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From the business
📑 Meet PDFAid, your easy-to-use, all-in-one PDF solution
From basic edits and annotations to adding e-signatures or watermarks, convert files between PDF and popular formats (Word, Excel, JPG, and more) effortlessly, and reduce large PDFs to shareable sizes without losing quality📚
We’re all about helping you get the job done quickly while keeping your documents secure 🔒
☑️ Just open PDFAid and get it.
Need help? Our support team is available 24/7 and happy to assist.
Feel free to reach out at +1 (888) 857-5569 or support@pdfaid.com – we’re here for you whenever you need us 📧🤝
PDFAid Reviews Summary
PDFAid has a rating of 3.8 stars from 558 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFAid most frequently mention editing pdfs, large files and different formats. PDFAid ranks 10th among Software sites.
We monitor reviews for authenticity
Setting permissions and access rights on PDF files has been a huge help. I can now control who can view or edit my documents, which is essential for sensitive material.
Managing PDFs is much easier now thanks to the reliable page removal tool. It allows me to quickly clean up documents and keep only the necessary content.
Hello, Coral!
Thank you for your feedback! We're happy to hear that the page removal tool has helped you clean up your PDFs quickly and efficiently. It's great to know it's made managing your documents easier.
Best regards,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Highlighting key points in PDFs is quick and effective. This feature has become essential when working through contracts, reports, or study materials.
Hello, Rosetta!
Thank you for your feedback! We're glad to hear that highlighting text in PDFs has been quick and effective for you. It's great to know this feature supports your work with contracts and reports.
Best regards,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569
My request was denied, but support did not provide any explanation or reasoning. Support said it was not possible.
Hello Mike,
Thank you for your feedback. We aim to provide clear and transparent communication in every case. If the reasoning behind a decision was not fully explained, we'd be glad to review it with you. Please feel free to reach out to us directly for further assistance.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
My refund was delayed because support kept requesting more documents instead of processing it. No answer from support...
Hello Elijah,
Thank you for your feedback. Our team works to ensure all requests are handled efficiently and in line with our standard processes. If something felt unclear or delayed, we encourage you to contact us directly so we can provide further assistance.
Best,
David, PDFAid Support
billing@pdfaid.com or +44 808 501 2541
I reported a security issue, but support did not seem to take it seriously or investigate further...
Hello Nathan,
Thank you for your feedback. We take all security concerns very seriously and aim to investigate any reports thoroughly. If your issue was not fully addressed, please contact us again with any additional details you may have. We'll make sure it's reviewed promptly by the appropriate team.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
The platform handles various document formats with ease. It's become my preferred solution for processing office files, no matter what type they are.
Hello Steven,
Thank you for sharing your experience! We're glad to hear that the platform supports your work across different document formats. Your feedback means a lot to us.
Best regards,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569
I noticed a billing error, but support was unable or unwilling to help correct it. Support did not prioritize or escalate it.
Hello Harold,
Thank you for sharing your experience. If you're still encountering any billing discrepancies, please contact us directly—we're here to help and will gladly review the issue with you to find a solution.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
Every reply from support was a generic template that did not address my specific questions. Support did not offer any compensation or credit.
Hello Corbin,
Thank you for your honest feedback. We're sorry to hear that our responses felt impersonal and didn't fully address your concerns. Please reach out to us directly at billing@pdfaid.com or +1 888 857 5569, and we'll ensure your case receives the attention it deserves.
Best,
David, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569
After submitting a complaint, I never received any confirmation or case number from the company. Support ignored me.
Hello Noah,
Thank you for your feedback. We understand how important proper acknowledgment is when raising a concern. Please reach out to us directly so we can look into your case and ensure it's properly addressed.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
I used the PDF to CSV conversion to work with table data, and it performed flawlessly. Everything transferred accurately, which made analysis much more convenient.
Hello Raymond,
Thank you for your great feedback! We're glad to hear the PDF to CSV conversion worked flawlessly and made your data analysis easier. If you ever have more tasks or need assistance, feel free to reach out anytime.
Best,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569
This tool is incredibly fast and easy to use for converting Word documents into PDFs. I often rely on it for creating business reports and proposals, and the professional formatting it delivers always leaves a strong impression.
Hello, Jose!
Thank you for your thoughtful feedback! We're pleased to hear that our tool has become a reliable part of your workflow. It's great to know it helps you create well-formatted documents that support your business needs.
Best,
David, PDFAid Support Team
support@pdfaid.com or +1 888 857 5569
The refund policy was described as flexible, but in reality, support made it nearly impossible to get a refund.
Hello Alice,
Thank you for your feedback. We understand your frustration and apologize for any confusion regarding the refund process. While we aim to be as flexible and fair as possible, we know that your experience matters. Please reach out directly to our billing team at billing@pdfaid.com or +1 888 857 5569 so we can take a closer look at your case and work toward a resolution.
Best,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Some features I paid for were never activated, and support could not or would not help. Support was slow to respond and offered little assistance.
Hello Jade,
Thank you for sharing your experience. We're sorry to hear that some features weren't activated and that your support experience didn't meet expectations. We'd like to make this right. Please contact our billing team directly at billing@pdfaid.com or +1 888 857 5569 so we can review your case and assist you.
Best,
David, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569
I was told I was eligible for a refund, but support refused to process it without explanation. Support ignored it and closed my case...
Hello Virgilio,
Thank you for your feedback! We understand how frustrating this must be. Please reach out directly to our billing team at billing@pdfaid.com or +1 888 857 5569 so we can review your case in detail and provide the support you deserve.
Best,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569
I really appreciated the feature that allowed me to convert a web page to a PDF. This made it easy to save valuable online information for offline access whenever I need it.
Hello Buster,
Thank you for your kind feedback! We're happy to hear that the web page to PDF conversion feature is helping you save important information easily. If you ever need assistance or have questions, please don't hesitate to reach out.
Best,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569
After my first message, support never followed up, and my issue remained unresolved. No one ever contacted me again.
Hello Naomi,
Thank you for sharing your experience. We strive to respond to every inquiry with care and ensure each issue is fully addressed. If you didn't receive a follow-up or your case remains unresolved, we'd like to take another look and assist you directly.
Please feel free to contact us again—our team is available and ready to support you at billing@pdfaid.com or +1 888 857 5569. We're committed to helping you get the clarity or assistance you need.
Best regards,
David, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
It often took several days to get any response from support, which made urgent problems worse. My issue remained unresolved.
Hello Roxanne,
Thank you for your honest feedback. We understand how delays in support can be frustrating—especially when dealing with urgent issues. We're truly sorry to hear that your problem wasn't resolved. Please reach out to us directly at support@pdfaid.com or 1 888 857 5569 so we can personally look into your case and make things right.
Best,
David, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569
I tried to unsubscribe from marketing emails but kept receiving them despite my requests. There was no self-service option.
Hello Harper,
Thank you for sharing your experience. We understand how important it is to have control over communication preferences. Please contact us directly so we can ensure your email settings are updated and assist you with any concerns.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
I was charged fees due to currency conversion that were not disclosed during sign-up. Support ignored me.
Hello Steven,
Thank you for your feedback. While we aim to present all charges clearly, some banks may apply additional currency conversion fees depending on your location. We'd be glad to look into this further for you—please feel free to contact us directly so we can assist.
Best,
David, PDFAid Support
billing@pdfaid.com or +44 808 501 2541
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Tiffany!
Thank you for sharing your experience! We're glad to hear that the permission and access control features have been useful for managing sensitive documents. It's great to know they've added an extra layer of security to your workflow.
Best,
Sophie, PDFAid Support Team
support@pdfaid.com or +1 888 857 5569