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PeopleWhiz

Overview

The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.

This summary is generated by AI, based on text from customer reviews

service
701
value
45
shipping
6
returns
14
quality
290
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Iowa
1 review
0 helpful votes
Follow Marie C.
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I got an email from you stating new records were available on report I had already ran. No mention of being chsrged again. Get to the end and want to chztgec19. For 1 report. The report I ran the first time was incomplete, so is this one. There are records of marriages and divorces. Not on yours. If you're going to make a report on someone, my suggestion would be, make it right.

Date of experience: January 18, 2023
Alabama
1 review
0 helpful votes
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Your goal is for me to be 100 percent satisfied. I am not even 1 percent pleased. I paid for information I could have gotten over the internet. Discovering after I paid for a service that I would need pay more for additional information I though I had paid for in the first place. The advertising is phenomenal other than that, I would suggest to others to not believe the hype and keep your money in your pocket. Less you want to continue to spend until you get to the desired features you want. I'm shutting down and going back to Google. I got what I didn't have to pay for there.

Date of experience: May 14, 2022
California
1 review
0 helpful votes
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I ran a check on myself and I'm pissed you have a person associated with my name, Maria Lopez, who has no association with me and apparently you're claiming I have criminal records which is totally erroneous. I only paid for this report because I intend to have you clean up this mess as your company is slandering my name and my records.

Date of experience: November 6, 2022
Illinois
1 review
0 helpful votes
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Satisfaction Experience
March 31, 2022

I see nothing in this report that I cannot get by going to Google. In fact I get more information from Google and did not pay $22.00.
After charging $22.00 for nothing, then you ask for $19 addition to get information that should have been included in the $22.00. BIG RIP OFF

Date of experience: March 1, 2022
Texas
1 review
0 helpful votes
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I'm upset that there's no photos!
April 29, 2022

I'm upset that there's no photos! The information is not complete. I am her ex-husband there's no information about me in the profile. It doesn't show that we were ever married or divorced. At the beginning it says she has a criminal history but when it comes to the criminal check. It says that she has know criminal history and I know that is not true!

Date of experience: March 30, 2022
Indiana
1 review
0 helpful votes
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Unsatisfied application
April 3, 2022

I purchase you program and served myself and my late husband only to discover you of does not include any information that is on Google. Then you want me to upgrade to the premium PKG for and additional 20.00. I paid 15.00 for nothing and I would like a full refund as you did not even have there basic information for myself or my husband. What a disappointment. Please refund my money.

Date of experience: March 4, 2022
Florida
1 review
0 helpful votes
Follow Diana E.
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This is a scam there is absolutely 0 information on social media accounts. Your ad said initial search for free. Lie. 27.99 later and no information. If you have any information please send it.

Scam absolutely 0 information on social media accounts. Initial search for free. Lie. 27.99 later and no information. If you are not a scam please send real information

Date of experience: May 9, 2022
California
1 review
0 helpful votes
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Data not on report, also advertised price misleading.
December 13, 2022
Updated review

It said it was $14.00 and some cents then I find out that it is per month if I use it for a lot of months. Data I know about this person I got is not up to date because I know the person passed away and it's not on report. Also I don't know if it is solvable but there is confusion because the person's father and son have the same name as the person I wanted data on.
Also it doesn't show he had a Facebook account and doesn't show I have one.
I have questions and should call the company to understand some things on the site.

Date of experience: November 13, 2022

It said it was $14.00 and some cents than I find out...
November 12, 2022
Previous review

It said it was $14.00 and some cents than I find out that is per month if I use it for a lot of months.

Date of experience: November 12, 2022
Texas
1 review
0 helpful votes
Follow Judy B.
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I believe that if we were allowed to enter different criteria that might help in searches. I didn't find 1 person and I know area he grew up in, where he graduated high school and y'all can't find him either. I know he is alive but I can't find him and no one will give me his #.

Date of experience: February 7, 2022
Washington
1 review
0 helpful votes
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I paid 30 dollars because you said the person I was researching had multiple criminal records. He babysit my daughter.he has no criminal arrests or background. I want. My money back. I would not have paid 30 dollars if you told me he had no criminal history. Please refund my money. Patricia Brennan.

Date of experience: March 23, 2022
Kansas
1 review
0 helpful votes
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You robbed me off 27 bucks to literally only tell me his name and want another 20 to tell me anything else. Highly unethical. I'm trying to protect a child and you are a scam. I want my money back. Thieves!

Date of experience: April 5, 2022
Texas
1 review
0 helpful votes
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Same as all the others
October 5, 2022

Same information as on all the other look up peoples sites. And then they all want to nickel and dime you to get as much money as they possibly can. Then they make sure to keep it going with automatic payments.

Date of experience: September 5, 2022
Georgia
1 review
0 helpful votes
Follow Anna A.
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You sucker me in with a report only then to find out there is more so now you want to charge me again. You should have been upfront and honest that there was more available and that it would cost more.

Date of experience: November 30, 2022
Kentucky
2 reviews
0 helpful votes
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Somewhat disappointing. Maybe a scam?
June 25, 2022

Too much hype. The report said there was more negative info on me, BUT I had to pay for another in-depth report. $$$$ I felt it was just another way to get more $$$ from me, cause I was checking on myself! And I've NEVER been in trouble with the law, or DUI's. The only thing I went through was a mutual uncontested divorce. Turns out the divorce was 1 of 2 things listed on me. They had⁰ a filed foreclosure on a condo at around the same time. (typical during a divorce). However, I paid it off before the deadline and the case was dropped by the bank and dismissed by the court.
If you are checking up on other people's backgrounds, it might be worthwhile. I believe the structure of their pricing is too expensive. It assumes you want ongoing future reports, so you have to pay them monthly. It becomes pretty expensive. If you just need past and current background, their pricing is reasonable and reports seem thorough.

Date of experience: May 26, 2022
Maine
1 review
0 helpful votes
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There was nothing I needed
June 24, 2022

There was nothing I needed. All it keeps saying no info federal or State findings, waste of money. The banners read criminal records found. There was no info other than information I already knew it was a huge waste f money.

Date of experience: May 25, 2022
Pennsylvania
1 review
0 helpful votes
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..
October 4, 2022

.. Have actually tried to
Cancel several times. But does not happen. Acct was to be for someone
Else. Did a trial ck on someone we would recognize results. Found it to be inaccurate. Just rec'd a notice of update on that search. This is just not working well for me. However, thank you for your attention & consideration to this matter
rjs

Date of experience: September 4, 2022
New Jersey
1 review
0 helpful votes
Follow Jim E.
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I paid for a 5 day trail to find out that it was only "basic" information. A more detailed report would be an additional upcharge. Intullis included civil judgements and all of the other info that you don't include. Shame on you for not mentioning that. I feel like I got hoodwinked and I definitely will not continue using this service nor will I recommend it to anyone.

Date of experience: November 21, 2021
California
4 reviews
0 helpful votes
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You have me related to people I amsnot related to...
September 10, 2022

You have me related to people I am
Snot related to & I've married & divorced twice but you don't have that. Paying for information through you is throwing money away. I want a refund. I checked on my name first to see if this was legit. It is NOT, so I will not use it to check on anyone. Refund my money! This is worthless!

Date of experience: August 11, 2022
Arizona
1 review
0 helpful votes
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Very misleading!
March 8, 2022

Very misleading! You list all of the information you will receive in the report. Then after paying you find out that you get only the most basic information, information I already knew about the person I was researching… and that you have to pay MORE money to get any further information. I did not bother, because I suspected that I would get a limited amount of additional info, and that I'd be asked to pay even more money for further info! I most certainly will not be recommending your site!

Date of experience: February 6, 2022
Texas
1 review
0 helpful votes
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I just signed up and am very dissapointed
March 8, 2022

I just signed up and am very dissapointed. I am getting nothing about the person I signed up to check on. I basically paid to get his birthday
(Which I knew) and his address from many years ago! That's it!
When you were trying to get me to sign up it said he had 3 criminal backgrounds.
This was someone I dated and needed to know these things! Yet after I pay to get In it says "no criminal history". It doesn't tell who any of the people are that's related to him.
He said his 2 previous wives died. This says he was never married or divorced. He tells me he was. I think this site is a terrible waste of
Money, I want to request a refund. I just got this like 45 min ago. No I'm not going to pay for the advanced search when this one didn't tell me anything!

Date of experience: February 6, 2022