Peltz Shoes

Return lable was to be attached to shipping order. I had to print myself but label it disappears before I can. Called customer service line. Disconnect after one ring. Verified ño. Several times and same thing happened. Only other choice to send back myself and will have to pay out of pocket.
Now have to wait and see. I tried on in my kitchen and didn't walk anywhere. Box and all in perfect condition. Let's see if they say something is wrong with return or not rec'd in time. Shady, buyer beware! You can see where the return label should have been. Just another inconvenience to interfere with return

I Ordered Sketchers Women's Work-Oswald -Clara Clogs in Medium.
The new shoes came but where to large after I tried them on the carpet.
Emailed for a refund.
Response came back that they were worn and no refund would be issued. I took it up with Lane, with the company, explaining I hadn't worn them. She said that was their policy and no refund. Frustrated, because I did not wear them I spoke to supervisor named Jennifer N. She said the photo of the bottom of the shoes clearly showe wear and sent it to me.
I was appalled. The soles of the shoes were so worn I made my case that it would have taken walking on concrete for 6 months to obtain that.
I also made my case the shoes were returned in three days. Therefore it was not possible I had done it.
I was advised to take a photos of any shoes when received for that sort of problem.
Jennifer N. Finally believed me and refunded my monies less the S/H. She also told me this would be a one time only acceptance. Any other shoes, if I ordered, would fall under that restriction.
So, beware. Take photos of the shoes before you try them on.

Bought some sandals, sent them back a few days later because I didn't like them. Peltz says no refund because the shoes were worn? Yes they were, in my living room. These people are liars and run a $#*!ty business. Google them and check out the reviews. Go to the BBB and check out their reviews. Take your business elsewhere, these people don't deserve your money. I'd like to give ZERO STARS.

Ordered 4 pair and only received two. Made me wait three months for an "investigation " and then said they shipped all four pairs with fed ex. Never supplied proof of the shipments do basically charged me for shoes I never received. I ordered them through amazon. Peltz will not stay in business with business practices like this. All I'm asking is to send the items I ordered and paid for. Not too much to ask for. VERY disappointing To be ripped off!

I saw this nice pair of Earth Origins (Sophie Sandal) women shoes in brown and wanted them. The color advertised online is a pretty brown. The shoes arrived and I opened my package to see this ugly, almost puke color shoe. I was disappointed. I hate the process of sending orders back. BUT, I called and spoke to this wonderful customer services staff: Stephanie, who stayed on the phone with me and placed my reorder. I sure hope I get the pretty brown color with this next shipment; otherwise I will request a refund. Thanks you

I ordered shoes and wore them for a few minutes and noticed they caused me pain, so I returned accordingly then I receive an email that they thought it was worn because of minimal dirt noted on the soles of the shoes. I have called and spoken to the manager and they will not return my money. This is by far the worse company I have ever dealt with. No customer service. I will never be buying from them again. Be careful.

Do not order from here! Terrible customer service! Believe the bad reviews!
Terrible! Ordered a pair of shoes fedex lost, in which I understand not the companies fault but this has been happening a ton the lady(customer service rep) said and her best answer is wait 2-6 weeks for a refund! Not even let me send another pair out or let us try to get this claim done sufficiently. Now im out a pair of much needed shoes right after foot surgery and no money for weeks to buy new ones. These things are not cheap. Im super regretful of ordering from here.

I purchased a pair of $70 sandals and they broke wearing them down my stairs after about a minute of wearing. Attempted to return and was told they were worn and would not return. Am contacting Teva to see if they can exchange. Im not giving them any more money. Hear about them on the radio all the time. Just because someone has an ad budget doesn't mean they are a decent company.

I cancelled an ebay order within minutes and this company refused to cancel saying it had shipped. A label was created 6 hours later and now they are saying it has shipped via FEDEX and will take another nine days to get here. I live 45 minutes from the store they say it shipped from. I don't do business with people who lie to me. Therefore I will never buy anything from these people or Ebay again.

I had a 10:00 am Appt on 11-14-2023, I got there on time. And filled out an application.Then I was told by Kat Bell that i needed a copy of my Resume.Which never was advised to me in the email thread...
So i stated that i would provide that Kat Bell stated i'd have to make another appt.

20 Minutes later i get a email stating that they went with another Candidate...That's just bad business you should Fire her..

I ordered a pair of shoes and tried them on at home and they were so uncomfortable. I sent them back within a couple of days. Like others, they said they were worn and could not resell them. They would send them back if I wanted them. Heck no! They were no more worn than if I had tried them on at the store and walked around a bit. I filed a complaint with my credit card and Amazon. Got a refund but will never order from them again.

Was asked for email to get $5 off. Coupon was "applied" to cart but never reflected at checkout. I realized that an email was sent to me stating the coupon was for use a month later which was never communicated in the request for my email. It simply stated unlock $5 off coupon here. I've asked for them to take it off as a good will gesture but no one will return my emails after several. They go unacknowledged. Terrible customer service. After reading all of the bad reviews I hope I get the right sizes and shoes that are not used because they won't return them. I won't do business with this company again. TERRIBLE.

1. Seems impossible to reach customer service. The website appears to have been designed that way. It is very frustrating.
2. Advertised discounts have not worked for me.
3. Delivery time is very slow.

I loved both pairs of shoes that I received for work, BUT I do have one complaint: I hate the stickers on the bottom of my shoes! On one pair that I received, there was a sticker that I can't remove. On my Clark's Damson Step Pump ($70), there is a sticker on the bottom... and everyone can see it when you're walking. So I want it OFF. But I can't get it off! Very frustrating! I worked for over 10 minutes trying to remove these unsightly stickers. But there is still sticker residue. Very unsightly and tacky. I'm a Flight Attendant. I cannot have this tag showing on my shoe. WHY would they make this tag SO difficult to remove? It's still on my shoes. So I guess I'm working with tags on my shoes.

Returned a pair of sandals due to fit. It's been 6 months & still no refund or credit. Sent 3 emails with no response!

Got a coupon in the mail. The shoes were within the parameters on the postcard but it would not except the discount. Customer service said they were not included. I asked him to explain because the postcard clearly said all regular priced shoes were included. He said no! It was covered in the fine print that said 'some restrictions apply'. I believe that the restrictions are whatever you chose!

I called Pelz shoes from Clear Water Florida about an order wrong address in which Pay pal system use my former address even though I changed and they sent the item the wrong address anyway I closed PayPal and Pelz account for good. Order 002-ZW*******

I purchased a pair of Sketchers on Amazon, fulfilled by Peltz Shoes. They were sent Fed Ex Smartpost. They never arrived, and the tracking stops days ago. They blame it on the Covid, take no responsibility, nor did they offer to help me. Now I will have to go through my credit card company to get a refund. I would not recommend this company.

I wished I had did my hw and looked at the reviews. Worst company. Don't even attempt to rectify a situation. I never received my package and was told by rep nothing could be done. Save your money and time and shop elsewhere.

I ordered three pairs of shoes on July 11th and by September 3rd I still haven't received them. They were sandals, and guess what? Summer's over. Avoid this company at all costs.

I order shoes from here off Amazon. Needless to say, I never received them. FedEx claimed that they were delivered. Maybe they delivered them to someone but not my address. My you I received several packages that day from Amazon but not the shoes. This is very disappointing!

Excellent inventory, competitive price (less than half of competitors' prices) for a beautiful pair of boots. And fast delivery! We are perplexed by the poor reviews we've seen--our experience with Peltz Shoes was wonderful!

I ordered sandals on 05/07 tries to cancel this order. These ppl don't want to cancel this orders
They block my calls when I keep calling them / I stopped payment with bank. GOOD WRIITEN PELTZ shoes