business logo of Perfume.com

Perfume.comReviews 8,438

4.5

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+134
How would you rate Perfume.com?
grey star
grey star
grey star
grey star
grey star

Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
645
value
3,477
shipping
3,523
quality
7,778
This company does not typically respond to reviews

Instant Feedback

131,834 reviews
California
1 review
0 helpful votes
Follow ELIZABETH A.
Unfollow ELIZABETH A.
Send Message
Share Review
Report Review

Happy costumer
March 31, 2021
Updated review

I was in the waiting list for only 1 day... amazing! You guys gain a loyal customer

Date of experience: March 31, 2021

I was in the waiting list for only 1 day...
March 24, 2021
Previous review

I was in the waiting list for only 1 day... amazing

Date of experience: March 24, 2021
New York
1 review
0 helpful votes
Follow michele X.
Unfollow michele X.
Send Message
Share Review
Report Review

Great
March 31, 2021
Updated review

Excellent, excellent, excellent, excellent, excellent, excellent,

Date of experience: March 31, 2021

Sofar okay
March 24, 2021
Previous review

Sofar okay

Date of experience: March 24, 2021
Indiana
1 review
0 helpful votes
Follow Harry I.
Unfollow Harry I.
Send Message
Share Review
Report Review

Love this place they shipped my stuff fast and quick...
March 31, 2021
Updated review

Love this place they shipped my stuff fast and quick.

Date of experience: March 31, 2021

Love this place they shipped my stuff fast and quick...
October 18, 2020
Previous review

Love this place they shipped my stuff fast and quick.

Date of experience: October 18, 2020
Arkansas
1 review
0 helpful votes
Follow Leslie E.
Unfollow Leslie E.
Send Message
Share Review
Report Review

Real?
April 30, 2021

I'm not sure this is the real product. Very little smell at all.

Date of experience: March 31, 2021
Illinois
1 review
0 helpful votes
Follow Caryn N.
Unfollow Caryn N.
Send Message
Share Review
Report Review

Versace Diamonds
March 31, 2021
Updated review

Everything is fine, I would like a discount code after each purchase.

Date of experience: March 31, 2021

Everything is fine, I would like a discount code after...
March 24, 2021
Previous review

Everything is fine, I would like a discount code after each purchase.

Date of experience: March 24, 2021
Ohio
1 review
0 helpful votes
Follow Debra O.
Unfollow Debra O.
Send Message
Share Review
Report Review

First time user, five star rating with hopes that everything goes well. And if all goes well I will be utilizing the site quite often. I love my perfumes and if I can continue to get them at these prices I will return.

Date of experience: March 31, 2021

First time user, five star rating with hopes that everything...
March 23, 2021
Previous review

First time user, five star rating with hopes that everything goes well. And if all goes well I will be utilizing the site quite often. I love my perfumes and if I can continue to get them at these prices I will return.

Date of experience: March 23, 2021
Texas
1 review
0 helpful votes
Follow Kelly W.
Unfollow Kelly W.
Send Message
Share Review
Report Review

Bad
April 30, 2021

I ordered some cologne some Polo red and it came in yesterday and the box was all taped up with no cologne in it and when I called them they wanted a picture of it of the box has been damaged I have not heard anything else from this company

Date of experience: March 31, 2021
North Carolina
1 review
0 helpful votes
Follow Joan M.
Unfollow Joan M.
Send Message
Share Review
Report Review

Wonderful Prefume
March 31, 2021
Updated review

Perfume has wonderful sale prices, will shop again...

Date of experience: March 31, 2021

Perfume has wonderful sale prices, will shop again...
March 23, 2021
Previous review

Perfume has wonderful sale prices, will shop again...

Date of experience: March 23, 2021
Maine
1 review
0 helpful votes
Follow Melissa M.
Unfollow Melissa M.
Send Message
Share Review
Report Review

Perfume Order
March 31, 2021

Satisfied with order and Timely Shipping. Would highly recommend to family and friends.

Date of experience: March 31, 2021
New York
1 review
0 helpful votes
Follow Angella R.
Unfollow Angella R.
Send Message
Share Review
Report Review

Excellent
March 31, 2021
Updated review

Easy to order and find products. The price was reasonable.

Date of experience: March 31, 2021

Great
March 23, 2021
Previous review

Great. Good price

Date of experience: March 23, 2021
Oklahoma
1 review
0 helpful votes
Follow Bettye L.
Unfollow Bettye L.
Send Message
Share Review
Report Review

Great choices of perfume, I love it
March 31, 2021
Updated review

Very good so far, I would do it again if violet eyes becomes available and cheaper.

Date of experience: March 31, 2021

Very good so far
March 23, 2021
Previous review

Very good so far

Date of experience: March 23, 2021
North Dakota
1 review
0 helpful votes
Follow Marie V.
Unfollow Marie V.
Send Message
Share Review
Report Review

Good Experience
March 31, 2021

Fast service and a good price and unique array of fragrances

Date of experience: March 31, 2021
California
1 review
0 helpful votes
Follow Linda V.
Unfollow Linda V.
Send Message
Share Review
Report Review

Smelling Pretty
March 31, 2021
Updated review

Great. You have everything I love. I truly love both perfumes. I will gladly order again Thanks

Date of experience: March 31, 2021

Great
March 23, 2021
Previous review

Great. You have everything I love. Thanks

Date of experience: March 23, 2021
Nevada
3 reviews
0 helpful votes
Follow Bonnie W.
Unfollow Bonnie W.
Send Message
Share Review
Report Review

Easy to order.
March 30, 2021
Updated review

Good info on the ingredients in the scents so easy to find one that is a good fit. T I wanted. Thank you.

Date of experience: March 30, 2021

Found just what I wanted
March 22, 2021
Previous review

Found just what I wanted. Thank you.

Date of experience: March 22, 2021
Colorado
1 review
0 helpful votes
Follow Patricia U.
Unfollow Patricia U.
Send Message
Share Review
Report Review

Gai Mattiolo
March 30, 2021
Updated review

Great! Very fast and efficient service! I will order again, if they have my perfume

Date of experience: March 30, 2021

Great!
March 23, 2021
Previous review

Great!

Date of experience: March 23, 2021
Texas
1 review
0 helpful votes
Follow Betty D.
Unfollow Betty D.
Send Message
Share Review
Report Review

Quality Services
March 30, 2021

My order was received in perfect condition. I was impressed it was sent in record time. I will definitely order in the future. A pleasure to shop with a professional business that cares about the customers.

Date of experience: March 30, 2021
California
1 review
0 helpful votes
Follow K E.
Unfollow K E.
Send Message
Share Review
Report Review

Leave it
April 29, 2021

Nope. Leave it. I had 3 perfumes on my list. 2 that I needed in my life as my 1st and 2nd month and a third that was an iffy choice at best. I figured I had 1 month to change my mind about it. Nope. They flopped my entire calendar and sent me my 3rd month's choice. No message sent or anything. I had to reach out to ask why I didn't get my first or 2nd month and they told me that they were low on both. Being low on a product doesn't mean you shouldn't get the product. It means someone else doesn't get the product after you.

Date of experience: March 30, 2021
Pennsylvania
1 review
0 helpful votes
Follow Mohamed K.
Unfollow Mohamed K.
Send Message
Share Review
Report Review

Excellent
March 30, 2021
Updated review

Good experience easy to select items. Variety of items to choose from.

Date of experience: March 30, 2021

Good ecperienc
March 23, 2021
Previous review

Good ecperienc

Date of experience: March 23, 2021
Nebraska
2 reviews
0 helpful votes
Follow Jamie M.
Unfollow Jamie M.
Send Message
Share Review
Report Review

Excited!
March 30, 2021

Easily found, Easily bought! & shipped very fast! I will be a return customer.

Date of experience: March 30, 2021
California
1 review
0 helpful votes
Follow Kahiwa V.
Unfollow Kahiwa V.
Send Message
Share Review
Report Review

Great juices!
March 30, 2021

I've purchased 4 bottles so far( 3 different Creed and 1 Byredo). Theyr're all totally legit and I highly recommend their site. I'll be buying more in the future. Mahalo! -Kahiwa

Date of experience: March 30, 2021