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From the business
📑 Meet PDFAid, your easy-to-use, all-in-one PDF solution
From basic edits and annotations to adding e-signatures or watermarks, convert files between PDF and popular formats (Word, Excel, JPG, and more) effortlessly, and reduce large PDFs to shareable sizes without losing quality📚
We’re all about helping you get the job done quickly while keeping your documents secure 🔒
☑️ Just open PDFAid and get it.
Need help? Our support team is available 24/7 and happy to assist.
Feel free to reach out at +1 (888) 857-5569 or support@pdfaid.com – we’re here for you whenever you need us 📧🤝
PDFAid Reviews Summary
PDFAid has a rating of 3.8 stars from 558 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFAid most frequently mention editing pdfs, large files and different formats. PDFAid ranks 10th among Software sites.
We monitor reviews for authenticity
Some features did not work the way they were described, which was frustrating. I wish it was clearer.
The app logged me out a few times while I was using it, which interrupted my work. I expected a better overall experience and more reliable features.
Hello Willa,
Thank you for bringing this to our attention. We understand the importance of reliability, and it’s disappointing when issues like being logged out affect your experience. We are continuously working to improve the stability of our service. If you continue to face this issue, please don't hesitate to contact us, and we will help resolve it.
We are committed to ensuring a smooth experience for all our users.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
My refund was approved, but it took longer than I thought for the money to show up. Totally ripoff. Avoid!
Hello Curtis,
Thank you for sharing your feedback. We understand how frustrating delays can be, especially when you’re expecting a quick resolution. PDFAid works to ensure that all requests are processed as efficiently as possible, but sometimes external factors may cause delays.
If you have any further concerns or need assistance, please feel free to reach out to our billing team at billing@pdfaid.com or +1 888 857 5569. We are here to help resolve any issues you may have.
Best regards,
James, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
I tried to update my payment details, but the process was more complicated than I expected. Scam service!
Hello Nina,
Thank you for your feedback. We understand how important it is to have an easy and seamless experience when updating payment details. If you’ve encountered any difficulties, please reach out to us directly. Our team is available to guide you through the process and resolve any issues you may face.
We are here to help ensure that your experience with PDFAid is as smooth as possible.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
I reached out to customer service and only got a reply after a few days, which was inconvenient. Avoid!
Hello Rudy,
Thank you for bringing this matter to our attention. We understand how inconvenient it can be to wait for a response, and we are committed to improving the speed of our customer support. If you have any additional concerns or need assistance, please reach out again, and we will prioritize your request.
We value your feedback and are here to help ensure a better experience moving forward.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
pdfaid.com lured me in with free tools. I paid once to get my file. A week later, I saw multiple charges. I never signed up for a subscription. No support replies. Feels like theft.
Hello Zlata,
Thank you for sharing your feedback. We understand how important it is to feel secure when using any online service. Subscription terms are shown before confirming payment, but we’d be glad to look into any unexpected charges. Please contact us directly so we can assist you further and help resolve this situation.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
Terrible experience. Pdfaid tricked me into paying to download, then added a recurring charge I didn't authorize. Emailed them three times—no response. Don't fall for this trap.
Hello Arina,
We appreciate you taking the time to share your experience. We aim to provide clear information before any payments are made, and subscription terms are displayed prior to confirmation. If you haven’t received a reply yet, please don’t hesitate to reach out to us again — our team is here to help and will make sure your concerns are properly addressed.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
I need to have done more research before utilizing PDFAID. After all the effort, they demand money and trick you into a membership, which made the experience terrible.
Hello Donald,
Thank you for sharing your experience with us. We understand that it is important for all users to be fully informed about pricing and subscription terms before proceeding with any services. PDFAid aims to provide clear and transparent information at every step, and we regret that you felt misled during the process.
If you encountered any issues with the service or have any questions about the subscription process, please feel free to reach out. Our support team is here to assist and provide further clarification to ensure that your experience with PDFAid is as smooth as possible.
Best regards,
James, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
Caught me off guard. There was never any explicit notice that my card will be charged more than the one-time cost.
Hello Maryann,
Thank you for sharing your feedback. We understand how frustrating it can be when charges appear unexpectedly. PDFAid strives to provide complete transparency with all pricing and subscription details during the registration process. If you feel there has been any misunderstanding, we are here to assist and help resolve any issues you may have encountered.
Feel free to contact us for further support.
Best regards,
James, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
PDFAID's business model relies on people completing their edits before they know a fee is required. That's exactly what happened to me. I had no idea I'd be charged for saving until I was already logged in. Based on my experience and other reviews, it's best to avoid this platform entirely.
Hello Liam,
Thank you for bringing this matter to our attention. We aim to provide full transparency regarding pricing and subscriptions. If there was any confusion or if you encountered unexpected charges, please feel free to reach out. We are committed to helping clarify the situation and ensuring that your experience is as smooth as possible.
We appreciate your feedback and are here to support you.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
One of the worst things about this site is the lack of any confirmation screen before billing. You think you're clicking to save your file, but instead, they charge your card. You don't even receive an email confirmation. This should not be allowed on any digital service.
Hello Marianna,
Thank you for sharing your feedback. We understand how important it is to have full transparency throughout the process, especially regarding billing. PDFAid ensures that all pricing and subscription details are displayed during registration to inform users ahead of time. We regret any confusion or inconvenience you experienced.
If you have any concerns regarding your charges or subscription, please don’t hesitate to contact us. We are here to help and ensure that your experience is as clear and smooth as possible.
Best regards,
James, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
Used pdfaid.com to edit a PDF, then it demanded a payment just to download. I was never warned upfront. Later I found they secretly charged me monthly. Support? Completely unresponsive.
Hello Yuliya,
Thank you for sharing your experience. We want to clarify that all pricing details, including subscription terms, are clearly displayed during the registration process. PDFAid strives to provide full transparency regarding charges, and we regret any confusion you may have encountered.
If you have any concerns about your subscription or charges, please feel free to contact us. We are here to assist you and resolve any issues promptly.
Best regards,
James, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
I thought I paid just once to export my file on pdfaid.com. But the real shock was the $39.50 recurring charge I never agreed to. Complete deception.
Hello Victoria,
Thank you for bringing this to our attention. We understand your frustration regarding unexpected charges. We strive to be transparent about our subscription process, and all relevant details are provided during the registration process. If you have any concerns or need assistance with your subscription, we are here to help resolve any issues.
Your feedback is important to us, and we are committed to ensuring a clear and positive experience for all users.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
Everything seemed free, but I should've known better. Once I was done, it asked me to register, and when I did, the billing started. There was no way to review the payment terms before being charged.
Hello Leah,
Thank you for bringing this to our attention. PDFAid is dedicated to providing clear information about our subscription terms, and we understand how important it is to know what to expect. If there was any misunderstanding or if you need assistance with your account, please feel free to contact us. We are here to help resolve any concerns.
Your feedback helps us improve, and we are committed to ensuring a positive experience for all users.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
I encountered a pop-up requesting Google sign-in after editing a document. I thought it was to access storage. Instead, it processed a charge linked to my email account. I never agreed to this. The site design makes you think everything is safe until it's already too late.
Hello Zoe,
Thank you for bringing this to our attention. We want to clarify that PDFAid aims to provide clarity and transparency with all services. If there was any confusion regarding charges or the sign-in process, we are here to assist you in resolving any issues. Please feel free to reach out, and we will make sure everything is addressed promptly.
We value your feedback and are dedicated to ensuring a positive experience for you.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
This is not how online tools should work. The fact that they require registration and payment only after you finish your work is manipulative.
Hello Olivia,
Thank you for sharing your feedback. At PDFAid, we aim to ensure all users have a clear understanding of the services offered. Subscription details and pricing are clearly communicated during the registration process to avoid any confusion. If you experienced any issues or unexpected steps, please feel free to reach out to us. We are committed to addressing any concerns and providing a smoother experience moving forward.
Best regards,
James, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
PDFAID presents itself as a free solution, but everything beyond basic previewing is behind a paywall. Worse still, they enroll you in a subscription during the payment process, and they never mention it clearly. PDFAID reviews warned me, and I should have listened to them.
Hello Elias,
Thank you for sharing your experience. We understand your frustration regarding the subscription process. PDFAid offers clear information about subscription terms during the registration process, and we strive to ensure that all pricing details are available upfront.
If you have any concerns or need assistance with your subscription, please don’t hesitate to contact us. We are here to help resolve any issues and ensure your experience with our service is as smooth as possible.
Best regards,
James, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
My experience with pdfaid.com was frustrating: hidden subscription terms, recurring charges, and no clear cancellation process. I felt deceived and powerless when charges kept appearing.
Hello Verochka,
Thank you for sharing your feedback. We understand how frustrating it can be when unexpected charges occur. PDFAid aims to provide clear and transparent information about all subscription terms, and we are committed to ensuring that users are fully informed throughout the process.
If you have concerns about your subscription or need assistance with your account, please reach out to us. We are here to help resolve any issues and provide a positive experience moving forward.
Best regards,
James, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
Used the tool to add a digital signature. Once I clicked finish, a Google login screen appeared. I assumed it was just to access my file. Instead, it billed me. No preview of charges, no disclosure of recurring payments. Very frustrating and extremely disappointing experience.
Hello Noah,
Thank you for bringing this matter to our attention. We want to clarify that PDFAid aims to provide a clear and straightforward experience. If you have concerns regarding charges or the sign-in process, please reach out to us directly, and we will ensure that any issues are addressed.
We appreciate your feedback and are committed to making your experience as smooth and transparent as possible.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
Thought I was being cautious, but even after reading the terms, I didn't realize they'd auto-subscribe me. There was no checkbox, no "confirm payment" page - just a silent charge. It's shocking that a service like this can operate with such deceptive practices and avoid consequences!
Hello Sara,
Thank you for sharing your feedback. We understand how important it is for users to feel confident and well-informed when using a service. PDFAid strives to provide clear and transparent information about all subscription terms, and we regret that there was any confusion.
If you believe there has been an issue with your subscription or charges, we are here to assist you. Please don’t hesitate to reach out, and we will do our best to resolve any concerns you may have.
We are committed to improving our service and ensuring a positive experience for all our users.
Best regards,
James, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Phoebe,
Thank you for your feedback. We aim to provide accurate descriptions of our features and ensure everything works as expected. If you encountered any issues, please contact us directly. We are here to help resolve any concerns and ensure that you have a smooth experience with our service.
We are committed to improving our service and providing the best support possible.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569