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Perfume.comReviews 8,452

4.5

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+134
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
647
value
3,477
shipping
3,523
quality
7,792
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131,882 reviews
Texas
1 review
0 helpful votes
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I ordered and it arrived just like l assumed it would

Date of experience: May 3, 2021
Italy
1 review
0 helpful votes
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Very cool
May 3, 2021

I love this perfume, I am extremely satisfied with the quality of the product, I recommend 100%, I m very happy

Date of experience: May 3, 2021
New Jersey
1 review
0 helpful votes
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Great service
May 3, 2021

Quick, great service. Ordering was easy, fast and it was quick on delivery

Date of experience: May 3, 2021
Texas
4 reviews
27 helpful votes
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The perfumes are great
May 3, 2021

The next time I need order the next size up because I didn't realize 1.7 oz was such a small bottle.

Date of experience: May 3, 2021
Georgia
2 reviews
0 helpful votes
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Awesome site
May 3, 2021

It was great and also good shopping experience and I have ordered from this site before and it was awesome

Date of experience: May 3, 2021
California
1 review
0 helpful votes
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It was good
May 3, 2021
Updated review

Love the aroma and women always compliment me when i wear it

Date of experience: May 3, 2021

Love the aroma and women always compliment me when...
December 9, 2019
Previous review

Love the aroma and women always compliment me when i wear it

Date of experience: December 9, 2019
Georgia
1 review
0 helpful votes
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First Order Perfect!
May 3, 2021

Great first order and delivery! Will definitely order again.

Date of experience: May 3, 2021
California
2 reviews
9 helpful votes
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Sun Moon & Stars
May 3, 2021

Easy to order been waiting for this fragrance to come back in stock for a long time

Date of experience: May 3, 2021
Illinois
1 review
0 helpful votes
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Fast delivery
May 3, 2021

Thanks for the fast deliver. I was pleasantly surprised.

Date of experience: May 3, 2021
Washington
1 review
0 helpful votes
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Positive odor
May 3, 2021
Updated review

I found a great selection at great prices. I love the free shipping.

Date of experience: May 3, 2021

I found a great selection at great prices
January 27, 2021
Previous review

I found a great selection at great prices. I love the free shipping.

Date of experience: January 27, 2021
Ohio
2 reviews
0 helpful votes
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Website was a breeze to navigate through. Product choices are great!

Date of experience: May 3, 2021

Website a breeze to navigate
April 26, 2021
Previous review

Website a breeze to navigate. Product choices are great!

Date of experience: April 26, 2021
Georgia
1 review
0 helpful votes
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Excellent
May 3, 2021

I was happy with my order. And it arrived early then I expected and will place another order soon.

Date of experience: May 3, 2021
New York
2 reviews
0 helpful votes
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Sauvage Dior
May 3, 2021

Wish I had Heard about this site sooner! Best site I've seen.

Date of experience: May 3, 2021
West Virginia
1 review
0 helpful votes
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Surprisingly happy
May 3, 2021

I initially am always hesitant to join clubs just looked legit so I decided to give it a try and I'm very very glad that I did I love the perfume I got last month and I'm very much looking forward to this months!

Date of experience: May 3, 2021
New York
1 review
0 helpful votes
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Good
May 2, 2021

I liked it it smelled really good. I wish there was 2 a month

Date of experience: May 2, 2021
Illinois
1 review
0 helpful votes
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Great site and fast delivery
May 2, 2021

Very easy to order and received order very quickly

Date of experience: May 2, 2021
North Carolina
1 review
0 helpful votes
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Awesome
May 2, 2021
Updated review

It was a very pleasant experience from choosing the product to shipping

Date of experience: May 2, 2021

Awesome
May 2, 2021
Previous review

It was a very pleasant experience from choosing the product to shipping

Date of experience: May 2, 2021
New Jersey
1 review
0 helpful votes
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Perfect
May 2, 2021

Great service as before. On time delivery. Hassle free. Arrived safely.

Date of experience: May 2, 2021
Illinois
1 review
1 helpful vote
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I ordered 5 perfumes and then paid for 2-3 day delivery. Got my email saying that they were refunding me for one of the perfumes since it was damaged at the warehouse and couldn't sell it. They said they would send my perfume out one day delivery, free of charge, because of the delay on their end. Well they didn't send it out next and still received it two to three days later. Other than that, everything was great! Perfumes are brand new and in their boxes. Will definitely be buying from them again..

Date of experience: May 2, 2021
Utah
1 review
1 helpful vote
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My favorite perfune!
May 2, 2021

I was so pleased to find the site. I had purchased Tommy Bahama's Martinique perfume locally for a couple of years and the store was later closed. I was really happy to find this perfume again. Good price, shipping was quick. Love it, thank you Perfume.com!

Date of experience: May 2, 2021