PerfectGlasses.co.uk

I bought two weeks ago a rimless Provo red metal frame, with hd 1.67 thin progressive lense fitted & reactions to darken lense in grey. They arrived after 10days in good physical condition.
On trying out the glasses i noticed frame arms are very short which is a pity, as friends suggest they are childrens frames.

The vision from the lense is not very sharp indoors but for driving they are acceptable, colours are somewhat mushy, but in all honesty they are useable. The progressive distance action is viewed at a very narrow central/top of the lense, although midrange viewing for computer etc is good, as is reading.

I tried varifocal lense from high st optician chain three years ago with standard 1.56 lenses & could not wear them due to feeling giddy and sick, so im pleased these perfect glasses progressive lense do not cause that effect.

I previously ordered reglaze from perfect glasses 18 months ago with kodak bifocal lense which were pretty good.

For a Indian glasses company i find perfect glasses to be satifactory supplier of low price fames & lense. I will use again in the future but i Know a pakistani online glasses service which is far cheaper with better lense although their frames are basic plastic.

Today I just got my glasses after a month and a half. I think that the frames are knockoffs since the box cover is glued and it got loose already by just opening the box twice!

Anyway, vision wise the glasses are OK but I think that they have put a slightly smaller frame. I can't find the model anymore so I can't see and the order says nothing! Considering the quality of the box, I don't think that the lenses are anything better.

I thought that I have saved some £££ but probably my optician round the corner will soon see me.

As regards the delay, after I placed my order, a guy called me saying that there will be a delay. He was indian and I couldn't understand what he was trying to say! He said that after 12 days the glasses will be shipped. After 2 weeks I spoke to them through their chat. This was 12th Feb. The lady said that the glasses were shipped on the 9th Feb. 3 weeks passed and no glasses. I talked to them again and this time round the excuse was - 'the courier lost the glasses and we have shipped a new pair.' I sensed that something is not right here. Anyway it seems luckily I got the glasses but I don't have high hopes on the durability and it is not that comfortable with a smaller frame - though vision wise is fine.

I won't buy again anyway.

Great service from Perfectglasses - very quick delivery and good quality prescription sunglasses received!

I found this company through a google search, I ordered two pairs of glasses. I am very pleased with my purchase,

I ordered glasses from Perfect Glasses at the end of 2013, I struggled with them for a few weeks before going to a high street optician to get a second opinion. They told me the glasses made by Perfect Glasses were not to my prescription and were not fit for use. I sent them back to Perfect Glasses with the comments from the high street optician, they denied the fault and sent them back to me again. I took them to another High Street Optician who also confirmed they were incorrectly made, I once again sent them back to Perfect Glasses who agreed they were faulty and agreed a refund. I was then told that of my original order of £52.90 that they would only refund £45.00 the additional amount was postage, I also asked for £7.60 to be refunded for the postage costs for me to send the glasses back to them twice by recorded delivery. They refused to give any amount of compensation for stress or postage costs even though they had accepted the glasses were faulty. Anyway, I failed to receive the refund after a month of waiting so chased again to be told the processing had not been completed and a refund would be sent that day, a further month passed and no refund and another round of emails chasing finally actioned a refund sent via paypal. However, when I clicked on the link to accept the refund, I was going to be charged a further £2.41 for fees via paypal. My original order to Perfect Glasses was via a credit card payment and therefore I did not accept the refund and sent a further email to Perfect Glasses to complain of once again a further charge from my original order value. Lets not forget the glasses I ordered and were made were faulty and not fit for purpose therefore how is it that it is still costing me money! Why is it so hard to get a full refund from this company. I have now been involved in this process for nearly a year and with no end in near... This company is disgusting and is a bad example of internet opticians... Do not use them..