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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Good I got what I wanted and paid for very pleased with this company so far
My experience was simple and painless and in todays world we appreciate simple and painless I THANK YOU
My experience was simple and painless and in todays world we appreciate simple and painless I THANK YOU
Good price and was delivered within a week. If you want a good deal on a great product, this is this the place.
It was user friendly and the selections were awesome and plentiful
First time shopping here. Been looking for White Shoulders Perfume and found it here.
Todo se recibi como se esperaba. La descripcion del producto fue muy buena.
Excelentemente empacado. Super nice page
I LOVE THE PRICES! Too many notifications though slow them down. 1 a day is too much so 4 a day is BAD. Please though lol eat me know if someone orders on my account.
I LOVE THE PRICES! Too many notifications though slow them down. 1 a day is too much so 4 a day is BAD. Please though lol eat me know if someone orders on my account.
Easy to order Toy 2 Moschino and it arrived safe and sound, excellent safe packaging for perfume
The fragrance of British Sterling, English Leather and Canoe, doesnt last very long at all! I am sadly disappointed!
I love shopping with perfume.com! Excellent company!
I tried to use Paypal and could only access paypal credit which I didn't want to use. Was unable to use just paypal
I tried to use Paypal and could only access paypal credit which I didn't want to use. Was unable to use just paypal
Nice and quick, and there perfumes are excellent and good quality.
Great prices and quick shipping, always have the best price and website is easy to navigate through.
So easy to navigate, and easy transaction process! Well done guys!
So easy to navigate, and easy transaction process! Well done guys!
My new fragrance destination. I'm going to need a cabinet for all these scents.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members