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California
1 review
3 helpful votes
Follow Inna M.
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So, I've received a defective pair of shoes(one shoe is very wide, the other is narrow, different outsoles too). I contacted the customer service, sent them pictures and they told me to send them back. Which I did paying an additional shipping costs. Then after a month I'm still waiting for my refund. Moreover, they told me they are not going to refund the shipping costs at all(about $13 total). I am very upset. We've been Pediped customers for a long time and it seems the quality and customers service got worse. I will be buying different brands from now on.

Date of experience: November 15, 2018
Illinois
1 review
3 helpful votes
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Beware. I bought several toddler shoes. However, one shoe style was woefully small. It could not have been the correct size. I requested an exchange for a larger size but the response was "so sorry, no exchanges, no refunds". These are expensive shoes, and I am stuck with a pair that does not fit.

Date of experience: November 21, 2016
Texas
1 review
0 helpful votes
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I ordered a pair of Pedipeds for my son and they sent the wrong shoe. The box was correct, but the shoes in the box were not. I called them and they immediately sent me the correct shoes. They told me to just keep the other pair or donate them. Their shipping is incredibly fast, also. I got the shoes just 2 days after ordering them. I've used Pedipeds for all 4 of my children and they are my absolute favorite.

Date of experience: August 8, 2017
New York
6 reviews
32 helpful votes
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BEST place for infant & kids shoes, sneakers and boots. After raising 4 kids to adulthood & now doing it again with a granddaughter, I've probably bought every brand of kid shoes there is. For my money, and their comfort & style I swear by Pediped, the most well constructed footwear for the small set. You cannot kill these shoes. My Ari has tried. The sport sandals & sneakers are all machine washable, do not lose their shape or color & the linings don't fall out. Limited but fashionable styles. The Mary Jane styles are accepted for school uniforms but with enough of a stylish kick making them so much nicer than the usual drab & dull ones offered on uniform sites. Someone told me they thought they were pricey. I don't think so. I've bought Elefantinas@ almost $100 a pr. And Not when I saw what they want for Skechers - which look nice for about 2 wks. & wear out quicker than any sneaker I've bought. If you have to buy 2 or 3 Skechers to pr. Of 1 Pedipeds - where's the $ savings in doing that? I'd raher spend $58 once than $38 to $40 a couple of times. School shoes last from Sept. To May/june. Sport sandals all summer & she loves them so much she puts socks on with them into the Fall.

Date of experience: February 2, 2015
Texas
26 reviews
115 helpful votes
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I absolutely LOVE their shoes. They're right up there with lelli kelly, etc. My three year old has perfect feet due to purchasing these shoes.

Date of experience: October 3, 2011