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From the business
📑 Meet PDFAid, your easy-to-use, all-in-one PDF solution
From basic edits and annotations to adding e-signatures or watermarks, convert files between PDF and popular formats (Word, Excel, JPG, and more) effortlessly, and reduce large PDFs to shareable sizes without losing quality📚
We’re all about helping you get the job done quickly while keeping your documents secure 🔒
☑️ Just open PDFAid and get it.
Need help? Our support team is available 24/7 and happy to assist.
Feel free to reach out at +1 (888) 857-5569 or support@pdfaid.com – we’re here for you whenever you need us 📧🤝
PDFAid Reviews Summary
PDFAid has a rating of 3.8 stars from 558 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFAid most frequently mention editing pdfs, large files and different formats. PDFAid ranks 10th among Software sites.
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Customer support took several days to respond, making it hard to resolve my issue quickly. It was frustrating.
It took me a long time to locate my billing details in the account settings, which was frustrating...
Hello, Anna,
Thank you for sharing your feedback. We're sorry to hear that it was difficult to locate your billing details. If you need any help with your account or billing information, please don’t hesitate to contact us directly at billing@pdfaid.com or call us at +44 808 501 2541. We're here to support you and ensure everything is clear and accessible.
Best,
David, PDFAid Support
billing@pdfaid.com or +44 808 501 2541
The ability to add password protection to documents was invaluable for safeguarding sensitive information. This added a layer of security that I found especially useful when dealing with confidential commercial data.
Hello, Lilly!
Thank you for your feedback! We're glad to hear the password protection feature has been valuable for securing your documents. It's great to know PDFAid is helping you handle sensitive information with confidence.
Best,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569
The feature that lets you split a PDF into separate pages proved useful when I received a document that included many unnecessary sections. I was able to isolate the relevant pages easily for a presentation.
Hello, Evie!
We appreciate your feedback! It’s great to hear that you were able to isolate the relevant content with ease using the page-splitting tool. Making document handling more efficient is one of our main goals, and we're glad it was helpful for your presentation.
Best regards,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569
PDFaid helped me automatically convert multiple files at once, saving me time by eliminating the need to process each document individually, which streamlined my workflow.
Hello, Freya!
Thank you for your feedback! We're glad to hear that the ability to convert multiple files at once helped streamline your work. Saving time and improving efficiency is exactly what we aim for, and we’re happy PDFAid supported your workflow.
Best regards,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569
All support was handled by automated responses, and I was never able to spea to a real person about my problem.
Hello Taisiya,
We appreciate you sharing your experience. Please note that all assistance on our platform is provided by real people. Our experts personally review and respond to each request. If the support didn’t meet your expectations, we’re happy to take a closer look and help you directly.
Feel free to reach out anytime.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
The pricing structure was not transparent, and I only learned about additional fees after I had already paid.
Hello Olga,
Thank you for sharing your feedback. We aim to present all pricing details clearly during the sign-up process so users are fully informed before continuing. If anything was unclear in your experience, we’d be glad to help clarify and ensure you have all the information you need.
Please feel free to contact us directly, we’re here to assist.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
The bookmarking feature in PDFs is a game-changer when working with lengthy texts. It allows for easy navigation between sections, helping me find and reference specific information quickly.
Hello, Sara!
Thank you for your feedback! We're glad to hear that the bookmarking feature has made navigating longer documents more convenient for you. Being able to quickly locate key sections can make a big difference, and we’re happy PDFAid has helped streamline your workflow.
Best regards,
Sophie, PDFAid Support
support@pdfaid.com or +1 888 857 5569
PDFaid is versatile when it comes to handling various file formats, ensuring that your files stay in the desired format without any risk of losing valuable data.
Hello, Archie!
Thank you for your thoughtful feedback! We're glad to hear that PDFAid’s versatility has been helpful in working with different file formats. Preserving the structure and content of your documents is a top priority for us, and we’re happy to know the tools met your expectations.
Best regards,
Sophie, PDFAid Support
support@pdfaid.com or +1 888 857 5569
I left detailed feedback about my negative experience, but I never received any acknowledgment or reply from the company.
Hello Valeriya,
Thank you for sharing your feedback. We carefully review all messages submitted by our users and strive to provide thoughtful and timely responses. If your initial message was not acknowledged, that is not the level of service we aim to deliver. Your experience matters, and we’d like to ensure your concerns are properly addressed.
Please feel free to contact us directly so we can review your case and offer any assistance you may need. Our team is here to support you.
Best regards,
James, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
The PDF merging feature was invaluable when I needed to combine multiple documents into one cohesive file, making it much easier to view and share all the information in one place.
Hello, Logan!
Thank you for your wonderful feedback! We’re glad to hear that the PDF merging feature was helpful in combining your documents and making everything easier to manage. If you need any further assistance or have more questions, feel free to reach out anytime!
Best,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Cancelling my subscription was much harder than I expected. The instructions were vague and I had to contact support several times before it was finally processed.
Hello Theodore,
Thank you for bringing this to our attention. We strive to make subscription management as clear and straightforward as possible. If you ever face issues with cancellation or need further assistance, feel free to contact our support team directly at billing@pdfaid.com or +1 888 857 5569. We’re here to help and ensure your experience is hassle-free.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
The payment process was confusing and I had to double-check everything to be sure. I did not feel like I got enough value for the price I paid.
Hello Dean,
Thank you for sharing your thoughts. At PDFAid, we make every effort to provide transparent and straightforward information regarding our pricing. If you encountered any confusion during the payment process or need any clarification, please contact us directly at billing@pdfaid.com or +1 888 857 5569. Our team is here to assist you and ensure that everything is clear.
We are committed to offering a smooth and transparent experience for all our users.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
Editing PDFs directly in the browser was incredibly convenient. I needed to make changes to several pages, and the whole process only took a few minutes, saving me a lot of time.
Hello, Charlie!
We truly appreciate your kind words! It’s great to know that the browser-based editing feature helped you make changes quickly and saved you time. If you need any more help or have further questions, don’t hesitate to contact us!
Best,
Sophie, PDFAid Support
support@pdfaid.com or +1 888 857 5569
The PDFaid service helped me quickly optimise a PDF for printing. This saved me a lot of time in preparing materials for an order and made the process much more efficient.
Hello, Tyler!
Thank you for your feedback! We’re so glad to hear that PDFAid helped you optimize your PDF for printing quickly and efficiently. It’s great to know that it saved you time in preparing your materials. If you need any further assistance or have more questions, feel free to reach out anytime!
Best,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Converting a PDF into a Word document allowed me to extract editable text, which made the editing process much smoother while ensuring that the formatting stayed intact.
Hello, Rona!
Thank you for your feedback! We’re glad to hear that converting your PDF into a Word document made the editing process much smoother and that the formatting remained intact. If you need any further assistance or have more questions, feel free to reach out anytime!
Best,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569
I left feedback but never received a response or saw any improvements to the service. Avoid this service.
Hello Wesley,
Thank you for bringing this to our attention. We value customer feedback and constantly strive to enhance the quality of our service. If you feel that your previous feedback wasn't addressed, please don't hesitate to reach out to us directly at billing@pdfaid.com or +1 888 857 5569. We are ready to assist you and ensure your experience is improved.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
Adding comments to PDFs was very handy when working with documents that needed to be annotated before sending them to clients. It made collaborating and incorporating feedback a lot more efficient.
Hello, Oliver!
Thank you for your feedback! We're glad to hear the comment feature made it easier to collaborate and manage client feedback. It's great to know PDFAid is helping streamline your workflow.
Best,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569
The service did not quite match what was promised in the advertisements. The layout could be improved.
Hello Clark,
Thank you for your feedback. We're constantly working to enhance our service and your input is valuable in that process. If there's anything you'd like help with or if you have questions about how things work, please don't hesitate to contact us directly.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
I expected certain features to be included, but they were only available for higher plans. It was a bit overwhelming.
Hello Shaun,
Thank you for your feedback. Our service includes both free and paid features, and we always aim to make the experience as smooth and helpful as possible. If anything felt unclear or if you need assistance, please don’t hesitate to reach out—we’re happy to help.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Jeana,
Thank you for sharing your experience. If there's anything you'd like us to look into or assist you with further, please don't hesitate to reach out. We're here to help and always happy to help.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569