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Peanut Labs has garnered significant criticism from users, primarily due to frequent account suspensions and a lack of responsive customer service. Many customers report being banned without clear reasons, often after completing lengthy surveys, leading to frustrations over wasted time and uncredited points. While some users initially found the survey concept appealing, the recurring technical issues and perceived unfair practices overshadow these positives. Overall, the company's reputation suffers from a lack of transparency and support, prompting users to caution others against engaging with their services.
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They must improve their website infrastructure because I have experienced many times that their website just crashed and was offline for quite some time.
As for their concept, it seems interesting and I was willing to give it a try, but this thing holds me back. Right now while I am writing the review, again their website is down.
Our group of colective reporters which is currently reviewing these type of companys, have had the same experence as many regarding accounts being "suspended" for no reason and a failure of response from this company. Due to the fact that they have failed to respond to any form of contact which our group have done via phone,email and "chat rooms" leaves them in breach of one of our reporters countries consumer laws. To this end we will be reporting Peanut Labs to the Government Legal body for a breach of Consumer Laws and by doing this we believe we will be able to get Peanut Labs to the table and get some answers to our and many others questions as to how this company operates and shine a light on the industry as a whole.
I've been disqualified for surveys once I get to the very end. I complained about this and subsequently have been barred from playing. I have contacted them numerous times to no avail.
Did a number of surveys with them and similar to other reviews was banned for not complying with their terms. Think it might have been for finishing reviews faster than they thought appropriate. When I choose a survey that is one of theirs the wheel just keeps on spinning, no response for why not being accepted, no contact info that I have come across other than by doing Online search for their "name." Then came across this site and "bells starting ringing." Confirmation of my suspicions.
Going good, then started finishing 20 minute surveys and being told I did not qualify for points. Then all of a sudden permanently banned for breaching terms and conditions which I did not do. I always gave honest answers and rated the surveys. No response for my enquiry as to why I was banned.
So I was able to take their surveys for a while (since 2011) and then last night, I took a few surveys-or tried to-and something went wrong with the last one. I refreshed after I was disqualified and was greeted with the "permanently suspended" screen. I supposedly "violated terms and conditions". Okay, then! All I had done before that was update my profile like they asked. Guess I'm done since they will not respond to an email sent via that button. Bunch of shady people...
I am currently on swag bucks survey site and peanut labs usually has surveys we can take to earn SB. I don't know what I did wrong, I don't believe that I did anything wrong, but I have been permanently suspended from being able to take any surveys on peanut labs site. I have tried several times to contact the site and ask nicely what the problem was for the past week now without any luck. No one will respond back to me in order to solve the issue. My next step is to report them to the Better Business Bureau if I do not receive a reply. I am dissatisfied with the way they are handling this matter. I did nothing wrong.
Title says it. They have you take a survey under the pretence that you will get paid for it. But after you finsihe the survey, which could very well take up to 20 minutes, you don't get paid. They claim they have ran into problems with the website
Peanutlabs do not credit participants. I've completed more than three surveys, only to be told that there's a problem and their engineers are looking into the matter.
I took several very lenghty surveys on peanut labs but as soon as i answer the very last question about my ethnic it closes with the answer something went wrong and i do not qualify for survey. Waste of time and data.
What a joke company... told that my account is suspended permanently for no reason... I have asked 8 times for an explanation but they do not reply... AVOID ANY TRANSACTIONS WITH THIS BUNCH OF ROGUES!
I noticed on coles and flybys websites take a survey now for reward points. So I did and got some points then all of sudden I am permanently disabled from surveys for no reason. This bad for the trusted coles and flybys name in australia
I don't even know why these survey sites even put them on there! They claim all reviews are done in which case, "They've been eaten up!" The whole site has been devoured!
Peanut labs do not deserves at least 1 star as I don't have option to give 0 star I am giving 1 star, without any reasons they block ID if we ask them to justify your reasons for suspension they they won't respond after multiple tries also, How can they block ID for the person who is not attending their surveys since log ego, because of their suspension our quality score may get impact on platforms like Time buck where other parties are also providing us a lot many chance to attend surveys, It is my suggestion to others that don't even click on their survey's link otherwise after some time they may block your ID by which your quality score may get effected.
Peanut Labs are happy to take all of your personal information only to reveal afterwards that you don't qualify for any of their surveys.
They used to be good I would get all my points now over the Christmas break I did surveys almost at the it's on 95% then says I don't qualify for the survey. I have also done a few big points surveys and have been ripped off over 2000 points. I can't believe flybuys have partnered with peanut labs because peanut labs scam you
These surveys you are lucky to complete 2 per day, these jerks will con you every step of the way, also you can complete a whole survey just to get conned out of points, these freaks are out for themselves and no one else, they don't give a darn if the holiday shopping season is coming up, just as long as they aren't left out that is all they care about, so do yourself a favor and download Playspot, Mistplay or rewards coins, they are honest and have surveys that compensate for troubles.
Answer: Don't have anything to do with them, as there are much better survey groups to deal with out there. Not worth the aggravation?
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