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Perfume.comReviews 8,464

4.5

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+134
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
647
value
3,477
shipping
3,523
quality
7,804
This company does not typically respond to reviews

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131,904 reviews
New York
1 review
0 helpful votes
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Scent
May 27, 2021

Order came in timely fashion. Bottle is larger than what I expected.

Date of experience: May 27, 2021
New Jersey
1 review
0 helpful votes
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Great products
May 27, 2021

Fast shipping great products. Love the quality of everything they have.

Date of experience: May 27, 2021
Pennsylvania
1 review
0 helpful votes
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They had it?!
May 27, 2021

Ive been looking for this rare no longer produced perfume from the late '90s. They had it! In stoked! Thank you

Date of experience: May 27, 2021
New York
1 review
0 helpful votes
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I tried using the perfume 3 different days now and it's the same thing it didn't last for even 10 minutes. I'm very disappointed because I've recommended so many persons to this site I was a loyal customer that purchase will now be my final one.

Date of experience: May 27, 2021
Tennessee
3 reviews
0 helpful votes
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It was a great experience. I wish I have more money to buy more perfume.

Date of experience: May 27, 2021
Washington
1 review
0 helpful votes
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The shipping was very quick.
May 27, 2021
Updated review

Ordering was easy, your prices are low and you offer free shipping

Date of experience: May 27, 2021

Ordering was easy, your prices are low and you offer...
November 30, 2020
Previous review

Ordering was easy, your prices are low and you offer free shipping

Date of experience: November 30, 2020
Australia
3 reviews
10 helpful votes
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A rip off
June 26, 2021

Very disappointed customer. I ordered Halston, one bottle doesn't spray at all and the bottle doesn't have the signature logo and the other one half empty.
Got refunded but I lost $17.00 in shipping.
Perfumes are copies, not original.
Never again!

Date of experience: May 27, 2021
California
2 reviews
0 helpful votes
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Qiuk service
May 26, 2021
Updated review

Went with the pricing and was extremely suprised with the fast service

Date of experience: May 26, 2021

Quik service
May 30, 2020
Previous review

Quik service

Date of experience: May 30, 2020
Pennsylvania
1 review
0 helpful votes
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Good
May 26, 2021
Updated review

Great. My last purchases were legit. I have bought through other company's and have been disappointed but perfume.com has made me happy and I keep coming back.

Date of experience: May 26, 2021

Great
May 19, 2021
Previous review

Great. My last purchases were legit. I have bought through other company's and have been disappointed but perfume.com has made me happy and I keep coming back.

Date of experience: May 19, 2021
Texas
1 review
0 helpful votes
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Hard to Find Perfume
May 26, 2021
Updated review

Found my perfume within seconds of typing it in. This particular perfume is hard to find. It has gotten pricey, but I have been using this perfume for years. I bought the imitation one last time I purchased it here. It is good, but not quite the same as the original, but way cheaper. It has been a while and I decided to give it another try since I am unable to find another fragrance I like. But there it was... my long time perfume!

Date of experience: May 26, 2021

Found my perfume within seconds of typing it in
May 19, 2021
Previous review

Found my perfume within seconds of typing it in. This particular perfume is hard to find. It has gotten pricey, but I have been using this perfume for years. I bought the imitation one last time I purchased it here. It is good, but not quite the same as the original, but way cheaper. It has been a while and I decided to give it another try since I am unable to find another fragrance I like. But there it was... my long time perfume!

Date of experience: May 19, 2021
New York
2 reviews
0 helpful votes
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Great site for Fragrances!
May 26, 2021

I have been using this site for quite a few years!

Date of experience: May 26, 2021
Nebraska
3 reviews
0 helpful votes
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As sexy as its name and reputation
May 26, 2021
Updated review

The Mercedes Benz perfume is shockingly a floral scent perfume. The scent lasts at least 4 hours, it is light and sexy. It definitely represents what Mercedes Benz is classy, sexy, prestigious and overall elite. The bottle that it comes in is cute with the Mercedes Benz symbol on it and I just love it.

Im glad I took the chance on the perfume, I never heard about it, I just scrolled down the different selections and ran across it and figured I take a chance. I'm glad I did, I love this scent.

Date of experience: May 26, 2021

As sexy as its name and reputation
May 26, 2021
Previous review

The Mercedes Benz perfume is shockingly a floral scent perfume. The scent lasts at least 4 hours, it is light and sexy. It definitely represents what Mercedes Benz is classy, sexy, prestigious and overall elite. The bottle that it comes in is cute with the Mercedes Benz symbol on it and I just love it.

Im glad I took the chance on the perfume, I never heard about it, I just scrolled down the different selections and ran across it and figured I take a chance. I'm glad I did, I love this scent.

Date of experience: May 26, 2021

Love the selections
May 19, 2021
Previous review

Love the selections

Date of experience: May 19, 2021
California
1 review
0 helpful votes
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Great job!
May 26, 2021
Updated review

Seems easy to place my order. Hopefully, this coupon applies.

Date of experience: May 26, 2021

Seems easy to place my order
May 19, 2021
Previous review

Seems easy to place my order. Hopefully, this coupon applies.

Date of experience: May 19, 2021
Florida
1 review
0 helpful votes
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I love it! Great price and it came sooner that expected

Date of experience: May 26, 2021

I love it!
February 11, 2021
Previous review

I love it! Great price and it came sooner that expected

Date of experience: February 11, 2021

I love the prices
July 4, 2020
Previous review

I love the prices.

Date of experience: July 4, 2020
Maryland
2 reviews
0 helpful votes
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Great perfume. Great prices
May 26, 2021
Updated review

Easy to order. Great prices. Received in a timely manner.

Date of experience: May 26, 2021

Easy to order
May 19, 2021
Previous review

Easy to order. Great prices.

Date of experience: May 19, 2021
Washington
1 review
0 helpful votes
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Love the fragrance
May 26, 2021
Updated review

It was easy to select products. Now waiting on items to be shipped.

Date of experience: May 26, 2021

It was easy to select products
May 19, 2021
Previous review

It was easy to select products. Now waiting on items to be shipped.

Date of experience: May 19, 2021
Utah
2 reviews
0 helpful votes
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Love Jicky
May 26, 2021

Excellent fragrance, as described (was a tester). Well packaged, quick shipping, very pleased, will purchase again.

Date of experience: May 26, 2021
Virginia
1 review
0 helpful votes
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Priced fairg
May 26, 2021

Good everything went fine from ordering to shipping

Date of experience: May 26, 2021
California
1 review
0 helpful votes
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Love my perfume!
May 26, 2021
Updated review

Great! No issues. I would definitely buy again. I was very happy with my purchase I don't have any issues to report. And I have a great perfume that I love and enjoy at a great price too!

Date of experience: May 26, 2021

Great!
May 19, 2021
Previous review

Great! No issues.

Date of experience: May 19, 2021
Texas
1 review
0 helpful votes
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Never have had a problem.
May 26, 2021
Updated review

Great, have no problems. Will order again. Thanks.

Date of experience: May 26, 2021

Great, have no problems
December 17, 2020
Previous review

Great, have no problems.

Date of experience: December 17, 2020