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📑 Meet PDFAid, your easy-to-use, all-in-one PDF solution
From basic edits and annotations to adding e-signatures or watermarks, convert files between PDF and popular formats (Word, Excel, JPG, and more) effortlessly, and reduce large PDFs to shareable sizes without losing quality📚
We’re all about helping you get the job done quickly while keeping your documents secure 🔒
☑️ Just open PDFAid and get it.
Need help? Our support team is available 24/7 and happy to assist.
Feel free to reach out at +1 (888) 857-5569 or support@pdfaid.com – we’re here for you whenever you need us 📧🤝
PDFAid has a rating of 3.8 stars from 558 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFAid most frequently mention editing pdfs, large files and different formats. PDFAid ranks 10th among Software sites.
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I wouldn't recommend this service even if it were free. It tricks users into editing, then hides costs until you're too invested to back out. I got charged instantly after signing in, even though I never confirmed anything.
The deceptive tactics pdfaid uses are unacceptable. You think you are just saving flie and instead youve authorized a charge.
Support doesnt reply and there is no cancellations.
Hello Liam,
Thank you for sharing your feedback. We understand how frustrating it can be when expectations are not met. PDFAid aims to provide a seamless experience, and we are committed to ensuring clarity regarding subscription details and charges. If you believe there has been any misunderstanding or if you need assistance with your account, please feel free to reach out. Our team is here to assist you.
We are dedicated to making sure your experience is as smooth as possible.
Best regards,
James, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
I attempted to convert a Word file into a PDF, everything worked fine, but...
Downloading the file triggered a login and payment requests. They dont offer a trial, dont show prices upfront.
Hello Natalie,
Thank you for your feedback. We understand the importance of clear and upfront information about services. PDFAid provides a free version for editing and downloading PDFs without any payment required. If you have encountered any issues or unexpected steps during your experience, please don’t hesitate to reach out. We’re here to assist and ensure your experience is as smooth as possible.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
What makes this service particularly dangerous is how little information it offers before asking for payment. I expected a quick pdf merge and ended up being enrolled in a recurring plan without ever seeing a subscription page. There' no way to cancel directly on the website either.
Hello Jack,
Thank you for sharing your feedback. We regret that your experience with PDFAid did not meet your expectations. PDFAid strives to provide clear and transparent information about our subscription process, and we understand how important it is for users to be fully informed before making any commitments.
If you have any concerns or difficulties with your subscription, we are here to assist you. Please reach out to us directly, and we will help you resolve the issue promptly.
Best regards,
James, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
After using pdfaid, I discovered I was being charged monthly. I never signed up for a subscription. Their terms are buried and intentionally misleading.
Hello Kory,
Thank you for sharing your experience with us. We strive for full transparency in our services. Our subscription terms and prices are clearly listed when you sign up, to make sure users know exactly what they're agreeing to.
If you need further assistance or have questions about your account and payments, please don't hesitate to contact our billing department. Our team is eager to help you sort this out.
Best regards,
James, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
They say it's a one-time charge, but it isn't. Pdfaid.com charged me every month after the first use. Customer service doesn't respond. Stay away.
Hello Nakita,
We appreciate you sharing your feedback. We work to make our services clear. Our subscription pricing and terms are clearly displayed during the registration process to ensure users are well-informed about the service details.
For a detailed review of your account and to assist with any billing inquiries, please contact our dedicated billing team. They are available to provide you with comprehensive support.
Best regards,
David, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
Pdfaid tricks users by offering free tools, then forces a payment and locks you into recurring billing. You'll never get your money back from them.
Hello Arleen,
We appreciate you bringing your concerns about the subscription charges to our attention. We understand that finding unexpected recurring fees can be unsettling, especially when you intended for a single use of our service.
We ensure that our subscription pricing and terms are clearly outlined and presented during the registration process. This is to provide full transparency and ensure users are aware of the service terms before they commit.
Please do not hesitate to reach out to our billing department for any further assistance or clarification regarding your account. Our team is ready to help you address these matters.
Best regards,
David, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
Pdfaid.com is misleading. There's no clear warning about recurring charges. You pay a small fee and end up stuck in a subscription you never knowingly agreed to.
Hello Finn,
Thank you for sharing your experience with us. At PDFAid, we prioritize clarity in our pricing and subscription details, which are provided during registration. We understand that unexpected charges can be frustrating, and we are here to address any concerns you may have about your account.
If there are any issues or confusion regarding your subscription, don’t hesitate to reach out to us directly. We’re dedicated to making sure your experience is as transparent and smooth as possible.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
Beware of pdfaid! They promise free PDF editing but charge you secretly. I paid a $1 fee, then got charged $39.50 every month. I had to block my card to stop them.
Hello Maya,
Thank you for bringing this to our attention. We understand how important it is to have clarity regarding charges and subscriptions. PDFAid strives to provide full transparency, with all pricing and subscription information clearly outlined during the registration process. If you have encountered any problems or have concerns, please feel free to reach out, and we’ll be happy to assist you.
We are here to help resolve any issues and ensure your experience is as smooth as possible.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
I thought I was paying once to download a PDF, but pdfaid.com charged my card every month. There's no clear agreement or warning, and support never replies. Extremely frustrating.
Hello Elsie,
Thank you for your feedback. We understand the frustration of facing unexpected charges. PDFAid is committed to providing clear information about our subscription model, which is outlined during the registration process. If you have encountered any issues or concerns, please reach out to us, and we’ll be happy to assist you.
We are dedicated to resolving any matters and ensuring your experience is as smooth as possible.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
Very shady business model. One-time payment? More like recurring hidden subscription.
PDFAid experience left me angry!
Hello Lara,
Thank you for sharing your thoughts with us. We regret that you had a negative experience with PDFAid. Please be assured that our service is designed to provide full transparency, and all subscription details, including pricing, are clearly displayed during the registration process.
If you believe there has been an issue with your subscription or unexpected charges, we are more than happy to assist you in resolving the matter. Feel free to contact us, and we’ll ensure everything is taken care of.
We are committed to providing clarity and helping you have the best possible experience.
Best regards,
James, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
Everything works until you finish your job...
Then, it demands your email or google account and a payment method!
The pricing page is hidden until the last minute. Once you pay, you're automatically subscribed.
Hello Rachel,
Thank you for your feedback. We are sorry to hear that our service did not meet your expectations. To clarify, PDFAid offers a free version of the service, which allows users to edit and download PDFs without the need for payment details or a subscription.
If you encountered any issues or have any further questions, please feel free to reach out to us. We are committed to making your experience as positive and seamless as possible, and we are always here to help.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
Pdfaid reviews ive seen seem werent exaggerating
I was charged without confimation as sson as i logged in to my google after finishing my paper.
I wasnt awarre that i had subscribed, so that price wast 1-time either
Hello Marco,
Thank you for your feedback. We completely understand how frustrating this situation must have been for you. The subscription details are outlined during sign-up, but if you believe there’s been any mistake or your request hasn’t been properly addressed, our billing team is here to help resolve it as quickly as possible. Please contact us directly at billing@pdfaid.com or +1 888 857-5569, and our team will make sure your concerns are taken seriously and reviewed thoroughly. We're here to support you.
Best,
James, PDFAid Billing Support
billing@pdfaid.com or +1 888 857-5569
The tools on site function smoothly but only until you try to download anything.
That when the real agenda show up - forced sign up and paywall, after wasting so many time to edit my files...
Hello Amelia,
Thank you for your feedback and for sharing your experience. We completely understand how frustrating this situation must have been for you. Please note that we offer both free and paid options, and the details about payment appear before subscribing. We always aim to provide clear information so users can choose what suits them best.
If you have questions or would like to discuss your experience further please contact us directly at billing@pdfaid.com or +1 888 857-5569, we’re here to help.
Best,
David, PDFAid Billing Support
billing@pdfaid.com or +1 888 857-5569
Pdfaid is built to look like a good, free ultility tool, BUT FUNCTIONS LIKE A SCAM!
The experience is frustrating... you do the work, then get blocked with a paywall)))
file editing site
Hello Jack,
Thank you for your feedback. Our service offers both free and paid options, and payment details are presented before subscribing. We understand how frustrating it can be if expectations aren’t met, and we’re here to help clarify anything that may have been unclear. If you have questions or need further support, please don’t hesitate to reach out to us directly.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
The second you log in - your card is at risk!
They dont provide any clear billing info until after youve been charged!
Hello Sophie,
We appreciate you taking the time to share your feedback. Please note that all payment details and subscription terms are presented before completing any transaction. If you feel something wasn’t clear or if you need help reviewing your charges, we encourage you to contact us directly. Our team is here to support you and provide clarification.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
Stay far away from pdfaid.com. There's no clear warning that they'll charge you monthly. You'll only notice when your bank alerts you.
Hello Coralee,
Thank you for your feedback. We want to clarify that all subscription details, including any recurring charges, are presented before confirming payment. If anything seemed unclear or if you have any concerns about your billing, please don’t hesitate to reach out to us directly. We're here to help and happy to review the situation with you.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
I had a horrible experience with pdfaid. I was charged for three months before realizing, and they never sent a single email confirmation.
Hello Carmella,
Thank you for sharing your experience. We understand how important it is to stay informed about any billing activity, and we take these concerns seriously. If you believe something was missed or unclear, we encourage you to contact us directly so we can look into it and provide support.
We’re here to help resolve any issues you may have.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
It started well - uploading was fast, good editing tools. But... The download button redirected to registration form, then came the request for a payment.
No clear pricing, after charged me more than once!
PDF redactor
Hello Leila,
Thank you for sharing your experience. We want to clarify that PDFAid offers a completely free version that allows users to edit and download their PDFs without any charge. If you encountered any issues accessing the free feature, please feel free to contact us, and we’ll be happy to assist you.
We are here to ensure your experience is as smooth as possible.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
I didn't realize that clicking "Download" on pdfaid.com meant subscribing to a $39/month plan. There was no clear warning, and the service is not worth it at all.
Hello Louvenia,
Thank you for sharing your feedback. We want to assure you that all pricing information, including subscription details, is clearly displayed during the sign-up process. Our goal is to ensure transparency, so users are fully aware of the costs before proceeding.
If you have any questions or concerns regarding your subscription, we kindly ask that you reach out to our Billing team at billing@pdfaid.com or +1 888 857 5569. They are available to assist you and resolve any issues you may have.
Best regards,
James, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
Hello Zoe,
Thank you for sharing your experience. We understand your concerns, and we strive to make the subscription process clear and transparent for all users. If you believe there has been an issue with your account or charges, please don't hesitate to contact us. Our team is here to assist you and ensure that any concerns are addressed promptly.
We are committed to helping resolve any issues and ensuring a smooth experience moving forward.
Best regards,
James, PDFAid Support
billing@pdfaid.com or +1 888 857 5569