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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Shipping is much faster compare to fragrance.net Also, coupons worked.
It was easy to find what I needed. I love that you have PayPal. I love that you can put perfumes you love on a waiting list. I sure hope that the two I put on a list for notifications become available again.
It was easy to find what I needed. I love that you have PayPal. I love that you can put perfumes you love on a waiting list. I sure hope that the two I put on a list for notifications become available again.
My experience was Quick easy. No issues checking out or finding the products I wanted.
Easy ordering and the shipping was great and fast. Everything came well packaged
Happy to have what I once ran out of.
I collect many types of colognes. And i have misses this smell.
I've shopped online before but that was way easy and I'm quite pleased and surprised with the size of the product. Thank you
Great service and customer service and I have ordered before and I will order again
Perfume.com always has good service, fast delivery, and reasonable prices. I love this perfume but live in a rural area where it isn't available in stores... so I have ordered from them several times.
Easy, fast, and efficient, great selection, I will recommend for sure.
They are just a scroll away and boom your order will be at your door steps. I've ordered my designer perfume with them twice and they delivered in quality time.
The perfume (Hugo) was damaged not enough perfume comes out the spray does not work well. The smell is good I like it.
Amazing! Ordered what I wanted & it came in a timely fashion. I'm impressed!
Love this perfume, thanks for carrying it easy to order. Prompt delivery
Love this perfume, thanks for carrying it easy to order. Prompt delivery
Ordering was simple and easy. I'm happy with my purchase.
I am able to get the ladies perfume that I look for at a reasonable price. Thank You
Thank You for the alert reguarding the perfume.
I am not able to find it anywhere else.
I am able to get the ladies perfume that I look for at a reasonable price. Thank You
I was skeptical of ordering online but I'm so happy I did! I received my perfume way sooner than expected! Great and secure packaging and these are not knock off perfumes. I will be ordering other fragrances, very soon
It was easy to place the order, thank you for you service.
It was easy to place the order, thank you for you service.
I had a sample size of this Armani perfume and had been meaning to buy it for a while. When I saw it online I decided to go ahead and buy the bottle. perfume.com got my shipment to me extremely fast
Quick turn around good price great staff very helpful
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members