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From the business
📑 Meet PDFAid, your easy-to-use, all-in-one PDF solution
From basic edits and annotations to adding e-signatures or watermarks, convert files between PDF and popular formats (Word, Excel, JPG, and more) effortlessly, and reduce large PDFs to shareable sizes without losing quality📚
We’re all about helping you get the job done quickly while keeping your documents secure 🔒
☑️ Just open PDFAid and get it.
Need help? Our support team is available 24/7 and happy to assist.
Feel free to reach out at +1 (888) 857-5569 or support@pdfaid.com – we’re here for you whenever you need us 📧🤝
PDFAid Reviews Summary
PDFAid has a rating of 3.8 stars from 559 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFAid most frequently mention editing pdfs, large files and different formats. PDFAid ranks 10th among Software sites.
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Being able to scan documents and immediately save them as PDFs has streamlined my workflow. It's perfect for archiving paper records, sharing scanned forms, or just keeping everything neat and digital from the start.
A basic product return required printing forms, signing papers, and taking photos, far too complex for such a simple request.
Hello Joe,
Thank you for your honest feedback. We understand that a simple product return shouldn't feel complicated, and we appreciate you sharing your experience. Your input helps us identify areas for improvement. If there's anything we can assist you with directly at support@pdfaid.com or +1 888 857 5569, please don't hesitate to reach out — we're here to help.
Best,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569
My plan was downgraded to a cheaper tier without warning, and support refused to reinstate my previous features.
Hello Tim,
We appreciate you bringing this to our attention. Any change to your account would only occur if the previous access period ended or a manual update was made. If your features were affected, we'd be happy to take a closer look.
Feel free to contact our billing department at billing@pdfaid.com or +1 888 857 5569 for further assistance.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
Each support agent told me a different process for returning an item, resulting in lost time and unnecessary expense.
Hello Nigel,
We appreciate you taking the time to share your concern. PDFAid does not offer or ship any physical products. Our service is limited to digital tools for working with PDF documents. It's possible your review refers to another company with a similar name.
If you think your experience is related to our platform and would like us to check your account, our billing team is available at billing@pdfaid.com or +1 888 857 5569.
Best regards,
David, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
Merging multiple documents into a single PDF is quick and efficient. It's a real time-saver when combining reports, contracts, or any files that need to be kept together.
Hello Stuart,
Thank you for sharing your experience! We're glad to hear that the merging feature helped streamline your workflow — keeping everything organized and saving you time. If you ever need assistance or have questions, feel free to reach out.
Best,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Adding bookmarks to long PDF files helped me and my team navigate lengthy documents more easily. It's a small addition that made a huge difference in usability, especially during reviews or collaborative work.
Hello Mary,
Thank you for sharing your positive experience! We're glad that adding bookmarks made navigating your PDF files easier for you and your team. Small features can truly make a big difference, especially when working collaboratively. If you ever need further assistance or have questions, feel free to reach out.
Best,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569
My loyalty points vanished after a system update, and support said they could not bring them back or explain what happened.
Hello Josh,
Thank you for your message. We'd like to clarify that PDFAid does not operate a loyalty or points-based program. It's possible this issue is related to a different service with a similar name. Our platform focuses on providing PDF editing and conversion tools only.
If you have any questions about PDFAid specifically, please feel free to contact us at billing@pdfaid.com or call +1 888 857 5569.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
I was billed twice for my purchase, and support refused to process a refund, insisting there was no mistake on their end.
Hello Mark,
Thank you for sharing your concerns. We understand how frustrating duplicate charges can be. For billing issues like this, please contact our billing team directly at billing@pdfaid.com or +1 888 857 5569. They are dedicated to reviewing such matters carefully and assisting you with clarifications.
Best,
David, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569
I struggled to understand the support agent due to language barriers, but there was no option for someone else to assist.
Hello Troy,
Thank you for your feedback. We're sorry to hear that language barriers made the experience difficult. Your input is very important. If you still need assistance, please feel free to reach out at support@pdfaid.com or +1 888 857 5569 — we'll do our best to provide support in a way that works better for you.
Best,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Merging multiple PDFs into a single file couldn't have been easier. The process was smooth and saved me a lot of time on admin tasks.
Hello Samuel,
Thank you for your great feedback! We're glad to hear that merging your PDFs was a smooth experience and helped save you time. If you ever need assistance with anything else, feel free to reach out — we're always here to help.
Best,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569
My refund took weeks of back and forth with unclear timelines and no updates from support in the meantime.
Hello Marko,
Thank you for sharing your experience. We understand how important timely communication is when resolving an issue, and we take feedback like yours seriously as we work to improve our processes. Our goal is to keep users informed at every stage until a matter is fully resolved.
If you have any remaining questions about your account, please contact our billing team at billing@pdfaid.com or call +1 888 857 5569. They'll be happy to assist you.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
Support denied my refund claiming conditions were not met, even though I complied fully with the policy.
Hello Chris,
Thank you for your feedback. We review each case carefully in line with our stated policies. If you believe your request was not handled correctly or further clarification is needed, please contact us directly so we can recheck your case and provide assistance.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
I was not informed about subscription changes, leading to surprise billing and confusion. Even though I complied fully with the policy.
Hello,
Thank you for your feedback. Our service operates on a standard subscription model, and all details regarding plan terms and renewals are displayed clearly during sign-up. If you have any concerns about recent changes or charges, please contact us directly so we can review your account and provide assistance.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
I only got chatbot or template email replies, no option was provided to speak to a real agent for complex problems.
Hello Joe,
Thank you for your feedback. Our team is always available to assist with more complex issues, even if initial responses are automated for common questions. Please contact us directly, and we'll ensure your case is reviewed by a support agent who can help you personally.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
Screenshots and documentation I sent were ignored by support, who never addressed not used them to help.
Hello Chiquita,
Thank you for your feedback. We review all information provided to us carefully when assisting with any request. If you feel your case wasn't fully addressed, please contact us directly again so we can take another look and ensure you receive the help you need.
Best,
David, PDFAid Support
billing@pdfaid.com or +44 808 501 2541
Despite several cancellation requests, my account stayed active and I was billed repeatedly without explanation.
Hello Casey,
Thank you for your feedback. Our system processes cancellations automatically once they are completed, and no further charges occur after that point. If you experienced any difficulty or believe your request did not go through correctly, please contact us directly so we can review your account and assist you.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
Needed PDF conversion fast. PDF Aid online PDF conversion tool worked perfectly. My file was ready in seconds. Saved me so much time today.
Hello Ella,
Thank you for sharing your experience! We're glad PDFAid helped you convert your PDF quickly and saved you valuable time. If you ever need assistance again, feel free to reach out — we're always here to help.
Best,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569
I requested permanent deletion multiple times but support ignored me and my account remained active without explanation.
Hello Zack,
Thank you for your feedback. We understand how important it is to have your request for permanent deletion handled promptly and respectfully.
Please contact our billing and support team directly at billing@pdfaid.com or +1 888 857 5569 so we can review your request and ensure it's fully addressed.
Best,
Sophie, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569
Even though I met refund criteria, support denied my claim arbitrarily without explanation or alternatives.
Hello Abdul,
Thank you for sharing your experience. We understand how frustrating it can be to feel that your request was not handled fairly, especially when you believe all criteria were met.
Please reach out to our billing team at billing@pdfaid.com or +1 888 857 5569 so we can review your case in detail. We're committed to resolving these matters transparently and respectfully.
Best,
James, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569
Only chatbot and automated replies were available; no live agent access existed for more complex problems.
Hello Mike,
Thank you for your feedback. We understand that sometimes more direct support is needed, and we appreciate you sharing this experience. If you have any specific questions or require assistance beyond automated replies, please don't hesitate to contact us directly at billing@pdfaid.com or +1 888 857 5569 — we're here to help.
Best,
Sophie, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Megan,
Thank you for sharing your experience! We're so glad to hear that the scanning and PDF saving features have helped streamline your workflow. It's always great to know our tools are making everyday tasks easier and more efficient. If you ever need anything else, we're here to help!
Best,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569