume I found at a decent price and got another perfume as well thank you
Thanks for my order. The only complaint I have is that I paid extra for gift wrapping and it was just thrown in a drawstring bag. I paid extra for a 99 cent bag. That was wack
I can't wait for my perfume. I love to smell good. Thank u. Betty JOHNSON Miller
I can't wait for my perfume. I love to smell good. Thank u. Betty JOHNSON Miller
One of smells as if leaking in the box and on bottle, and one should have looked closer at I already had its hard when you start looking at new companies for perfume and to see what they offer.
Reading a book and Rive Gauche was mentioned. I'd worn that in the 80's and loved it.
Reading a book and Rive Gauche was mentioned. I'd worn that in the 80's and loved it.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members