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Marty Y.

Contributor Level

Total Points
185

1 Review by Marty

  • PDX RV LLC

2/23/18

I ordered the part on the company web site. It arrived and worked exactly as I had hope. Unfortunately it stopped working two weeks later. In an earlier day the "send the part back and we will review it and decide whether it is covered by the warrant" would be fine. In today's world... instant refunds and pre-paid shipping is the norm. Not here... Pay for the part... have it fail and then... pay to send it back... hope the warranty dept rules in your favor and maybe you will get a new / working part. So sad... all this grief and annoyance over a $60 part.

Oh well... Amazon has the same part for basically the same money with a more modern warranty / return policy.

So sad.

Tip for consumers:
Just make sure you are willing to wait for the wheels to turn and the warranty dept if something goes wrong. Fraud is rampant in the RV part business and the customer ends up holding the bag when something fails.

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Marty Has Earned 5 Votes

Marty Y.'s review of PDX RV LLC earned 5 Very Helpful votes

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