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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Easy to order and love the variety. And received merchandise in a timely manner. I glad have this site available with easy access to what in stock
Thank you absolutely love the quick service and product
Easy to order and received product fast. Got what I expected
Great experience and I love the choice selections available.
Easy to use website, competitive pricing, prompt shipping.
Found my favorite scent from many years ago, thought I'd never find it again
I was wondering if it was sent & I got an email from a very wonderful lady she told me it was on its way and followed through right up to and after I got my order. Tell her I said thank you for your her great service.
Excellent! Came as expected! Was surprised at the cost after shopping other sites. Plus using Afterpay was convenient.
I m so pleased with the service. Least expensive of all the sights. Free shipping after I think $30. And to make it all better it was early. Thank u perfume.com
The Polo was leaking cologne was leaking when it arrived.
Exactly what I wanted, in stock and at a reasonable price.
Exactly what I wanted at a reasonable price.
2 6.5 Oz. Bottles for the price of One at my high end retailer. Original, long lasting and attracts a lot of compliments! Absolutely my Signature Scent!
2 6.5 Oz. Bottles for the price of One at my high end retailer. Original, long lasting and attracts a lot of compliments! Absolutely my Signature Scent!
I'll have a better answer for you once I receive my product
Great to shop pricing great. Delivery was quick and fast. The product was well wrapped.
Always a great experience. I've been shopping for a couple of years now.
Always a great experience. I've been shopping for a couple of years now.
Always a pleasure to order from! Easy to order from this company
Quality prices and selection. I have always loved this certain scent. They carry this fragrance.
Plenty to choose from at a reasonable price... My Order Was Shipped in a Timely Manner With Notifications
Plenty to choose from at a reasonable price
It was easy to sign up for the subscription! They have a variety of perfumes! Shipment was fast! The only issue that i may have is the prices! It could be a lit cheaper for members! The cheaper. Prices is for the tiny bottles!
Quick and in stock. Had to find product. But, you had in stock.
Could not have gone any smoother from start to finish!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members