business logo of PDFAid

PDFAidReviews 559

3.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

📑 Meet PDFAid, your easy-to-use, all-in-one PDF solution

From basic edits and annotations to adding e-signatures or watermarks, convert files between PDF and popular formats (Word, Excel, JPG, and more) effortlessly, and reduce large PDFs to shareable sizes without losing quality📚

We’re all about helping you get the job done quickly while keeping your documents secure 🔒

☑️ Just open PDFAid and get it.

Need help? Our support team is available 24/7 and happy to assist.
Feel free to reach out at +1 (888) 857-5569 or support@pdfaid.com – we’re here for you whenever you need us 📧🤝


How would you rate PDFAid?
grey star
grey star
grey star
grey star
grey star

PDFAid Reviews Summary

PDFAid has a rating of 3.8 stars from 559 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFAid most frequently mention editing pdfs, large files and different formats. PDFAid ranks 10th among Software sites.

quality
213
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Erin M.
Unfollow Erin M.
Share Review
Report Review

PDF to Word with formatting
July 18, 2025

Uploading a PDF and converting it to Word took no time at all. The formatting stayed intact, which made editing the file afterward completely hassle-free.

Date of experience: July 7, 2025
PDFAid S. — PDFAid Rep
3 months ago

Hello, Erin!

Thank you for your feedback! We're glad to hear the PDF to Word conversion was quick and that the formatting stayed intact—making your editing process much easier.

Best regards,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569

New York
2 reviews
0 helpful votes
Follow Markus P.
Unfollow Markus P.
Share Review
Report Review

After obvious errors, I never received a sincere apology or acknowledgment of inconvenience. It marked my case as resolved.

Date of experience: July 18, 2025
PDFAid S. — PDFAid Rep
3 months ago

Hello Markus,

Thank you for sharing your experience. We truly value your feedback and understand how frustrating it can be when your concerns don't feel fully addressed. If there's anything still unresolved or if you'd like to revisit your case, please don't hesitate to contact us—we'd be glad to assist further and make things right.

Best,
David, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569

GB
1 review
0 helpful votes
Follow Ron W.
Unfollow Ron W.
Share Review
Report Review

Effortless image insertion
July 18, 2025

Inserting images into PDFs used to be complicated, but not anymore. This service lets me add visuals with precision, and everything aligns perfectly.

Date of experience: July 11, 2025
PDFAid S. — PDFAid Rep
3 months ago

Hello, Ron!

Thank you for your feedback! We're glad to hear that inserting images into PDFs has become effortless with our service. It's great to know the alignment and precision meet your expectations.

Best regards,
James, PDFAid Support
support@pdfaid.com or +44 808 501 2541

Canada
1 review
0 helpful votes
Follow Luis C.
Unfollow Luis C.
Share Review
Report Review

Fast annotations
July 18, 2025

Adding comments and annotations is fast and intuitive. I often use this feature to review drafts and share feedback with colleagues, and it works exactly as needed.

Date of experience: July 4, 2025
PDFAid S. — PDFAid Rep
3 months ago

Hello, Luis!

Thank you for your feedback! We're glad to hear that adding comments and annotations has been fast and intuitive for you. It's great to know this feature supports your collaboration and review process.

Best regards,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569

Washington
1 review
0 helpful votes
Follow Robert B.
Unfollow Robert B.
Share Review
Report Review

Custom fonts and colours
July 17, 2025

I love the option to change fonts and colours directly in my PDF files. It's incredibly helpful when I need to adjust styles for branding or readability.

Date of experience: July 17, 2025
PDFAid S. — PDFAid Rep
3 months ago

Hello, Robert!

We're glad to hear the font and colour editing tools are making your work easier! It's great to know they're supporting your branding and accessibility needs.

Best,
Sophie, PDFAid Support
support@pdfaid.com or +1 888 857 5569

California
3 reviews
0 helpful votes
Follow Matthew C.
Unfollow Matthew C.
Share Review
Report Review

I was treated with a dismissive and even rude tone by staff during a support interaction. My valid refund request was denied without any justification.

Date of experience: July 17, 2025
PDFAid S. — PDFAid Rep
3 months ago

Hello Matthew,

Thank you for sharing your experience. Please reach out to our billing team at billing@pdfaid.com or +1 888 857 5569, and we'll be glad to review your case in detail.

Best,
David, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569

GB
1 review
0 helpful votes
Follow Zoe W.
Unfollow Zoe W.
Share Review
Report Review

Quick page numbering
July 17, 2025

I'm genuinely impressed by how simple it is to add page numbers to PDFs with this service. What used to take extra steps now only takes seconds, and it's become a regular part of my document workflow.

Date of experience: July 17, 2025
PDFAid S. — PDFAid Rep
3 months ago

Hello Zoe,

Thank you for your wonderful feedback! We're glad to hear that adding page numbers with our service has simplified your workflow and saved you time. If you ever have any questions or need assistance, please don't hesitate to reach out.

Best,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569

GB
2 reviews
0 helpful votes
Follow Eugene G.
Unfollow Eugene G.
Share Review
Report Review

I was surprised to find unexplained fees on my invoice, which were never disclosed at sign-up. Support did not offer any compensation or apology.

Date of experience: July 17, 2025
PDFAid S. — PDFAid Rep
3 months ago

Hello Eugene,

Thank you for sharing your feedback. We understand how unexpected charges can be frustrating. Please note that subscription details, including trial periods and renewal terms, are outlined in the subscription agreement. We encourage you to reach out to our billing team directly at billing@pdfaid.com or +1 888 857 5569 so we can review your case and assist you further. Your satisfaction is important to us, and we're here to help resolve any issues.

Best,
James, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569

Ohio
2 reviews
0 helpful votes
Follow Anthony C.
Unfollow Anthony C.
Share Review
Report Review

Every time I called for help, I had to wait on hold for over 40 minutes before speaking to anyone...

Date of experience: July 17, 2025
PDFAid S. — PDFAid Rep
3 months ago

Hello Anthony,

Thank you for your feedback. We truly understand how frustrating long wait times can be, and we appreciate you bringing this to our attention. Your time is valuable, and we're always working to improve response times. If you still need assistance or have any unresolved questions, please don't hesitate to reach out to us at support@pdfaid.com or +1 888 857 5569.

Best,
David, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569

Texas
3 reviews
0 helpful votes
Follow Troy A.
Unfollow Troy A.
Share Review
Report Review

I needed help setting up a new feature, but support only sent me links to generic articles. They never disclosed at sign-up.

Date of experience: July 16, 2025
PDFAid S. — PDFAid Rep
3 months ago

Hello Troy,

Thank you for taking the time to share your experience. We always aim to provide guidance that's relevant and easy to follow. If the materials you received did not fully address your question, we'd be glad to support you more directly.

Our team is available to assist with any step you may find unclear. Please feel free to contact us again so we can ensure you're getting the help you need.

Best regards,
David, PDFAid Support
billing@pdfaid.com or +1 888 857 5569

GB
3 reviews
0 helpful votes
Follow Vernon W.
Unfollow Vernon W.
Share Review
Report Review

I requested accessibility accommodations, but support did not address or acknowledge my needs. No communication with me from support.

Date of experience: July 16, 2025
PDFAid S. — PDFAid Rep
3 months ago

Hello Vernon,

Thank you for your feedback. We're truly sorry to hear that your request for accessibility accommodations wasn't acknowledged.
Please reach out directly to our support team at support@pdfaid.co +1 888 857 5569, and mention your accessibility needs so we can follow up with the attention and care you deserve.

Best,
David, PDFAid Billing Support
support@pdfaid.com or +1 888 857 5569

Ohio
2 reviews
0 helpful votes
Follow Emilio M.
Unfollow Emilio M.
Share Review
Report Review

I paid for additional features, but support took days to activate them after multiple reminders. What is this service?

Date of experience: July 16, 2025
PDFAid S. — PDFAid Rep
3 months ago

Hello Emilio,

Thank you for taking the time to share your experience. We always aim to process requests without delay, and our team works to respond to every inquiry as promptly as possible. If there was a wait in your case, we'd like to take a closer look and ensure everything is now working properly.

Should you still need support or have additional questions, feel free to contact us — we're here to help.

Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569

Michigan
1 review
0 helpful votes
Follow Emily M.
Unfollow Emily M.
Share Review
Report Review

Quick password protection
July 16, 2025

Creating password-protected PDFs takes only a few steps. It gives me peace of mind when sharing confidential materials with clients or partners.

Date of experience: July 16, 2025
PDFAid S. — PDFAid Rep
3 months ago

Hello Emily,

Thank you for your feedback! We're glad to hear that creating password-protected PDFs has been simple and effective for your needs. It's great to know our service helps you share sensitive materials with confidence. If you ever need any assistance, feel free to reach out anytime.

Best,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569

Canada
1 review
0 helpful votes
Follow Alisha L.
Unfollow Alisha L.
Share Review
Report Review

Helpful print advice
July 16, 2025

The printing suggestions this tool provides helped me achieve great results. The final output looked sharp and professional, which was perfect for client materials.

Date of experience: July 8, 2025
PDFAid S. — PDFAid Rep
3 months ago

Hello Alisha,

Thank you for your wonderful feedback! We're glad the printing suggestions helped you achieve professional, sharp results for your client materials. If you ever need further assistance or have questions, feel free to reach out anytime.

Best,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569

GB
1 review
0 helpful votes
Follow Henrich K.
Unfollow Henrich K.
Share Review
Report Review

Reliable file merging
July 16, 2025

Merging PDF documents is incredibly reliable here. The tool keeps all formatting intact and combines everything into a seamless file — a feature I've come to depend on.

Date of experience: July 11, 2025
PDFAid S. — PDFAid Rep
3 months ago

Hello Henrich,

Thank you for your great feedback! We're thrilled to hear that our PDF merging tool has been reliable and preserves formatting just as you need. It's wonderful to know it's become a dependable part of your workflow. If you ever need help or have questions, feel free to reach out anytime.

Best,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569

GB
1 review
0 helpful votes
Follow Mason H.
Unfollow Mason H.
Share Review
Report Review

Quick digital signing
July 15, 2025

The signature tool has been a lifesaver. I can now sign documents digitally in just a few clicks, and it's made remote approvals much faster.

Date of experience: July 15, 2025
PDFAid S. — PDFAid Rep
3 months ago

Hello, Mason!

We appreciate your kind words! It's great to know that our digital signature feature has made a real difference in how you handle approvals. We're always here to help simplify your document tasks.

Best,
Sophie, PDFAid Support Team
support@pdfaid.com or +1 888 857 5569

Maryland
2 reviews
0 helpful votes
Follow Harold D.
Unfollow Harold D.
Share Review
Report Review

Service outages happened without any proactive communication or estimated resolution time. No communication with support...

Date of experience: July 15, 2025
PDFAid S. — PDFAid Rep
3 months ago

Hello Harold,
Thank you for your feedback. We strive to maintain reliable service at all times, and while rare interruptions can occur, we always work to resolve them as quickly as possible. If you were affected and didn't receive an update, feel free to contact us directly so we can provide further assistance.

Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569

GB
2 reviews
0 helpful votes
Follow Ben W.
Unfollow Ben W.
Share Review
Report Review

There was no option to recover my username without contacting support, which was invonvenient. It disrupting my work.

Date of experience: July 15, 2025
PDFAid S. — PDFAid Rep
3 months ago

Hello Ben,
Thank you for your feedback. Account access options are available through our platform, and we're always glad to assist if anything is unclear or if help is needed. For any further assistance, please don't hesitate to contact our support team directly.

Best,
David, PDFAid Support
billing@pdfaid.com or +44 808 501 2541

Ohio
2 reviews
0 helpful votes
Follow Jake A.
Unfollow Jake A.
Share Review
Report Review

I lost important data due to a system error, but support did not offer any compensation or apology...

Date of experience: July 15, 2025
PDFAid S. — PDFAid Rep
3 months ago

Hello Jake,
Thank you for your feedback. We understand how important your data is and take system performance seriously. While we always aim to provide reliable tools, we encourage you to contact us directly so we can take a closer look and offer further assistance if possible.

Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569

North Carolina
1 review
0 helpful votes
Follow Jennifer M.
Unfollow Jennifer M.
Share Review
Report Review

Simple PDF compression
July 15, 2025

Compressing large PDF files is so easy now. This service reduces file sizes without sacrificing clarity, which is especially helpful when sending documents via email.

Date of experience: July 15, 2025
PDFAid S. — PDFAid Rep
3 months ago

Hello, Jennifer!

Thank you for your feedback! We're glad to hear that compressing large PDFs has been easy and effective for you. It's great to know our service helps you send documents without losing clarity.

Best regards,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569