On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
📑 Meet PDFAid, your easy-to-use, all-in-one PDF solution
From basic edits and annotations to adding e-signatures or watermarks, convert files between PDF and popular formats (Word, Excel, JPG, and more) effortlessly, and reduce large PDFs to shareable sizes without losing quality📚
We’re all about helping you get the job done quickly while keeping your documents secure 🔒
☑️ Just open PDFAid and get it.
Need help? Our support team is available 24/7 and happy to assist.
Feel free to reach out at +1 (888) 857-5569 or support@pdfaid.com – we’re here for you whenever you need us 📧🤝
PDFAid has a rating of 3.8 stars from 559 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFAid most frequently mention editing pdfs, large files and different formats. PDFAid ranks 10th among Software sites.
We monitor reviews for authenticity
I unsubscribed from promotional emails, but continued to receive frequent marketing messages. I never received any response at all.
The mobile app suddenly started requesting new permissions after an update, with no explanation. Avoid.
Hello Andie,
Thank you for your feedback. We'd like to clarify that PDFAid is a web-based PDF toolkit and does not have a mobile app. If you experienced issues with a different app requesting permissions, it may be unrelated to our service. If you have any questions or need assistance with PDFAid, please feel free to contact us directly at billing@pdfaid.com or +1 888 857 5569.
Best,
David, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569
The PDF to HTML conversion feature really stands out. It maintains the layout and design perfectly, which makes my documents look just as good in web format as they do in print.
Hello Gary,
Thank you for your kind words! We're thrilled to hear that the PDF to HTML conversion feature worked so well for you and kept your layout and design intact. If you ever need help with anything else, feel free to reach out—we're always here to assist.
Best,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Instead of resolving my problem, support tried to upsell me on a more expensive plan. No way to restore it.
Hello Nohemi,
Thank you for taking the time to share your experience. We understand how disappointing it can be when you're looking for help and feel like your issue wasn't properly addressed. Your feedback is important to us, and we'd really like the chance to take a closer look. If the problem is still unresolved or you'd like to revisit the matter, please don't hesitate to contact us at billing@pdfaid.com or +1 888 857 5569. We're here to support you.
Best,
David, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569
I experienced frequent login problems for weeks, but support only suggested resetting my password...
Hello Jason,
Thank you for your feedback. We understand how frustrating ongoing login issues can be, especially when the solutions provided don't fully address the problem. Your experience is important to us, and we appreciate you bringing it to our attention. If the issue is still unresolved or you'd like a deeper look into what's happening, please feel free to reach out at billing@pdfaid.com or +1 888 857 5569—we're here to help and make things right.
Best,
James, PDFAid Billing Support
billing@pdfaid.com or +44 808 501 2541
Thanks to this platform, filling out PDF forms has become a breeze. I can open any form, type directly into the fields, and save or send it in just a few minutes.
Hello Elliot,
Thank you very much for your wonderful feedback! We're delighted to hear that our platform makes filling out PDF forms easy and efficient for you. If you have any questions or need further assistance, please feel free to contact us anytime.
Best,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569
I reported a recurring bug that disrupted my workflow, but support never updated me on progress. Support said it was lost.
Hello Kate,
Thank you for taking the time to share your experience. We completely understand how frustrating it can be when a recurring issue impacts your workflow, and especially when it feels like your concerns weren't properly followed up on. We truly value feedback like yours—it helps us improve both our product and our support. If the issue is still unresolved or you have any new updates to share, please don't hesitate to reach out at billing@pdfaid.com or +1 888 857 5569. We're here to help move things forward.
Best,
David, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569
The text recognition feature for scanned PDFs is incredibly efficient. It quickly converts scanned files into editable text without errors, which saves me hours of manual work.
Hello Zane,
Thank you so much for your thoughtful feedback! We're thrilled to hear that the text recognition feature is saving you valuable time and delivering accurate results. If you ever have any questions or need further support, feel free to reach out—we're always here to help.
Best,
Sophie, PDFAid Support
support@pdfaid.com or +1 888 857 5569
I've spent a long time trying different PDF editors, and none came close to this one. It has every tool I need and works exactly as expected, making it my preferred option for daily use.
Hello, Markita!
Thank you for your feedback! We're thrilled to hear that our service has become your go-to PDF editor. It's great to know it has all the tools you need and performs just as expected.
Best regards,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569
My purchase was faulty right away and getting a replacement or repair turned into a complicated hassle.
Hello Chelsea,
Thank you for your feedback. PDFAid is an online platform for editing and converting PDF documents. While we don't provide physical products, we're here to ensure our digital tools work as expected. If you experienced any issues while using the service, please feel free to contact us directly so we can assist you.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
Major service or policy changes happened with no communication, disrupting my experience. Support gave vague, unsatisfactory answers.
Hello Henry,
Thank you for your feedback. We strive to keep our users informed and aim to maintain transparency around any updates. If something was unclear or caused disruption, please feel free to contact us directly so we can review the details and assist you further.
Best,
David, PDFAid Support
billing@pdfaid.com or +44 808 501 2541
Getting technical help took much longer than expected, leaving my issue unresolved for days. Disrupting my experience
Hello Derek,
Thank you for your feedback. We aim to respond to all technical inquiries as promptly as possible, and we're sorry to hear that your experience was delayed. If your issue is still unresolved or you need further assistance, please don't hesitate to contact us directly.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
Converting PDFs to EPUB went smoothly and produced perfect results. It's now easy to read my documents on an e-reader without any formatting issues.
Hello, Corey!
Thank you for your feedback! We're glad to hear the PDF to EPUB conversion worked smoothly and gave you great results. It's great to know your documents are now easy to read on your e-reader.
Best regards,
James, PDFAid Support
support@pdfaid.com or +44 808 501 2541
I was promised a replacement for a damaged product, but it never showed up and support stopped replying.
Hello Caleb,
Thank you for reaching out. Please note that PDFAid is an online PDF editor and does not ship or deliver physical products. If there has been any confusion or if you're referring to an issue related to your account or document services, we'd be happy to assist.
Feel free to contact us directly at billing@pdfaid.com or +1 888 857 5569 so we can take a closer look.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
Getting my money back too far too many steps and weeks of chasing support for updates. No option to be notified when available.
Hello Karl,
Thank you for sharing your feedback. We always aim to handle requests as efficiently as possible and understand how frustrating delays can be. Our team works hard to respond to every inquiry in a timely manner, but some processes may depend on external systems.
If you still need assistance, please contact us directly so we can look into your case: billing@pdfaid.com or +1 888 857 5569.
Best regards,
David, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
The product I received did not look or perform like what was advertised, and support was not helpful.
Hello Barbara,
Thank you for your feedback. We aim to provide tools that match the descriptions and expectations shown on our site. If something didn't work as intended or appeared different, please contact us directly so we can take a closer look and assist you further.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
Splitting PDF files takes just a few clicks. Whether it's for sending a specific section or separating chapters, this tool gets the job done instantly.
Hello, Terry!
Thank you for your feedback! We're glad to hear that splitting PDF files has been quick and effective for your needs. It's great to know the tool is making your tasks easier.
Best regards,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569
This service makes working with PDFs far more convenient. From basic viewing to advanced editing, all the tools I need are in one place and easy to access.
Hello, Max!
Thank you for your feedback! We're glad to hear our service provides the complete set of tools you need to work with PDFs easily and efficiently. It's great to know it's made things more convenient for you.
Best regards,
James, PDFAid Support
support@pdfaid.com or +44 808 501 2541
I submitted all evidence requested, but support ignored it and marked my case as resolved. Support was not helpful.
Hello Eliseo,
Thank you for taking the time to share your experience. We understand how frustrating it is to feel unheard, especially after providing all the requested information. If your concern is still unresolved, please reach out again—we're here to support you and ensure your case is properly reviewed.
Best,
David, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569
Cancelling required a long, inconvenient phone call instead of a simple online option. I was not offered any credit or compensation.
Hello Jimmy,
Thank you for your feedback. We understand that the cancellation process should be as smooth as the rest of the service, and we appreciate you bringing this to our attention. If there's anything still unresolved or if you'd like to discuss your experience further, please don't hesitate to contact us at billing@pdfaid.com or +1 888 857 5569 —we're here to help.
Best,
David, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569
Hello Rick,
Thank you for your feedback. We understand how frustrating it can be to continue receiving emails after unsubscribing. Please note that our service is a web-based PDF toolkit and does not send promotional emails unless a user has opted in. If you're receiving unwanted messages, feel free to forward a sample to support@pdfaid.com, and we'll be happy to look into it for you.
Best
David, PDFAid Support
support@pdfaid.com or +44 808 501 2541