PDX RV LLC

Talking ab rude! I simply asked for an ETA on my order and was told I'm not the only customer on this planet. See photos of emails below. Hope they go out of business. Their BBB rating is A+ bc they don't
Factor in customer reviews.

They advertised a product that measured 24" in length and the product arrived in a box that measured only 7.5". Obviously this was only the computer board and not the entire product that I ordered due to the posted description and as advertised in the online photo. They refused to respond to my 3 emails, they have no customer support or phone number, and they use a "third" party to collect the funds. A VISA representatives told me they have not heard of the third party called "Square."

I've ordered from this company twice now and have had nothing but good experiences both times. Prior to purchase I emailed them a question to make sure the parts I needed were correct and they answered quickly. They shipped the next day with tracking number. I don't know why there are negative comments but as the purchaser you should do your homework before purchasing to make sure you're ordering the right parts. Thanks for the great service, I would do business with them again

I informed this company of a breakage to a prong in the new switch I just purchased from them. It occurred while installing. I've installed many such rocker switches over the years. They claimed the prong was "mangled." They would not stand behind a $2.97 part they easily could have sent me to rectify their low quality part, they chose NOT to stand behind their product. Unfortunate.

I was looking for missing parts for something I'd bought. One I could find online for more than twice the price PDX was asking, and one I couldn't find it all. Given their sketchy reviews I was very hesitant to make an order, but things came exactly like I'd ordered and in a reasonable time. I'd buy from them again.

I ordered a sail switch for our furnace almost a month ago and have yet to receive confirmation of when the part will ship. They were quick to charge me for the part, but they have been unresponsive since then. I will never do business with this company again!

Buyer beware!

I ordered a relatively obscure item from the website on Saturday. I sent them an email asking about status on Monday morning. They answered Monday afternoon that they were processing the order. I received shipping info on Tuesday. The item was delivered to me in Seattle on Thursday. I was totally pleased.

I ordered the part on the company web site. It arrived and worked exactly as I had hope. Unfortunately it stopped working two weeks later. In an earlier day the "send the part back and we will review it and decide whether it is covered by the warrant" would be fine. In today's world... instant refunds and pre-paid shipping is the norm. Not here... Pay for the part... have it fail and then... pay to send it back... hope the warranty dept rules in your favor and maybe you will get a new / working part. So sad... all this grief and annoyance over a $60 part.

Oh well... Amazon has the same part for basically the same money with a more modern warranty / return policy.

So sad.

I emailed the company to get a replacement electrode for my NT-30SP Suburban RV furnace that had been shipped to me broken. I sent pictures of the electrode which I did install because I am not a professional furnace tech and I assumed the part needed soldered (I wasn't expecting a broken part), the guy emailed back and said "Considering there is rust on the ceramic portion, this is clearly your old electrode, that isn't the electrode we sent to you. And why would you install a broken electrode? This makes zero sense. Nice try." I sent photos of my old electrode to prove that this was indeed the electrode I purchased from them, and no response. I would NEVER purchase from this company again. Makes me question if all the other parts I received are damaged as well. For a company who supposedly "thoroughly" inspects all their shipments they clearly don't know what their product looks like.

Had no problem with this site, emailed them a question and they responded the next day. Ordered my part and it was in my hands three days later.
Great communication and quick delivery

I ordered an Atwood furnace blower motor from PDXRV Parts on Sept 26 2020. They sent the wrong motor and after sending several emails due to them not answering the phone after telling them if I did not send an RMA within the week I would contact PayPal. The last day before contact PayPal I got an email and with the RMA. I was told of a 20% restock fee even though it is the wrong part shipped to me. I also paid shipping from PDX for the order and paid again to have it shipped back. Again no reply and had to file a complaint with PayPal, This is a horrible company that is shady at best. Find another place to order parts from if you do not want this kind of issue.

This company treats customers like garbage. They are rude and disrespectful. I would rate them zero stars if I could.

I wanted to buy a RV part/ Disconnect Battery Switch.
However, I was not able to make the order, because after I added the part to my Cart and click Checkout there is no button for the payment.
So, I sent an email to a customer service and got message: Just, go to the Checkout and male a payment with your Paypal.
So, I replied to their email:
First, there is no bottom to click after I click the Checkout. Second, I don't have the Paypal account.
So, wanted to know if I could purchase the item by using my credit card, which I could give them over the phone or over email. However, these lazy bums, don't even bother to take order over the phone.
At end, I lost a week of frustration to get the product, but because of poor customer service I gave up and find somebody else who could make the order and have customer service with their phone number available. It was a RV PARTS CENTER.
So, overall my experience with the PDXRVWHOLESALE is very negative. I wish them bad lock, hopping they will be out business soon.