PDFSimpli

Hello,

Thanks so much for sharing your experience with us and for three star rating. We are sorry for the inconvenience. Please contact our Support Team via email at support@worksimpli.io. They can help you with any inquiries you may have about our website or any issue in general or you can call customer service at 1-844-898-1076 between 9:30AM-6:30PM AST, Monday-Friday.

Best regards,

PDF Simpli

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $49.95.

We have different plans depending on your needs, prices from $3.95 up to $12.95 for a single user subscription, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io if interested in keeping the service at a lower price.

Regards,

PDFSimpli

Hello,

Thank you for sharing your feedback with us. We are so sorry for the misunderstanding. All of our services are on a subscription basis. You can try our "Delayed" option and wait 24 hours for one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

Hello,

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. While we do offer limited free features, full access to editing and downloading documents requires a subscription, which is clearly detailed during the plan selection and payment process. We also provide this information in our Terms & Conditions and payment confirmation email.

We understand that ease of use and features are important, and we truly value your input as we continue to improve our platform. If there’s anything specific we can do to assist you or address any remaining concerns, please don’t hesitate to reach out to us.

You can contact us at support@worksimpli. Io or call us at 1-844-898-1076. We’re here to help.

Best regards,
PDFSimpli

Hello,

Thank you for reaching out and expressing your concern regarding our fees. We appreciate your feedback, and we understand that cost considerations are essential for our users. We continuously evaluate our pricing structure to ensure it remains fair and competitive. While we may not be able to make immediate changes, we would like to gather more information about your specific needs and usage patterns. Understanding your requirements better will help us explore potential solutions. Please reach out to us by phone at 1-844-898-1076 or by email at support@worksimpli.io. We can discuss your options.

Best regards,

PDFSimpli

Hello,

We’re sorry to hear about your experience. However, we want to clarify that PDFSimpli does not have an app, so it’s possible there may be some confusion with another company.

If you signed up for our service and were charged after the trial, it means the subscription was not canceled before the renewal date. We always send a confirmation email upon sign-up, which includes details on how to manage your subscription.

We’d be happy to review your account and assist you further. Please contact our support team at support@pdfsimpli.com or call us at 1-844-898-1076, and we’ll do our best to resolve this for you.

Best regards,

PDF Simpli

Hello,

Thanks so much for sharing your experience with us. We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Please contact our Support Team via email at support@worksimpli.io. They can help you with any inquiries you may have about our website or any issue in general or you can call customer service at 1-844-898-1076 between 9:30AM-6:30PM AST, Monday-Friday.

Best regards,

PDF Simpli

Hi,

Hope you are doing well. Registering to our website is completely free and so is editing and converting. If you would like to download or print the converted document, then an active subscription is needed. You can use our 14 days trial for $1.95 or $1.45 to download the document and if you are not satisfied with us then you can cancel it any time before 14 days and you’ll only pay once.

We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial is voluntary, and charges are not imposed arbitrarily.

PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided.

With count with multiple convenient options for cancellation, including via phone, chat, email, and directly through your account's profile settings. With these accessible methods, canceling your subscription is straightforward.

Contact Us | Phone: 1-844-898-1076 | Chat - Website | Email: support@pdfsimpli.com | Tech Email: techsupport@worksimpli.io | 24/7

Thank you,

PDF Simpli

Hola,

Lamentamos cualquier inconveniente que hayas experimentado. Queremos aclarar que la información sobre la suscripción y los cargos recurrentes se detalla en varios puntos antes de que se procese el pago. Esto incluye la sección de detalles del plan al seleccionar la opción de prueba, los Términos y Condiciones que deben aceptarse antes de ingresar los datos de pago, y finalmente, en el correo electrónico de confirmación con el Recibo de Pago.

Si ya solicitaste la cancelación y tienes dudas sobre los cargos, por favor, comunícate con nuestro equipo de soporte a través de support@worksimpli. Io o llamando al 1-844-898-1076. Con gusto revisaremos tu caso y te ayudaremos a resolver cualquier inquietud.

Atentamente,
PDFSimpli

Hello,

Thank you for sharing your concerns. We understand that you are very disappointed and wish to clarify that our system is user-based, meaning we can only process payments when an account is created by the user. In your case, our records indicate that your payment was processed via PayPal, and we do not have direct access to any bank details.

If you believe there has been an error or if you need further assistance regarding your account, please reach out to our support team at support@worksimpli.io or call us at 1-844-898-1076. We are committed to addressing your concerns promptly.

Best regards,
PDFSimpli

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $49.95. All of this information gets sent to you on the same day of sign up via email!

We have different plans depending on your needs, prices from $3.95 up to $12.95 for a single user subscription, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.com if interested in keeping the service at a lower price.

Regards,

PDFSimpli

Hello,

Thank you for sharing your feedback with us. Here at PDF Simpli we offer many forms, templates and an editor with tools where you can get the documents that you need. If you purchased the security card replacement application form that we offer, it is available for you to download after filling it out. We do not send it to the S.S offices, you would have to send it yourself so that you can receive your card.

We are sorry for the inconvenience and any confusion you may have about our services. PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided. We hope this can be of assistance.

Please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io if you have any other concerns or questions.

Best regards,

PDF Simpli

Hola,

Esperamos que estés bien. Nuestro sitio web es un servicio de suscripción. Si deseas descargar o imprimir un documento convertido, necesitas una suscripción activa. Puedes usar nuestra prueba de acceso de 14 días por $1.95 o $1.45 para descargar el documento. Si no estás satisfecho, puedes cancelarla en cualquier momento antes de los 14 días y solo pagarás una vez.

Ofrecemos un período de prueba sin riesgos durante el cual se reembolsarán todos los cargos dentro de los 30 días posteriores a la fecha de la transacción inicial si se pasa por alto la cancelación. Si no se realiza la cancelación, la facturación continuará según los términos acordados, que deben aceptarse antes de comenzar la prueba. La participación en la prueba es voluntaria y los cargos no se imponen arbitrariamente. Para obtener un reembolso, puedes llamarnos, enviarnos un correo electrónico o chatear con nosotros.

PDF Simpli funciona con un sistema basado en el usuario, en el que cada usuario debe elegir el plan de prueba. Se explica que la cuenta tiene una duración de 14 días y se renovará automáticamente si no se cancela dentro del período de prueba. Además, cada cliente recibe estos datos por correo electrónico una vez creada la cuenta. Para activar su cuenta, debe aceptar los términos y condiciones, donde se proporcionan nuevamente los detalles de la renovación automática.

Atentamente,

PDF Simpli

Hello,

Thank you for your feedback. We're sorry to hear about your experience. Please note that we operate on a subscription model, which is clearly outlined in our terms when signing up for the 14-day trial. If the subscription isn't canceled before the trial ends, it automatically renews. We also offer a 30-day money-back guarantee for customers who may have been charged unexpectedly.

We encourage you to contact our support team at support@pdfsimpli.com, and we'll be happy to assist you with any issues, including a refund if applicable. Thank you for giving us the opportunity to resolve this matter.

Regards,

PDFSimpli

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different plans depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,
PDFSimpli