Overview
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
No real information! Checked myself and my deceased husband also checked someone that is said to be a relative. Believe you charged me incorrectly I had only checked off 2mo you charged my acct. 68 plus stop this service and refund me.
There are known criminal offenses for the person on my search and you show none. While entering the information i was told that criminal offenses had been found but after paying im told there are none found. There has been a divorce and you show none. I just waisted $30.
There was really nothing in report. Didn't show his Facebook which he has 3, no emails which is numerous, phone numbers he's had 7 in last 13 years. Was a waste of my money. I know he's on numerous dating sites. WHAT A DISAPPOINTMENT!
All of the information is incorrect. I have run a background check on myself. Kathleen Michelle Abernathy. My legal name. The year I acquired this name is incorrect. I acquired the last name Townsend in 2001 My maiden name is Hanggee. I have no criminal record. Neither do my relatives.
It's not like I would have expected site does not give you alot of information inlets you want to pay more. The reason I went to the site was because of an email that someone was putting negative information attached to my name. I still have not seen that info.
I only signed up for one month of peopleWhiz and I was charged for Three months.
I would like a refund for two months. This is very misleading. You are led to believe you are receiving all this information and then find out you have to pay more money for a premium account to receive any more information. The information I received I could have gotten from a phone book.
Not a lot of information on people. This site gave more information 3 years ago, now looks like I need to pay more to get the same type of information I was getting 3 years agon for the subscription price.
There isn't away to print this and it's not correct I did this on myself to keep from paying other to do it while I look for a house but based off this I won't get an house because it don't' explain anything
Your search is the worst I've seen so far. I know he drives a Tractor and tailer, so it should he has a FTL. I know he was pulled over for bad log book. So that should have been in there too. I was told he was married 5 times. Not in there Not sure what I paid for but was not it.
I phoned your customer service department to cancel my account and was assured I wouldn't be charged any more and did not need to formally cancel my membership. My credit card was charged in October and November of this year.
The experience pretty basic I'm trying to figure out who was looking up my information you know what I'm saying, that's what I wanted to know. That's the whole point of me getting on that site cuz I know me.
I found out more putting his name in Google search. Most of the information I did get wasn't even his. I'm really disappointed in the findings. Google had very accurate information. It wasn't worth the dollar I paid when I got more for free.
It claimed there were criminal records as it was searching. Then, miraculously, it said it found none. The only reason I purchased this was for the criminal records. She's had multiple DUIs, had served time in county jail, yet there are no records found.
I thought that i would be billed monthly not six months up front in advance. This hurts by finanacial situation. What a bummer. Hopefully i will need to look someone up in the six months for this to be a smart decision.
No information from where he was born - I have paper copies of criminal records- but tou falsely advertised that for this prive you get a report. & then tell them if they want the sensitive information being advertised you had to UPGRADE …. I'll be canceling today.
Not enough info for the cost. Lack of info, ie I was the EXwife of the person searched. Your database said no divorce record. I also know there was at least 1 more divorce record. Next no criminal history when again I know of 2 arrests.
I think you are expecting a good rating before I see what you are able to pull up that i couldn't. With that being said-
You are charging too much for info on just one person that I'm needing to see what i might have missed.
I already know more information on person I checked than wasnt on the report. Stating no records were found but I have seen the same records this site couldn't find on other reports I've checked on same exact name making the information provided inaccurate.
I just paid 27.95 to see criminal records that exist... that your site said existed as well and not access to criminal records. Further your site shows no ss# for this person and I know he has a ss#. Is ypur site a scam?
Your information is COMPLETELY wrong & could cause permanent damage. What do you do generate from a computer anyone with the same name. Very pathetic you could forever change the way somebody handles a relationship and you should not be on the internet.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members