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From the business
📑 Meet PDFAid, your easy-to-use, all-in-one PDF solution
From basic edits and annotations to adding e-signatures or watermarks, convert files between PDF and popular formats (Word, Excel, JPG, and more) effortlessly, and reduce large PDFs to shareable sizes without losing quality📚
We’re all about helping you get the job done quickly while keeping your documents secure 🔒
☑️ Just open PDFAid and get it.
Need help? Our support team is available 24/7 and happy to assist.
Feel free to reach out at +1 (888) 857-5569 or support@pdfaid.com – we’re here for you whenever you need us 📧🤝
PDFAid Reviews Summary
PDFAid has a rating of 3.8 stars from 559 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFAid most frequently mention editing pdfs, large files and different formats. PDFAid ranks 10th among Software sites.
We monitor reviews for authenticity
I sent screenshots and documents but support never acknowledged them or acted on the proof I provided.
I asked to cancel several times but was still billed, and support never confirmed or processed my requests.
Hello Jake,
Thank you for your feedback. We understand how frustrating that must have been. Please reach out to our billing team at billing@pdfaid.com or +1 888 857 5569 — they'll prioritize your case and ensure it's properly resolved.
Best,
James, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569
Every time I called, I was put on hold for 45+ minutes before speaking to a representative, which was exhausting and inefficient.
Hello Fin,
Thank you for sharing your experience. We understand that long hold times can be frustrating, and we appreciate your patience. We're constantly working to improve our support response times to serve you better.
If you prefer, you can also reach out via email at billing@pdfaid.com or +1 888 857 5569, or chat for quicker assistance. Please don't hesitate to contact us anytime — we're here to help.
Best,
David, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569
Support agents gave outdated information contradicting the company website current policies and features.
Hello Eric,
Thank you for your feedback. We truly appreciate you bringing this to our attention. It's important to us that the information you receive from our support team is accurate and aligned with our current policies and features.
If there's anything still unclear or if you'd like us to double-check something specific, please don't hesitate to reach out at billing@pdfaid.com or +1 888 857 5569. We're here to ensure you get the support you need.
Best,
David, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569
Even though I cancelled, I was still billed for a month afterward with no refund or explanation from support.
Hello Jacob,
Thank you for your feedback We understand how frustrating it can be to see a charge after cancellation. To look into this further and help resolve the issue, please contact our billing team at billing@pdfaid.com or +1 888 857 5569. We're here to assist you and ensure everything is properly reviewed.
If there's anything else you need in the meantime, feel free to reach out.
Best,
David, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569
I assumed fixing a gas boiler was something only a professional could handle. But the way the steps were broken down gave me enough confidence to try. It worked, and I was able to solve the issue on my own without any stress.
Hello, Sean!
Thank you for your feedback! We noticed your review mentions resolving a boiler issue, which is a bit outside the scope of our PDF editing and conversion service. However, we truly appreciate your positive words and are glad you had a good experience. If you ever need assistance with document-related tasks, we're here to help.
Best regards,
James, PDFAid Support
support@pdfaid.com or +44 808 501 2541
My subscription renewed automatically without prior notice or email reminder, which felt unfair and misleading.
Hello Michael,
Thank you for your feedback. Our subscription service operates on a standard renewal model, and all details regarding renewals are displayed clearly during sign-up. If you have any concerns about your account or need assistance managing your plan, please contact us directly so we can help.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
Support replies felt like generic, pre-written messages that never actually addressed my specific problem.
Hello Robert,
Thank you for your feedback. We aim to provide clear and personalized assistance for every inquiry. If your concern wasn't fully addressed, please contact us directly so we can review it more closely and provide the help you need.
Best,
David, PDFAid Support
billing@pdfaid.com or +44 808 501 2541
Combining files of different types into one PDF document is a real time-saver. I no longer have to convert each file manually before merging — it all works together.
Hello, Keira!
Thank you for your feedback! We're delighted to hear that merging different file types into one PDF has saved you time and simplified your work. It's great to know the process is smooth and convenient for you.
Best regards,
James, PDFAid Support
support@pdfaid.com or +44 808 501 2541
Rotating pages in a PDF used to be such a hassle, but this tool handles it effortlessly. Now I can fix page orientation in seconds without needing extra software.
Hello, Maria!
Thank you for your feedback! We're happy to hear that rotating pages in your PDFs has become quick and effortless with our service. It's great to know it saves you time and simplifies the process.
Best regards,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569
I accidentally created two accounts and was told it was not possible to combine them, complicating my usage.
Hello Mike,
Thank you for your feedback. While accounts cannot be merged, we can help ensure you have access to the correct one and that your usage remains smooth. Please contact us directly so we can review your details and assist you further.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
My account was frozen suddenly, but support could not explain why or how to get access back. Support did not offer any compensation.
Hello Nigel,
Thank you for your feedback. Please contact us directly so we can review your account and help restore access.
Best,
David, PDFAid Support
billing@pdfaid.com or +44 808 501 2541
Converting PDF tables to Excel has been remarkably accurate. All cell data and structure remain in place, which saves a lot of reformatting time.
Hello, Scott!
Thank you for your feedback! We're glad to hear the PDF to Excel conversion kept everything structured and accurate. It's great to know it's saving you time and effort on reformatting.
Best regards,
James, PDFAid Support
support@pdfaid.com or +44 808 501 2541
PDFaid has become my go-to solution for document tasks that require speed and precision. It handles multiple files at once without compromising on formatting or quality, which is crucial when working on tight deadlines.
Hello, Margaret!
Thank you for your feedback! We're delighted to hear that our service has become your go-to for fast and precise document handling. It's great to know it supports your workflow, especially under tight deadlines.
Best regards,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Adding hyperlinks to PDFs is incredibly easy now. Whether I'm linking to external sites or internal sections, the tool makes it simple and effective.
Hello Charlie,
Thank you for your great feedback! We're glad to hear that adding hyperlinks has been easy and effective for you. It's great to know the tool is helping you work more efficiently. If you ever need help or have questions, feel free to reach out anytime.
Best,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569
I experienced repeated outages and downtime, with no official noticed or apologies from the company.
Hello Jimmy,
Thank you for your feedback. While rare technical interruptions can occur, they are typically brief and resolved quickly. If you faced any difficulty accessing the platform, we encourage you to contact us directly so we can look into it and assist you.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
Despite multiple requests, my case was never escalated to a supervisor or higher-level agent. Support offered no workaround.
Hello Tommy,
Thank you for taking the time to share your experience. We understand how frustrating it can be when you're seeking further support and feel unheard. Your feedback is important, and we'd be glad to review your case more closely. Please feel free to reach out to us at support@pdfaid.com or +1 888 857 5569 so we can assist you directly and make sure your concerns are addressed properly.
Best,
David, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569
The cancellation process required me to call support. There was no option to do it through the website.
Hello Ronnie,
Thank you for your feedback. We understand that convenience is important, and we'd like to clarify that the cancellation option is available directly through your account on the website. If you had trouble locating it or need any help, feel free to reach out to us at billing@pdfaid.com or +1 888 857 5569. We're here to assist you.
Best,
David, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569
Extracting images from a PDF is something I never knew I'd need — but it turned out to be incredibly useful. The service made it simple, and the image quality was excellent.
Hello, Victoria!
Thank you for your thoughtful feedback! We're glad to hear the image extraction feature came in handy and that the quality met your expectations. It's great when a simple tool ends up being more useful than expected—we're here anytime you need it again.
Best,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569
The phone number for support was buried deep in the website, making it nearly impossible to locate...
Hello John,
Thank you for your feedback. We understand how important it is to access support easily, and we appreciate you bringing this to our attention. For your convenience, you can always reach our support team at +1 888 857 5569 or email us at support@pdfaid.com. If there's anything else we can assist you with, don't hesitate to get in touch.
Best,
James, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Claire,
Thank you for your feedback. We understand how frustrating it can be when you take the time to provide proof and don't receive the follow-up you expect. Please reach out to our billing team directly at billing@pdfaid.com or +1 888 857 5569 so we can review your case in full and assist you promptly. We're here to help and ensure your concerns are addressed properly.
Best,
James, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569