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📑 Meet PDFAid, your easy-to-use, all-in-one PDF solution
From basic edits and annotations to adding e-signatures or watermarks, convert files between PDF and popular formats (Word, Excel, JPG, and more) effortlessly, and reduce large PDFs to shareable sizes without losing quality📚
We’re all about helping you get the job done quickly while keeping your documents secure 🔒
☑️ Just open PDFAid and get it.
Need help? Our support team is available 24/7 and happy to assist.
Feel free to reach out at +1 (888) 857-5569 or support@pdfaid.com – we’re here for you whenever you need us 📧🤝
PDFAid has a rating of 3.8 stars from 558 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFAid most frequently mention editing pdfs, large files and different formats. PDFAid ranks 10th among Software sites.
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The editing tools worked smoothly, which made me think it was legitimate. But when I hit "Save," everything was locked. Forced to register, and the moment I did, my credit card got charged. This tactic is deceptive and unethical. No one should be tricked into paying like this.
Nothing on the website clearly mentions that you'll be charged before saving your document. I thought it was a one-time login. Instead, they charged me and signed me up for a subscription I didn't agree to. This isn't just poor design — it's a calculated scheme to mislead people.
Hello Mia!
Thank you for sharing your feedback. We understand how frustrating this situation can be and we genuinely want to address your concerns. Please be assured that our system clearly outlines subscription details before any payments are made. However, it seems there may have been some misunderstanding in the process.
For any billing inquiries, we encourage you to reach out directly to billing@pdfaid.com or +44 808 501-2541, where our team will assist you in resolving this issue. We aim to provide the best possible support, and we will do our best to ensure this matter is handled efficiently.
If you have any further questions or need assistance with anything else, please don’t hesitate to contact support@pdfaid.com.
Best,
David, PDFAid Billing support
billing@pdfaid.com or +44 808 501-2541
Dishonest and sneaky. They let you do everything for free, then charge to download. But the worst part is the automatic subscription—no emails, no invoices, just monthly charges.
Hello, Olivia
We appreciate you taking the time to share your experience. Our intention is always to be upfront about how our service works, including any subscription terms. We understand how these charges may come as a surprise, and we’re here to help clarify or resolve any concerns you may have. Please feel free to contact us directly so our team can assist you further.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
Looks like a helpful tool until you realize you've been trapped into paying monthly. The site gives zero notice of a subscription. I had to cancel through my bank. Ridiculous.
Hello, Liam
Thanks for sharing your thoughts. We understand how frustrating unexpected charges can be. Our goal is to provide clear information during the sign-up process, and we’re here to clarify anything that may have caused confusion. If you still have any questions or would like help reviewing your account, please don’t hesitate to get in touch with us directly.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
Used pdfaid to merge a file—seemed simple. Then they charged me a few bucks… followed by a $29.95 recurring charge every month. Scammy, unethical, and possibly illegal.
Hello, Ethan
We appreciate you bringing this to our attention. Our goal is to provide a smooth and transparent experience, and we’re here to support you with any concerns or questions about your account. Please feel free to reach out to us directly—our team is ready to help clarify and assist in any way we can.
Best,
James, PDFAid Support
billing@pdfaid.com or +44 (808) 501-2541
Awful experience. They say it's free, then charge for download. But the real kicker is the recurring charges they hide. Never saw anything about a subscription. No replies to support requests.
Hello, Riley
Thank you for taking the time to share your experience. We aim to provide clear information about how our service works, including any related charges, and we’re continuously working to make these details more visible throughout the process.
If you’d like help reviewing your subscription or have any questions, our support team is here for you.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
This site is cleverly designed to appear free until it's far too late. I uploaded a Word document, edited everything I needed, and only then was I asked to register. Once I did, I realized they had already processed a charge. There was no turning back, and customer support is nonexistent.
Hello, Chloe
Thank you for your feedback. We understand how disappointing it can be to encounter unexpected charges, especially when you've already invested time into using the service. While paid access is required for certain features, we aim to communicate this clearly during the process.
If anything remains unclear or you’d like to review your account activity, our support team will be glad to assist.
Best,
James, PDFAid Support
billing@pdfaid.com or +44 (808) 501-2541
The site appears helpful at first with all its editing options. However, once you finish your document, you're greeted with a login wall followed by a payment request. There's no preview of costs or clear messaging. I wouldn't recommend PDFAID to anyone based on how hidden the charges are.
Hello, Emma
Thank you for taking the time to share your thoughts. Our service is designed to offer both free and premium features, and we aim to ensure users can access the tools they need with clarity and ease. We understand how unexpected charges can cause frustration, especially when you're focused on getting work done quickly.
If you have any questions or need help navigating the available options, please feel free to contact our support team—we're here to help.
Best,
James, PDFAid Support
billing@pdfaid.com or +44 (808) 501-2541
It let me rotate pages and add a watermark without any issues. But the moment I tried to download the finished file, I was forced to log in. After that, they charged my card. There was no confirmation screen or opt-in for a subscription. Just an instant deduction from my account.
flies editor
Hello, Daniel
Thank you for sharing your experience. We understand your concern and want to clarify that our service includes subscription details during the sign-up flow, though we recognize that the timing and visibility of this information can sometimes be missed. Your input is very important to us as we work to improve clarity for all users.
If you need help reviewing your account or have any unresolved concerns, please don’t hesitate to contact our support team—we’re here to help.
Best,
James, PDFAid Support
billing@pdfaid.com or +44 (808) 501-2541
After spending nearly half an hour editing a multi-page PDF, I was completely blocked from downloading it unless I signed in through Google. Once I did, they charged me instantly. No upfront warning, no pricing details beforehand. It felt like a deliberate trap designed to take advantage of users.
Hello, Sofia
We appreciate your feedback and understand how frustrating this experience must have felt. While our service does require account creation to access downloads, we strive to make pricing and subscription information visible during the process. That said, we’re always working to improve how clearly this is communicated.
If you’d like help reviewing your account or discussing what happened, our support team would be glad to assist.
Best,
David, PDFAid Billing Support
billing@pdfaid.com or +1 888 857-5569
This website is a scam. Pdfaid.com offered me PDF editing tools for free but then forced me to pay to download the final file. I agreed to a one-time payment, but they started charging my card monthly. There's no way to cancel, and support completely ignores you. Avoid this shady service at all costs.
Hello Owen,
Thank you for your feedback and for sharing your experience. We completely understand how frustrating this situation must have been for you. Please note that we offer both free and paid options, and the details about payment appear before subscribing. We always aim to provide clear information so users can choose what suits them best.
If you have questions or would like to discuss your experience further please contact us directly at billing@pdfaid.com or +1 888 857-5569, we’re here to help.
Best,
James, PDFAid Billing Support
billing@pdfaid.com or +1 888 857-5569
Pdfaid.com charged me $0.99 to download a file. That seemed fair until I realized they enrolled me in a $39 monthly subscription. I never saw any notice of this and didn't receive any emails confirming the charges. I contacted support, but they never replied. This site is misleading and unethical.
Hello Hannah,
Thank you for sharing your feedback. We understand how frustrating this situation can be and we genuinely want to address your concerns. Please be assured that our system clearly outlines subscription details before any payments are made. However, it seems there may have been some misunderstanding in the process.
For any billing inquiries, we encourage you to reach out directly to billing@pdfaid.com, where our team will assist you in resolving this issue. We aim to provide the best possible support, and we will do our best to ensure this matter is handled efficiently.
If you have any further questions or need assistance with anything else, please don’t hesitate to contact billing@pdfaid.com or +1 888 857-5569.
Best,
David, PDFAid Billing Support
billing@pdfaid.com or +1 888 857-5569
I used pdfaid.com once and paid $1.99 to download a converted file. A week later, I found a $39 charge from them on my statement. I never agreed to any subscription, and they offer no way to cancel. Their support is non-existent, and I had to file a chargeback. This site is a fraud. Don't fall for it.
Hello Matthew,
Thank you for sharing your feedback. We understand your frustration with the unexpected charge. We strive to be transparent about our pricing and subscription terms. If you have any concerns regarding the charge or need assistance, please contact our billing team. They will be happy to help resolve any issues and ensure your concerns are addressed.
Best regards,
David, PDFAid Customer Support
billing@pdfaid.com or +1 888 857 5569
Pdfaid.com looked like a free PDF editor, but after uploading and editing my file, they demanded a payment to download. I paid, only to find out later they signed me up for a recurring monthly charge. There was no warning, no confirmation email, and no way to cancel on the site. Total scam. Stay away!
Hello Lily,
Thank you for sharing your feedback. We understand your frustration with the unexpected charges. We aim to be fully transparent about our pricing and subscription terms. If you’ve encountered any issues or need assistance with managing your subscription, please contact our support team. They will be happy to review your case and help resolve any concerns you may have.
Best regards,
David, PDFAid Customer Support
billing@pdfaid.com or +1 888 857 5569
They tricked me into paying, then auto-billed me every month. No email confirmation, no support help.
Hello Jackson,
Thank you for sharing your experience. We understand your frustration regarding the charges. We strive to be fully transparent with all pricing and subscription details, and we are sorry to hear that you didn’t receive the support you expected. If you have any questions or need assistance with your account, please feel free to contact our support team. They will be happy to assist you and help resolve any concerns you may have.
Best regards,
David, PDFAid Customer Support
billing@pdfaid.com or +1 888 857 5569
This site is a total ripoff. They lure you in with free PDF tools, but then block file downloads unless you pay. After that, they silently charge your card monthly. No mention of a subscription anywhere. I tried contacting support several times, but they completely ignored me. Stay away from pdfaid.com!
Hello, Madison.
We’re sorry for any inconvenience this has caused. Our billing team is available to assist you with your concern and process a refund if applicable. Please contact them at +1 888 857 5569 or via email at billing@pdfaid.com with your account details.
We appreciate your patience and look forward to resolving this for you.
Best regards,
James, PDFAid Customer Support
billing@pdfaid.com or +1 888 857 5569
PDFaid is efficient even when working with large files, where other services tend to freeze or slow down. It operates smoothly, making it a reliable tool for handling hefty documents.
Hello, Elizabeth!
Thank you for your thoughtful feedback! We’re pleased to hear that our service continues to perform well for you, even with larger files. Reliability and smooth performance are exactly what we aim to deliver.
Best regards,
Sophia, PDFAid Support
support@pdfaid.com or +1 888 857-5569
The ability to create PDFs from scans is a convenient way to preserve important paper documents digitally. Once saved, these PDFs can be easily shared or stored as needed.
Hello, Bee!
Thank you for your thoughtful feedback! It’s wonderful to know that converting paper documents into digital PDFs has made things more convenient for you. We're always here to make document handling easier.
Best regards,
Sophia, PDFAid Support
support@pdfaid.com or +1 888 857-5569
The integration with cloud storage platforms like Google Drive and Dropbox was a real time-saver. It allowed me to quickly upload and edit files directly from the cloud without having to download them to my computer first.
Hello, Matilda!
Thank you for sharing your experience! We’re happy to hear that the cloud integration made your workflow smoother. Making file access and editing fast and seamless is one of our top priorities.
If you ever need help or have further suggestions, feel free to get in touch!
Best,
James, PDFAid Support
support@pdfaid.com or +44 808 501-2541
The feature for adding watermarks to documents was extremely helpful for tagging commercial proposals quickly. Setting it up was hassle-free and efficient.
Hello Bryanna,
Thank you for your kind feedback! We're happy to hear that the watermark feature helped streamline your workflow for commercial proposals. It's great to know it worked efficiently and met your expectations.
If you ever have more questions or need assistance with any other tools, feel free to reach out to us.
Best,
David, PDFAid Support
support@pdfaid.com or +1 888 857-5569
Hello Noah!
Thank you for sharing your feedback—we genuinely appreciate you taking the time to write to us.
We completely understand how frustrating this situation must have been for you. Please note that we offer both free and paid options, and the details about payment appear before subscribing. We always aim to provide clear information so users can choose what suits them best.
If you have questions or would like to discuss your experience further please contact us directly at billing@pdfaid.com or +1 888 857-5569, we’re here to help.
Best,
James, PDFAid Billing Support
billing@pdfaid.com or +1 888 857-5569