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Perfume.comReviews 8,497

4.5

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perfume.com
Founded in 2003
sarasota, fl, United States
+134
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
652
value
3,477
shipping
3,523
quality
7,836
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New York
1 review
0 helpful votes
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Very nice!
July 31, 2021

Fast shipping! About half the price other sellers ask for, so Idk if the product is legit, but I'm happy with it! Smell lovely and lasts a while.

Date of experience: July 31, 2021
Arizona
1 review
0 helpful votes
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Just perfume for me
July 31, 2021
Updated review

Always nice to get a discount and it is shipped quick

Date of experience: July 31, 2021

Always nice to get a discount and it is shipped quick
July 24, 2021
Previous review

Always nice to get a discount and it is shipped quick

Date of experience: July 24, 2021
New York
1 review
0 helpful votes
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Excellent inventory
July 31, 2021

Excellent inventory, awesome prices and fast shipping. Love it!

Date of experience: July 31, 2021
Idaho
1 review
0 helpful votes
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Shalimar
July 31, 2021

I love this perfume and I love the company for selling it at a discount online.

Date of experience: July 31, 2021
Tennessee
2 reviews
0 helpful votes
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Bijan
July 31, 2021
Updated review

Experience good so far. Now I'm hoping the fragrance is same as I remember. Received my order but very disappointed. It smells like bug spray and I cannot wear it. Would like instructions on how to return.

Date of experience: July 31, 2021

Experience good so far
July 23, 2021
Previous review

Experience good so far. Now I'm hoping the fragrance is same as I remember.

Date of experience: July 23, 2021
Kentucky
1 review
0 helpful votes
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Worth a Try
August 1, 2021

I received my order in 3 days and it was packed very well. However, I did not like the scent. I ordered a scent that I had worn for years and was so excited to find it here. The second I sprayed it on, I caught a whiff of the scent I had loved, but it was immediately gone and all that was left was a stinky alcohol smell. I could not stand it and had to wash it off! When looking up how to make a return, I found where it said you could return an "unopened package with its original seal". I thought I would be stuck with $95 worth of stink! When I emailed the company, someone responded within an hour and sent me a return label with instructions. So, even though I did not like my scent, I've read in the reviews where many people did. It's worth a try since they do back up their guarantee.

Date of experience: July 31, 2021
New Jersey
1 review
0 helpful votes
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Perfumes with nostalgia
July 31, 2021
Updated review

Great perfume selections with fantastic prices also nostalgic items, ie Anais anais and vanilla musk by Coty

Date of experience: July 31, 2021

Great perfume selections with fantastic prices also...
July 23, 2021
Previous review

Great perfume selections with fantastic prices also nostalgic items

Date of experience: July 23, 2021
North Carolina
2 reviews
0 helpful votes
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Received quickly
July 31, 2021

Fast shipping with excellent packaging so no issues

Date of experience: July 31, 2021
Florida
2 reviews
0 helpful votes
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I got what I expected!
July 31, 2021
Updated review

Easy to follow and make selections. A variety of perfume selections were provided. However, the brand I selected I had not worn in awhile. I am very pleased with the product. My items arrived in a timely manner.

Date of experience: July 31, 2021

Easy to follow and make selections
July 22, 2021
Previous review

Easy to follow and make selections. A variety of perfume selections were provided.

Date of experience: July 22, 2021
Minnesota
1 review
0 helpful votes
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Great service
July 30, 2021

I placed a order and received it very quickly thank you! Will order from them again

Date of experience: July 30, 2021
Minnesota
1 review
0 helpful votes
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Very satisfied
July 30, 2021
Updated review

Everything was great. I received my order very fast and it was exactly what i wanted.

Date of experience: July 30, 2021

The app takes forever to get to pages
August 21, 2021
Previous review

The app takes forever to get to pages

Date of experience: July 22, 2021
Maryland
1 review
2 helpful votes
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Orders arrived safe and undamaged. Wish you had a few samples to try. Can't for Christmas when I do my perfume shopping for others.

Date of experience: July 30, 2021

Orders arrive safe and undamaged
July 23, 2021
Previous review

Orders arrive safe and undamaged.

Date of experience: July 23, 2021
Indiana
1 review
0 helpful votes
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Happy!
July 30, 2021

Great prices, great product & fast delivery! Very happy!

Date of experience: July 30, 2021
Minnesota
2 reviews
0 helpful votes
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Great site
July 30, 2021
Updated review

I love everything about this site, great selection and quick shipping

Date of experience: July 30, 2021

I love everything about this site, great selection...
July 23, 2021
Previous review

I love everything about this site, great selection and quick shipping

Date of experience: July 23, 2021
Iowa
1 review
0 helpful votes
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Great scent!
July 30, 2021
Updated review

Great! Cant wait to receive! This is my favorite perfume!

Date of experience: July 30, 2021

Great!
July 23, 2021
Previous review

Great! Cant wait to receive! This is my favorite perfume!

Date of experience: July 23, 2021
Michigan
1 review
0 helpful votes
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Nice treat
July 30, 2021
Updated review

Fun size and application to try perfumes I might not.

Date of experience: July 30, 2021

Easy transactions, great products
July 23, 2021
Previous review

Easy transactions, great products.

Date of experience: July 23, 2021
North Carolina
2 reviews
0 helpful votes
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Lovely Smell!
July 30, 2021
Updated review

My experience was smooth and easy. I found what I wanted and I'm happy to say that I am satisfied!

Date of experience: July 30, 2021

My experience was smooth and easy
July 22, 2021
Previous review

My experience was smooth and easy.

Date of experience: July 22, 2021
Georgia
1 review
0 helpful votes
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Confirmation Review
July 30, 2021
Updated review

Quick and easy. Was to shop and choose product without the hassle of a salesperson

Date of experience: July 30, 2021

Quick and easy
July 23, 2021
Previous review

Quick and easy

Date of experience: July 23, 2021
Tennessee
1 review
0 helpful votes
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Nice
July 30, 2021

Great I love the produce it smells great easy nice pay

Date of experience: July 30, 2021
Texas
1 review
0 helpful votes
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Perfect Fragrances!
July 30, 2021

We ordered our usual fragrances, Angel by T. M. for me & Farenheit for my hubby. They arrived quickly & we will continue to order in the future.

Date of experience: July 30, 2021