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Perfume.comReviews 8,498

4.5

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perfume.com
Founded in 2003
sarasota, fl, United States
+134
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
652
value
3,477
shipping
3,523
quality
7,836
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California
1 review
0 helpful votes
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Very satisfied customer
August 2, 2021

The item I purchased looked close to new, in perfect condition. Save a lot of money!

Date of experience: August 2, 2021
Missouri
3 reviews
0 helpful votes
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Heavenly scent
August 2, 2021
Updated review

Easy fast wonderful I heard good things about Perfume.com

Date of experience: August 2, 2021

Easy and fast wonderful
July 26, 2021
Previous review

Easy and fast wonderful

Date of experience: July 26, 2021
New York
1 review
0 helpful votes
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Perfume 1881
August 2, 2021

Fast delivery, good service good product, am very happy

Date of experience: August 2, 2021
Connecticut
1 review
0 helpful votes
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This Company and their products are top notch!
August 2, 2021
Updated review

I have been buying from this company for many years. Their products are exceptional and the web site is easy to use.

Date of experience: August 2, 2021

I have been buying from this company for many years
January 25, 2021
Previous review

I have been buying from this company for many years. Their products are exceptional and the web site is easy to use.

Date of experience: January 25, 2021
Virginia
1 review
0 helpful votes
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Great perfume, great service.
August 2, 2021

Great perfume, great service. For some reason I could not get the discount code to work but still ordered it.

Date of experience: August 2, 2021
Minnesota
1 review
0 helpful votes
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First Purchase
August 2, 2021

I received my well packaged perfume quickly after I had placed my order.

Date of experience: August 2, 2021
New York
6 reviews
0 helpful votes
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Pleased
August 2, 2021

My perfume arrived right in time. In fact I was surprised it came so quickly.

Date of experience: August 2, 2021
Kentucky
1 review
0 helpful votes
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Awesome
August 2, 2021

Was great. Fast delivery would order again no problem

Date of experience: August 2, 2021
New York
3 reviews
0 helpful votes
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I have bought from you before
August 2, 2021

Always a good one... never any problems. Good prices overall

Date of experience: August 2, 2021
Michigan
1 review
0 helpful votes
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Very Satisfied
August 2, 2021
Updated review

Great experience overall with the process and quality

Date of experience: August 2, 2021

Great experience
July 25, 2021
Previous review

Great experience

Date of experience: July 25, 2021
California
2 reviews
0 helpful votes
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Travel perfume
August 1, 2021
Updated review

Very easy to find the exact product I was hoping to find

Date of experience: August 1, 2021

Very easy to find the exact product I was hoping to...
July 19, 2021
Previous review

Very easy to find the exact product I was hoping to find

Date of experience: July 19, 2021
Colorado
1 review
0 helpful votes
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Great in terms of easy procedure and clarity of selection.

Date of experience: August 1, 2021

Great in terms of easy procedure and clarity of selection
July 25, 2021
Previous review

Great in terms of easy procedure and clarity of selection.

Date of experience: July 25, 2021
Pennsylvania
1 review
0 helpful votes
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Excellent Service
August 1, 2021

Ordered Angel Perfume from Perfume.com and within a couple of days received the product. Excellent turnaround and no excuses from the supplier blaming the post office, delivery service, etc. for a late delivery. Will definitely purchase product from Perfume, Inc. in the future.

Date of experience: August 1, 2021
South Carolina
3 reviews
0 helpful votes
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Came on time
August 1, 2021
Updated review

Easy to get coupon before making the order go through

Date of experience: August 1, 2021

Easy to get coupon and sell item
July 23, 2021
Previous review

Easy to get coupon and sell item

Date of experience: July 23, 2021
Nevada
4 reviews
0 helpful votes
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Sachet for bedding.
August 1, 2021

The sachet is a great find! I hope more will be available in the future. Different scents like lavender would be appreciated.

Date of experience: August 1, 2021
Nevada
1 review
0 helpful votes
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Best perfumes!
August 1, 2021
Updated review

Reasonable price and afforable! I recommend you all purchase and it is reasonable prices you can find your favorite perfume from online

Date of experience: August 1, 2021

Reasonable price and afforable
July 25, 2021
Previous review

Reasonable price and afforable

Date of experience: July 25, 2021
California
1 review
0 helpful votes
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Service
August 1, 2021

Was easy and they were very fast at getting my order out

Date of experience: August 1, 2021
California
1 review
0 helpful votes
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The best
August 1, 2021
Updated review

Easy to find my item I want plus I have option for sizes & discount

Date of experience: August 1, 2021

Easy to find my item I want plus I have option for...
October 10, 2019
Previous review

Easy to find my item I want plus I have option for sizes & discount

Date of experience: October 10, 2019
Virginia
2 reviews
0 helpful votes
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Five
August 1, 2021
Updated review

Shopping was super easy. Found exactly what I was looking for and more

Date of experience: August 1, 2021

Shopping was super easy
April 21, 2020
Previous review

Shopping was super easy. Found exactly what I was looking for and more

Date of experience: April 21, 2020
Virginia
1 review
0 helpful votes
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Quick and easy. We will see once the tester arrives, I hope it isnt all used up. That would be shady if that wasnt mentioned. I know im buying a tester but has it been used and what amount of it? It is legit, smells great, i also agree it is unisex, as the sweetness of a vanilla and some musk, and maybe soft sandalwood in in the fragrance, it is a gentle fragrance, not overpowering it lingers lightly. The tester comes on a white box no lid as it is for trying, it dont mind that. For the price.

Date of experience: July 31, 2021

Quick and easy..
July 22, 2021
Previous review

Quick and easy. We will see once the tester arrives, I hope it isnt all used up. That would be shady if that wasnt mentioned. I know im buying a tester but has it been used and what amount of it?

Date of experience: July 22, 2021