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📑 Meet PDFAid, your easy-to-use, all-in-one PDF solution
From basic edits and annotations to adding e-signatures or watermarks, convert files between PDF and popular formats (Word, Excel, JPG, and more) effortlessly, and reduce large PDFs to shareable sizes without losing quality📚
We’re all about helping you get the job done quickly while keeping your documents secure 🔒
☑️ Just open PDFAid and get it.
Need help? Our support team is available 24/7 and happy to assist.
Feel free to reach out at +1 (888) 857-5569 or support@pdfaid.com – we’re here for you whenever you need us 📧🤝
PDFAid has a rating of 3.8 stars from 558 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFAid most frequently mention editing pdfs, large files and different formats. PDFAid ranks 10th among Software sites.
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The service went down unexpectedly, and I received no notification or explanation. Contacting support and was not possible online.
Different support agents provided conflicting answers, which was confusing and unhelpful. I had to cancel completely to stop charges.
Hello Brad,
Thank you for bringing this to our attention. We understand how important it is to receive clear and consistent support. If you still have any questions or concerns, we'd be happy to review your case and assist you further.
Please feel free to contact us directly, we're here to help.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
The app crashed several times during use, which interrupted my workflow. It took much longer than the stated timeframe to receive it.
Hello Cleo,
Thank you for your feedback. We understand how frustrating it can be when a service doesn't run smoothly. While we're a web-based platform rather than an app, we'd be happy to look into what may have caused the issue and assist you further.
Please don't hesitate to reach out to us directly so we can help resolve this for you.
Best,
David, PDFAid Support
billing@pdfaid.com or +44 808 501 2541
The billing statements were hard to understand, and I had to contact support multiple times. Caught me off guard.
Hello Verona,
Thank you for your feedback. We understand that billing clarity is important, and we're always working to make things easier to follow. If you still have any questions or need help reviewing your charges, please don't hesitate to reach out—we're here to assist you.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
My account benefits expired without any notification, and I only noticed after losing access. I wanted to update my profile.
Hello Xavier,
Thank you for sharing your experience. We understand how frustrating it can be to lose access unexpectedly. While account benefit periods are outlined during registration, we know how helpful a reminder can be. If you'd like help restoring access or updating your profile, please don't hesitate to contact us at billing@pdfaid.com or +1 888 857 55699. We're here to help.
Best,
James, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569
I tried to unsubscribe from marketing emails, but they kept coming despite my requests. Hidden restrictions and unclear rules.
Hello Katie,
Thank you for your feedback. We understand how frustrating it can be to continue receiving emails after requesting to unsubscribe. Our team takes user preferences seriously, and we want to make sure this is resolved for you. Please contact us directly so we can assist you at support@pdfaid.com or +1 888 857 5569.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
I could not see a list of upcoming renewals or charges in my account, which made planning difficult.
Hello Mark,
Thank you for your feedback. We understand how important it is to have full visibility over your billing details. While some information may not be immediately visible in your account dashboard, we're here to help clarify any upcoming renewals or charges.
If you have any concerns or would like a full breakdown of your subscription status, please don't hesitate to reach out to us directly — we'll be happy to assist you and ensure everything is clear and properly managed.
Best regards,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
There was no order history available in my account, making it hard to keep track of my purchases. I only noticed after losing access.
Hello Lorrie,
Thank you for your feedback. Please note that PDFAid is a document editing platform focused on PDF tools. We don't process product orders, so the platform does not include a traditional order history. However, information related to your subscription is always available within your account.
If you've lost access or need support reviewing your account activity, feel free to contact us. We'll be glad to assist.
Best regards,
David, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
I needed to compress a PDF before uploading it to a website, and PDFaid allowed me to shrink the file size without compromising on quality, ensuring a smooth upload process.
Hello, Leon!
Thank you for your feedback! We're glad to hear that our compression tool helped you reduce your file size without losing quality. It’s great to know this made your upload process simple and efficient.
Best regards,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569
I wanted to pause notifications temporarily, but the only option was to disable them completely. I was surprised by the way my subscription renewed.
Hello Lurline,
Thank you for your feedback. If you experienced any difficulty managing your settings or had unexpected issues with your subscription, we’d be glad to take a closer look. Our team is available to assist and help you find a solution that works for you.
Feel free to reach out directly. We’re here to help.
Best regards,
David, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
I submitted several support tickets but only received a response to one, leaving issues unresolved...
Hello Ken,
Thank you for your feedback. We aim to respond to every message with care and in a timely manner. If some of your inquiries haven’t received a reply yet, we encourage you to reach out again. We want to make sure all your concerns are properly addressed.
Feel free to contact us directly. We’re here to support you.
Best regards,
David, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
After resetting my password, my account was locked and I had to wait for support to unlock it. Account locked.
Hello Din,
We appreciate you taking the time to provide feedback. If your account was locked following a password reset, our team is here to make sure the issue is resolved efficiently. We aim to provide smooth access to the platform at all times, and we're glad to assist whenever support is needed.
If you have any questions about your account or would like further help in the future, please don’t hesitate to contact us.
Best regards,
David, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
Before sending a large PDF document to a client, I compressed it. Although the file size was reduced by 50%, the quality was retained, which made sharing it much faster and more convenient.
Hello, John!
Thank you for sharing your experience! We're glad the compression feature helped reduce your file size significantly while maintaining quality. It's great to know this made sharing your document easier and more efficient.
Best regards,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Adding page numbers to a PDF helped me better organise a large document I was preparing for partners. It made navigation much simpler and improved the overall structure.
Hello, Arwen!
Thank you for your feedback! We're glad the page numbering feature helped you organize your document more clearly. It’s great to know that something so simple made such a big difference in structure and navigation for your partners.
Best regards,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Converting a PDF to Excel was extremely useful when working with tables. It allowed me to quickly extract important data and store it in an accessible format for further use.
Hello, Alan!
We appreciate you sharing your experience! It’s great to know that converting PDFs to Excel made it easier to extract and organize important data. We’re happy to provide tools that make working with documents faster and more productive.
Best regards,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569
I cancelled my subscription before the renewal date, but still was not given a refund for the new charge.
Hello Henry,
We appreciate you taking the time to share your experience. Our subscription system is designed to give users full control over their accounts, and renewal terms are clearly presented. If there's a question about the timing of a charge after cancellation, our billing department will be glad to help review your account and assist.
You can contact them directly at billing@pdfaid.com or +1 888 857 5569.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
I used PDFaid to edit the metadata of a PDF, which made it so much easier to keep track of important details about the author and the content of the file, especially when managing multiple documents.
Hello, Annabella!
We appreciate you sharing your experience! It’s great to know that editing PDF metadata made document management easier for you. Features like this are designed to help you stay in control, especially when handling several files at once.
Best regards,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569
I wanted to pause my subscription but found out there was only an option to cancel completely. What is this?
Hello Mike,
Thank you for your message. While our system doesn’t currently offer the option to pause a subscription, you can cancel it at any time. Once cancelled, your access remains fully active until the end of the current service period, so there’s no immediate disruption.
If you change your mind later, you can easily reactivate the subscription directly from your account; it only takes a moment. And if you encounter any issues or have questions, please don’t hesitate to contact us. We’re always happy to help.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
The option to delete specific pages from a PDF was very useful when I needed to remove unnecessary parts of a document while preparing it for publication.
Hello, Eva!
We appreciate you sharing your experience! It's great to know that the ability to delete specific pages made your editing process smoother. We’re happy PDFAid helped you get your document publication-ready with minimal effort.
Best regards,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Converting a PDF into an image format was essential for working with graphics, and the outcome was impressive; all the intricate details were preserved in high clarity.
Hello, Ruby!
Thank you for your feedback! We're thrilled to hear the PDF to image conversion met your expectations and preserved every detail. It’s great to know the tool supported your graphic work so well.
Best,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Hello Isaak,
Thank you for sharing your feedback. We always aim to ensure smooth service access and clear communication for all users. If you experienced any trouble or have specific concerns, we'd be happy to assist you directly—please don't hesitate to get in touch.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569