On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I'm under the impression that I would receive more information on my searches. This is not the case and very misleading to say the least.
Nothing of relevance, supposed criminal records might, might appear if you pay another $20 after paying your initial payment in the supposed premium report. Nonetheless they continually flash criminal records available on this person, not true. Don't waste your time, google gave much more interesting information.
Firstly I want to comment on the customer service... It was one of the worst customer service experiences I've ever had. And I used to work in customer services. The person I spoke to was arrogant, condescending and refused to let me speak. He appeared to get defensive every tine I questioned him and so he just kept raising his voice and speaking over me. Not only is this incredibly rude but it made it impossible to get any real resolution. I initially called because I received an email from People Whizz saying 2 negative iems had been added to my public record, and when I clicked on the link to further investigate it told me there were 'multiple criminal records' matching my name - I've never been arrested, ever - and my name isn't that common so naturally I was concerned. When I asked how I could access the details they'd written to inform me about, the agent replied "Well this is not a free service so you'll have to pay." This screams SCAM. I would stay away from this shady enterprise if not for the ambigous information and manipulative strategies, then for the apalling customer service alone. I'm disgusted that this 'service' even exisits.
For a single month membership very limited information was given. Close to nothing. To get more information there were additional charges. Waste of money! Don't use this site.
Lead me to believe there was considerable negative information on my name. I do not have nor have I ever had any criminal record.
(1)I want a refund fo 5 of the 6 months.
(2) I have no Twitter acct or any other ssm acct.
(3)Close my acct. & stop sending me e-mail
Well it did go really deep into the search, so it was pretty thorough, but the report connected too many unrelated people with the same name who had criminal records not associated with the person in my search.
Absolutely no information was shown other than what I had already known. Information easily accessed by anyone on the internet, rip me off, very very disappointed.
I appreciate the 1.00 offer. If I am satisfied with what I see I will subscribe this week when I get paid
This app doesn't do a dang thing. Says it's the best. People finder isn't too great but is 100 times better. Save your money
Could go up. I haven't used it much but once. I will refresh this upon using it.
I haven't even looked at the report yet, but so far the site has been fast to gather the info for the report and straight forward on the pay
Led to believe I would get more info than what I signed up for (a short trial),
But then as I am reading my info, a notice pops up that I can get more detailed info if I pay $20.00 more.
A lot of info was inaccurate and a lot missing.
This site is extremely helpful and through for the purpose I was looking for.
You lied and I am requesting a refund from PayPal as you stated ALL INFO then once I paid you wanted me to UPGRADE to get info! This is a SCAM!
Didn't get the info I was looking for for what I paid.
Not enough detail. I thought I might learn more than I did
Includes unrelated people as relatives. Said there were criminal records fund which was not true
`Certain easily accessible information was not included (e.g. Marriage date and license). This indicates that the information you state you are providing is incomplete at best.
Answer: If you need customer service, please contact us at support@peoplewhiz.com or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.