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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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The perfume smells like it is old I had wore it for years and this bottle doesn't smell the same
It came in a timely fashion, and the products were real, and smell even better. Ill be shopping with you guys again soon...
First time ordering, so I will wait to see how long it does take to process and ship, before making a decision. I recieved my package as I ordered. Exactly what I was looking for.
First time ordering, so I will wait to see how long it does take to process and ship, before making a decision.
Great products, great experience and great service!
Perfect, everything was perfect, it was what I choose
Easy and love my perfume so much. Will definitely be ordering more from here, thank you
The perfume came quickly! I got it on sale too. I love the scent. Thank you for emailing me when it was available to order
Great easy and wonderful prices! I love the selection
The prices was great the fast delivery and the variety
Super fast delivery, packaged very well, will be back!
Satisfied thanks alot for your quick delivery as well and everyone this smell when i walk by them. Thanks again
I would have preferred having a place in between the two doors
Very satisfied with everything about my order! From the pricing, to shopping, and shipping!
Good price and product arrived in great conditions. I'd definitely look into this website for my future perfume purchases.
Had no problems, I love that brand. Will use again and share with my friends.
I was paying more money for a subscription service and found that Perfume.com not only provided the same service for less, included a pretty little cover for the bottle at no extra charge.
Love the selection. Prices are reasonable and very easy
Easy to find what I like and learn about new products.
Easy to find what I like and new items
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members