From the business
PDFSimpli is another exciting product from WorkSimpli Software LLC. Our mission is to empower people to help themselves. The time to change your life is not tomorrow, it is today. As a company, we believe in momentum and results. We want to make things simple and delightful for our users through a constant evolution of software. This includes difficult and intimidating legal and financial situations or working with pesky file formats like PDF.
We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.
PDFSimpli Reviews Summary
PDFSimpli has a rating of 2.8 stars from 2,010 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PDFSimpli most frequently mention credit card, free trial and customer service. PDFSimpli ranks 6th among Software sites.
The subscription was activated in an unclear manner, and they waited until the right of withdrawal expired before charging the amount. This is very unfair.
Spoke to Alexander Lambis, explained that I needed to cancel account, I was paying 49.95 he said no problem, instead he changed my account from 49.95 to 3.95 a month, I said I needed to cancel the account.
Hello,
Thanks so much for sharing your experience with us. We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Please contact our Support Team via email at support@worksimpli.io. They can help you with any inquiries you may have about our website or any issue in general or you can call customer service and speak to another representative at 1-844-898-1076 anytime.
Best regards,
PDF Simpli
They have been charging me 30 dollars every month without my consent. Do not buy any suscription, these people are thiefs
Hi,
We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial is voluntary, and charges are not imposed arbitrarily.
PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided.
Contact us via email at support@worksimpli.com.
Sincerely,
PDFSimpli
Signed up for a 3 day trial at minimal expense. Only needed it for a short time. Next thing I know, I get a bill for the year which was not wanted, nor needed. My credit card company reversed the charges and blocked this company from further charges.
Hello,
We’re sorry to hear about your dissatisfaction, but we’d like to clarify the facts. When you signed up, you selected a 14-day trial that automatically continues into a full subscription unless canceled before the trial ends. This information is clearly presented on the plan selection page, again on the payment page before completing checkout, and in our terms and conditions, which you agreed to at the time of purchase. Additionally, a confirmation email with the full payment receipt was sent immediately after the transaction.
The subscription was processed exactly as described, with no hidden charges or misleading practices. While you chose to reverse the charge through your bank, the transaction was valid and authorized. We always encourage users to reach out to us directly with any concerns—we’re happy to help. Posting a negative review while bypassing our support and disputing a legitimate charge is both unfair and misleading.
Sincerely,
Work Simpli
I want to cancel, but no one answer. All the information when transfering from pdf to word went wrong. And don't export to excel. Total scam
Hi,
We’re genuinely sorry to hear about your experience — it’s upsetting to know that the conversion didn’t work as expected and that you haven’t been able to reach someone for help. That’s not the level of service we aim to provide, and we completely understand how frustrating this must be for you.
Please know that we’re here to assist you. You can contact our support team directly at support@pdfsimpli.com or call us at 1-844-898-1076, and we’ll make sure your cancellation request is handled promptly. If you've had issues with specific files, we’d also be happy to look into those and see what went wrong. While our tool supports multiple languages, results can sometimes vary depending on the formatting or content of the file — especially if it includes scanned or image-based text.
Your trust matters to us, and we truly regret that we didn’t meet your expectations this time. Thank you for bringing this to our attention.
Sincerely,
PDFSimpli
The technology is fab but I thought I was only signing up to 14 days worth of conversations and have since been auto billed twice since then.
Hi,
Thank you for your message — we’re truly sorry for any confusion or frustration this situation may have caused.
We’re happy to hear you found the technology helpful, but we completely understand how unexpected charges can be upsetting. Please know that PDFSimpli operates exclusively through subscription-based plans, and the terms and conditions, including the auto-renewal policy, are clearly outlined and agreed to at the time of sign-up. Additionally, an email confirmation is sent after your initial payment, which includes the details of the subscription and auto-renewal.
That said, we never want anyone to feel trapped or misled. Please contact us at support@pdfsimpli.com or call 1-844-898-1076 — we’d love the opportunity to look into your account and help make this right.
We truly value your feedback, and your experience matters to us.
Warm regards,
PDFSimpli
Absolutely Awful! I am still awaiting a response to my email requesting my money be refunded!
Hello,
Thank you for your review, and we’re truly sorry to hear about your frustration. After a thorough review, we located an account associated with the same email address used to leave this feedback. This account began a 14-day trial period on July 3,2025. As outlined in our terms of service, our trial subscriptions are set to auto-renew unless canceled before the trial ends.
During this time, the account was actively used to convert images of paystubs (in. Jpg format) into PDF documents. The subscription was later canceled via PayPal on July 24,2025.
We understand how concerning unexpected charges can be, and we appreciate your patience while awaiting a response. If you have not received our reply, please check your spam or junk folder, or reach out again to ensure we can assist you as quickly as possible.
For further support, you can contact us directly at support@worksimpli.com or call us at 1-844-898-1076. We’re here to help resolve any remaining concerns.
Best regards,
PDFSimpli
No se porque empezaron a cobrarme este producto, que yo no lo queria, me di cuenta que estaba ya como cargo mensual y pude cancelar, me cobraron 3 meses que no necesite, es una tristeza que esta plataformas, si no pones atención te hacen los cargos sin autorización
Hola,
Lamentamos sinceramente su experiencia y entendemos completamente su preocupación. Queremos aclarar que PDFSimpli funciona bajo un modelo de suscripción, el cual requiere autorización directa del usuario para comenzar. Según nuestros registros, su cuenta fue activada el 15 de mayo de 2025, y en ese momento se le envió un recibo de pago por correo electrónico confirmando la suscripción.
En caso de que el sistema no haya funcionado como esperaba, siempre recomendamos contactarnos de inmediato para que podamos orientarle o cancelar la cuenta a tiempo. Nos esforzamos por brindar transparencia y control total sobre las suscripciones, y estamos aquí para ayudar a nuestros usuarios en cualquier momento.
Si desea más información o necesita asistencia adicional, no dude en escribirnos a support@worksimpli.com o llamarnos al 1-844-898-1076. Estamos a su disposición para resolver cualquier inconveniente.
Atentamente,
PDFSimpli
Can not cancel no phone number its like playing hide and seek
Hello,
We're truly sorry to hear about your experience — that’s definitely not how we want our users to feel.
Please know that PDFSimpli does not process any unauthorized charges. When signing up, users agree to a 14-day trial that auto-renews unless canceled. We understand how frustrating it can be if that wasn’t clear at the time.
To assist you promptly, you can cancel anytime and reach out to our team directly. Here's how to get in touch:
📧 Email: support@pdfsimpli.com
📞 Phone: 1-844-898-1076 (Monday to Friday)
We’re here to help and make this right for you. Thank you for bringing it to our attention.
Best regards,
PDFsimpli
Alex was very courteous and was able to answer my inquiry concerning my account with PDFSimpli, confirming that my subscription was for $3.95 monthly and I will not be charged $49.95 monthly. Thank you Alex for your expertise and for quickly resolving my concerns.
Hello,
Thank you so much for your kind words!
We're thrilled to hear that Alex was able to assist you promptly and put your mind at ease regarding your subscription. Providing clear information and excellent support is what we strive for, and it's wonderful to know that Alex delivered just that.
If you ever need anything else, please don't hesitate to reach out. We're always here to help!
Warm regards,
The PDFSimpli Team
I signed up for a temporary service for one euro, and surprisingly, after a few weeks, I received a €49.95 charge on my card, without knowing what it was for.
I requested a refund by email, and after 72 hours, I still haven't received a response.
Shameful!
Hello,
Thank you for your feedback, and we’re truly sorry for any frustration this situation has caused.
Please note that our service begins with a trial subscription (e.g., €1), which automatically renews at the full subscription rate of €49.95 unless cancelled before the trial period ends. Based on our records, we did not receive a cancellation through our system, but we can confirm that a cancellation was later submitted via PayPal. That cancellation stops any future billing.
If you have not yet received a response to your refund request, please reach out again to ensure it was received. You can contact us directly at support@worksimpli.io or call us at 1-844-898-1076. We’re here to assist and resolve this as quickly as possible.
Best regards,
PDFSimpli
Cancelled subscription when I realized I had subscribed. Was charged again by PayPal.
Hello,
Thank you for your feedback. We’re sorry to hear about your experience. Based on our records, we did not receive a cancellation directly through our system. However, we did receive a cancellation through PayPal. The charge was processed on July 21 at 2:01 PM AST, and the cancellation request via PayPal was received later that same day at 3:58 PM AST.
Please note that while the cancellation through PayPal stops future billing, it does not retroactively void a completed payment. If you need further assistance or would like us to look into a possible refund, please don’t hesitate to contact us at support@worksimpli.io or by phone at 1-844-898-1076. We're here to help.
Best regards,
PDFSimpli
Ich bin sehr enttäuscht habe es für 7 Tage Aboniert und die versuchen immer wieder ein jahresabo abzubuchen das ist eine Frechheit und Betrug
Hallo,
Vielen Dank für Ihr Feedback. Wir möchten klarstellen, dass PDFSimpli keine 7-tägige Testphase anbietet - unser Testzeitraum beträgt 14 Tage, und alle Details des Plans, einschließlich der Verlängerungsbedingungen, werden zum Zeitpunkt der Anmeldung und in der Bestätigungs-E-Mail, die an jeden Kunden gesendet wird, klar dargelegt.
Wir setzen niemanden ohne sein Wissen oder seine Zustimmung auf ein Jahresabonnement um. Alle Gebühren werden vom Nutzer während der Registrierung und der Kaufabwicklung genehmigt.
Wenn Sie glauben, dass ein Abrechnungsfehler vorliegt, oder wenn Sie Hilfe bei der Verwaltung Ihres Abonnements benötigen, wenden Sie sich bitte an unser Support-Team unter support@worksimpli.io oder per Telefon - wir sind rund um die Uhr für Sie da und helfen Ihnen gerne.
Mit freundlichen Grüßen,
PDF Simpli
You should be legislated out of existence. Maybe a class action might work. It's just a scam marketing funnel dressed up as a business.
Hello,
We take accusations like this very seriously and strongly reject your characterization of our service. PDFSimpli is a legitimate, fully transparent business used by millions of customers worldwide.
Our website clearly states that while certain tools may be accessed for free, downloading, saving, or additional premium features require a paid subscription. This is disclosed before any payment is made and again in the confirmation email after sign-up. Nothing is hidden or deceptive—we encourage all users to read the terms provided.
It's disappointing to see such inflammatory and unfounded language being used in a public forum without first contacting our support team. If you have concerns about your account or billing, we’re available 24/7 via support@worksimpli.io or by phone. We are more than willing to help resolve any legitimate issues, but spreading false claims helps no one.
Best regards,
PDF Simpli
I have been trying to cancel my subscription since the moment I signed up! Please stop charging my account $49.95!
Hello,
Thank you for your feedback. We’re sorry to hear about your experience and want to clarify that all subscriptions can be canceled at any time through the account settings. We also offer 24/7 support via email, phone, and live chat to assist with cancellation requests.
According to our records, we have not received any prior cancellation request from your account. If you need assistance, please contact us directly at support@worksimpli.io with your account information, and we’ll be happy to help you cancel and review your billing history.
We take these concerns seriously and are here to make sure this is resolved properly.
Best regards,
PDF Simpli
The title says it all. Tiny upfront fee that you think is great to convert a PDF then the undisclosed $49.95 a month hits and you get to spend hours on the phone trying to cancel it, file credit card disputes, and get refunds. Don't get fooled like I did.
Hi,
We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial is voluntary, and charges are not imposed arbitrarily.
PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided. We hope this can be of assistance.
Email: support@worksimpli.io
Sincerely,
PDFSimpli
Subscription canceled and debited from my PayPal account, no response to emails, unacceptable! Scam!
Hello,
Thanks so much for sharing your experience with us. We are sorry for the inconvenience. Please contact our Support Team via email at support@worksimpli.io. They can help you with any inquiries you may have about our website or any issue in general or you can call customer service at 1-844-898-1076 anytime.
Best regards,
PDF Simpli
I want my money back, because I only used it once. Call me at *******043
Hello,
Thank you for reaching out and sharing your concerns. We understand your frustration. Please note that our service operates on a subscription basis, which is not based on the number of times the platform is used. When you sign up, you begin with a 14-day trial that automatically renews into a full subscription unless canceled within the trial period, as outlined during registration.
If you believe you were charged in error or would like assistance with a refund request, please contact our support team at support@worksimpli.io or call us at 1-844-898-1076. We're here to help resolve this as quickly as possible.
Best regards,
PDFSimpli
The app didnt work.
I joined for one usage only and paid 0.95p
You stole £49.99 out of my bank account
Hi,
We’re very sorry to hear this, and we completely understand how upsetting this situation is. Please know that it’s never our goal to make anyone feel misled or taken advantage of.
When you signed up for the £1.95 trial, it included a 14-day trial period that, unless cancelled, automatically renews into a full subscription at £49.99 — this is clearly outlined during the sign-up process and also sent in a confirmation email with all the terms (We took the liberty of forwarding that email so you can review it). That said, we know how easy it is to miss these details, especially when you're just trying to complete a quick task.
If the app didn’t work for you or you didn’t intend to continue, we want to help. We offer a 30-day money-back guarantee for unexpected charges, and we’d be happy to review your case further.
Please contact us at support@pdfsimpli.com or call us at 1-844-898-1076 — we’re available 24/7 and will do our best to resolve this fairly.
Thank you for sharing your experience — we truly want to make things right.
Sincerely,
The PDFSimpli Team
I went to your website looking for a way to convert a pdf doc to a word doc.
Apparently, I signed up for a business account without knowing I did.
I was charged $49.95 on my credit card.
When I requested a refund I was told it was past 30 days and I could not get a refund.
I explained I didn't sign up for the business plan, actually didn't know I even signed for any plan.
No confirmation was ever given that i purchased your product. Terrible business practice!
Hi,
We’re truly sorry to hear about your experience, and we understand how upsetting and frustrating this must feel. Please know that it’s never our intention to mislead or leave our customers feeling taken advantage of.
Our subscription process includes clear information during sign-up, and a confirmation email is sent immediately after registration, outlining the trial terms and renewal details — including the $49.95 charge for the business plan. That said, we understand how easy it can be to miss those details, especially when you’re just trying to complete a simple task like converting a PDF.
Regarding the refund, we do offer a 30-day money-back guarantee for unexpected charges, and we’re genuinely sorry if your request fell just outside that window. Even so, we’d still like to see if there’s anything we can do to make this right.
Please reach out to us at support@pdfsimpli.com or call us at 1-844-898-1076, and reference your account details. Our team is here 24/7, and we truly want to help resolve this in the fairest way possible.
Thank you for bringing this to our attention — your feedback matters, and we’ll use it to keep improving.
Sincerely,
PDFSimpli
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
We’re sorry to hear you feel this way. Our subscription process is transparent, and users actively sign up for the trial themselves. We do not “wait” to charge anyone—billing occurs automatically at the end of the 14-day trial if the subscription is not cancelled beforehand, as stated during sign-up and in our terms. If you need help reviewing your account or future billing, please contact us at support@pdfsimpli.com so we can assist you directly.
Best regards,
The PDFSimpli Team