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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Fast delivery but not as fast as the previous order; the one before this order came 2 days earlier than usually do
I love it! I received it in a timely manner. Always have some kinda percentage off.
Very easy website to get around and you get what you want. I didn't have to wait very long at all to receive my order. I will never go anyplace else for my perfume.
Nunca pensé que fuera a llegar tan rápido, menos de una semana.
Excellent good prices, fast shipping good communication, I recommend it.
Great prices on my favorite fragrances and swift service
Great prices on my favorite fragrances
The math was incorrect and while i call you it seemed to instantly correct...
The math was incorrect and while i call you it seemed to instantly correct...
Just what I wanted. Ordered items before. Availability
Very user friendly site and arrived very quickly. Very happy
I would rather not.
Trying to manage a newly blind mother was a nightmare.
We persevered.
Amazing love this place perfume.com and there customer service on point
Always a good selection and price as well as quick delivery
Looking for the perfumes that I love are easy to find. Great service!
It was very easy to navigate the website and good prices.
Love perfume.com They're very quick. I received my order in 2 days.
Very easy to make a purchase
Very happy with my perfume
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members