PerfectGlasses.co.uk
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PerfectGlasses.co.uk

How would you rate PerfectGlasses.co.uk?
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GB
1 review
1 helpful vote
Follow Nicola S.
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Really pleased with my new glasses. I've always bought from my high street optician but wanted to give ordering online a go and glad I did. The glasses are great quality and were a great price. They arrived on time, well packaged and matched what I expected from the website. Thank you Perfect Glasses!

Date of experience: February 7, 2018
Australia
1 review
0 helpful votes
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What's not to like?
August 20, 2014

What's not to like? Inexpensive glasses delivered in a reasonable time frame.
Great lookers! Fit right! Exact amount tinting, lens cleans easy! Case and fiber cloth beautiful, stylish, and looking Mod, not cheap but not overly ornate! Crisp viewing inc. Peripheral areas, monitored by staff to obtain correct prescription for your Lens!
Really good deal, had 2 mos. Now! Hope they last

Date of experience: August 20, 2014
GB
1 review
5 helpful votes
Follow James G.
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I asked for a refund on the same day of my order after reading poor reviews. I got through an Indian sounding chap called 'Francis'... right.

I was promised a refund within 3 working days. It's now been 10, no goods delivered and being given a run around. I've filed a chargeback with my bank, avoid these scammers

Date of experience: July 1, 2014
New Jersey
1 review
0 helpful votes
Follow Jane G.
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"I don't even recall when I began using perfectglasses.--it has been years for sure. I generally wear contacts, with of course, back up glasses. I prefer glasses when I am on the computer and when I am going to sit and read for pleasure for extended periods of time.

Perfectglasses is fantastic! Once you have your RX, (even without one to look) go to their website-upload a picture of yourself and begin ""trying on"" glasses. It will blow you away the selection of frames available---any kind you want----I have glasses for everything you can think of, because they are so CHEAP! My optometrist is also a gem. She writes individual prescriptions for me and labels them: computer, reading, contacts, progressive... etc., etc..."

Date of experience: August 11, 2014
GB
1 review
4 helpful votes
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Don't use them!
August 16, 2011

Don't use them! The workmanship is rubbish and the customer service is non-existent. If you have ordered and want to return items get them sent signed for and keep the receipt! Then escalate a claim through paypal - it seems to be the only way to get your money back; that's what I did.

Date of experience: August 16, 2011
GB
2 reviews
5 helpful votes
Follow alex b.
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An absolute waste of time and most likely a con website! I ordered some prescription sunglasses that i was told would be with me in 3-5 working days, After many phone calls and e-mails and 3 months of waiting I have still not recieved my sun glasses or my money back although i requested it on many occasions. I would suggest everyone stay well away from this website!

Date of experience: May 25, 2010
GB
1 review
5 helpful votes
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Scamming company
March 28, 2015

Recieved glasses with broken arm, ignored my emails, Facebook message and fobbed me off on phone saying they would get manager to call me, never it.
When to PayPal to get money back only £19 but wanted me to return to India on recorded delivery at my own costs £13.40!
Company is cheap, con artist whom I shall not be recommending to any one!

Date of experience: March 28, 2015
GB
1 review
0 helpful votes
Follow AJ W.
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The service and quality from Perfect Glasses is outstanding for an online service. Polite staff, excellent choices, and fantastic quality products and rock bottom prices. My Walden Electra's are my new favourite thing.

Date of experience: June 16, 2017
GB
1 review
0 helpful votes
Follow Corinne H.
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These glasses are perfect. Only need them for around the house or when I'm not using my contact lenses. They were a great price and look more expensive than they are. I've had a lot of compliments about them. Service was really easy and quicker than ordering from my usual opticians. I was worried about ordering something I couldn't try on but it was fine. Highly recommend this company.

Date of experience: March 7, 2017
GB
1 review
0 helpful votes
Follow Victoria F.
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I found the 'Try On' option on the website to be incredibly helpful as there are 1000's of frame choices. With prices starting from as little as £9 and options from designers such as Hugo Boss and Gucci the only problem I had was choosing a pair. Delivery was quick and the text updates were very helpful. No problems whatsoever.

Date of experience: May 25, 2017
GB
4 reviews
7 helpful votes
Follow Nicholas S.
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Poor quality, slow service, poor communication and 2.5 months and still no refund from "No Quibble" Guarantee!

I ordered a pair of glasses on 25th November 2013. They were delivered in January and the lens were not properly fitted. Returned within a week. 2.5 months later and despite numerous calls and emails, I am still awaiting a full refund under the prominent "No Quibble" guarantee!
I did eventually (late Feb 14) received a partial refund which had PayPal charges deducted from the amount which was already less than the amount paid.
Don't use this poor service.
You can do far better and unless your transaction and prescription are simple, the hassle is not worth it!

Date of experience: March 12, 2014
New Jersey
1 review
0 helpful votes
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"Pros: I can't believe this is real! The £40 lenses on these glasses match my £190 lenses. I couldn't decide on which sunglasses to buy; at this price, I bought them all.

Cons: I wish you guys carried extra large thick circular frames. I'd really love a pair!"

Date of experience: August 12, 2014
New Jersey
1 review
0 helpful votes
Follow Leah R.
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Perfectglasses.co.uk is so wonderful! I am loving my new glasses!"
I took advantage of the 50% off and ordered for a pair of police sunglasses for only £46 with all the free coatings and lenses. I was obviously sceptical about ordering from an online store with no one there to tell me what I needed. I called the optometrist and asked for my most recent measurements. Jumped on line and plugged in the details. It took about an hour after searching for the right size, shape, colour etc. I was happy to see they arrived today (6 days) and more happy to see the perfect pair of glasses. My left eye has a huge difference between the right eyes and the other places make me pay extra to have it thinned down. The difference is about a thickness of 2 business cards. Hardly noticeable. 99% the same as £250 the pair. BOO YAHHH
I am going to order more for myself and my family!

Date of experience: August 6, 2014
GB
1 review
0 helpful votes
Follow Nigel G.
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Very good, fast service
September 19, 2015

I have used this company twice now and have received outstanding service from them, they have always been extremely helpful with their advice and delivery has always been very fast. The website it extremely easy to use and with the added feature of using a credit card to measure the distance between your eyes is a lot easier than trying to do it yourself with a ruler.
I highly recommend this company

Date of experience: September 18, 2015
GB
1 review
0 helpful votes
Follow Lizi L.
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Really great site
February 23, 2017

I've bought glasses from quite a few online retailers in the past and I was really impressed with this site. The service is really quick and they put a lot of information about the sizing of the frames onsite - this is important to me as I often struggle to get glasses to fit. The frames turned up looking exactly like they did in the photo and they're really high quality despite the price being very low.

Date of experience: February 23, 2017
GB
1 review
0 helpful votes
Follow Gweni R.
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Excellent!
August 8, 2017

I love Perfect Glasses! I have some Boss Orange prescription sunglasses and could not recommend them enough. They came in good, sturdy packaging and the frames are beautiful. I love the look of the glasses on and being able to see properly through sunglasses was great! Excellent quality for price with an excellent range on the website.

Date of experience: August 8, 2017
France
1 review
0 helpful votes
Follow Eleanor P.
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My last order included two pair of sunglasses. Both are progressive. I continue to be impressed with the quality and accuracy of the progressive lenses. I have ordered eight pair in two years and wear seven on a regular basis. I recommend noting your favorite frame width and also ordering progressive sunglasses, they are great for summers.

Date of experience: August 13, 2014
Netherlands
1 review
0 helpful votes
Follow Dave S.
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I would be last person to recommend buying glasses online.
Was not sure how buying glasses online really works, I did like the frame on this website for 50% Off. I called the customer support and placed an order over the phone. The asked to me email the prescription copy as I could not understand what was written on that. After 5 days I received the glasses, I was delighted that I was able to see through them clearly and it cost me less than £20. I do not remember buying glasses for less than £100 from my optician. I have already recommended perfectglasses and guess where all my purchases will be from, in the future!

Date of experience: August 6, 2014
GB
1 review
0 helpful votes
Follow Beth C.
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Buying through Perfect Glasses was such an easy experience! They have such a wide range of products and the quality of the glasses I received was great. They're very affordable too, with a lot of offers on the designer ranges - I'd definitely buy from them again!

Date of experience: February 15, 2018
GB
1 review
0 helpful votes
Follow Gary T.
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I am very pleased with my glasses ordered for Perfect Glasses they fit well and are as described gone are the days of getting them from my opticians and there prices when you can have branded glasses or un branded at a fraction off the prices in store.

They even come with the coatings that opticians like to charge extra for.
10/10 to Perfect Glasses.

Date of experience: October 16, 2015

Overview

PerfectGlasses.co.uk has a rating of 4 stars from 309 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PerfectGlasses.co.uk most frequently mention customer service, high street and prescription sunglasses. PerfectGlasses.co.uk ranks 15th among Eyeglasses sites.

service
38
value
37
shipping
37
returns
12
quality
34