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📑 Meet PDFAid, your easy-to-use, all-in-one PDF solution
From basic edits and annotations to adding e-signatures or watermarks, convert files between PDF and popular formats (Word, Excel, JPG, and more) effortlessly, and reduce large PDFs to shareable sizes without losing quality📚
We’re all about helping you get the job done quickly while keeping your documents secure 🔒
☑️ Just open PDFAid and get it.
Need help? Our support team is available 24/7 and happy to assist.
Feel free to reach out at +1 (888) 857-5569 or support@pdfaid.com – we’re here for you whenever you need us 📧🤝
PDFAid Reviews Summary
PDFAid has a rating of 3.8 stars from 558 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFAid most frequently mention editing pdfs, large files and different formats. PDFAid ranks 10th among Software sites.
We monitor reviews for authenticity
Pdfaid.com is deceptive. You can edit your document, but as soon as you want to download, you have to pay. Then they start billing you monthly without clear agreement.
I thought I was paying a one-time fee on pdfaid, but instead they silently charged my card every month. Their support is unresponsive, and I never got a refund.
Hello Margarethe,
Thank you for bringing this matter to our attention. We understand how important it is for users to have clarity regarding subscription details. All pricing and subscription terms are provided during the registration process. If you need assistance with your subscription or have concerns regarding charges, don't hesitate to get in touch with our billing team directly, and they will ensure that your issue is addressed.
We are here to help and resolve any questions you may have.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
They tricked me with their "no registration needed" claim. I managed to upload and edit a document but couldn't export it until I logged in. Right after that, my card was charged. I received no receipt, no subscription confirmation, and no option to reverse the charge.
Hello Lila,
Thank you for sharing your experience with us. We would like to clarify that we do offer a free version of our service, which does not require registration, and you are able to freely edit and download your PDFs without any charges. We aim to provide our users with a seamless and transparent experience, ensuring that they can access the tools they need without any complications.
If you have any further questions or need assistance, please do not hesitate to contact our customer support team. We are here to ensure that you have a smooth and enjoyable experience with our platform.
Best regards,
James, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
Editing a PDF on this site seems free, but once you're done, everything stops working unless you pay. They hold your file hostage. There's no warning this will happen, and the charge appears instantly. This isn't a legitimate service — it's a trap hiding behind free tools.
Hello Samuel,
Thank you for sharing your feedback. We want to clarify that PDFAid offers a free version of our service, allowing users to edit and download their PDFs without any charges. We aim to ensure full transparency regarding our offerings, and all pricing details are clearly provided during the sign-up process.
If you need further assistance or have any questions about the free version, please don’t hesitate to contact our support team. We are here to help.
Best regards,
James, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
Used it to sign a contract. Seemed simple until i reached the download step. Then, suddenly, i was asked to register and make a payment. No clear mention of cost until the very end. Not only that, but i was also auto-enrolled in a subscription!
Hello Thomas,
Thank you for bringing this matter to our attention. We would like to clarify that all pricing information, including any applicable fees, is clearly displayed during the registration process to ensure that our users are fully informed before proceeding with any actions on our platform.
If you have any concerns regarding the charges or require further assistance, please don’t hesitate to contact our support team. We are here to help and will be happy to assist you in resolving any issues you may have.
Best regards,
James, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
There's no cancel button. You get subscribed automatically. Avoid this scam! Fake free tool. It's not free and ends up costing a lot.
Hello Kaitlyn,
Thank you for sharing your feedback. We want to clarify that all pricing and subscription details are clearly outlined during the sign-up process. Our goal is to ensure that users are fully informed before proceeding with any service.
If you wish to manage your subscription, you can do so directly through your account on our platform. If you need further assistance or have any questions, please don’t hesitate to contact our support team. We are here to help you resolve any issues.
Best regards,
James, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
Pdfaid.com charged my credit card multiple times after I paid to download one file. I never agreed to any subscription, and there's no cancellation option. No support response either.
Hello Barbara,
Thank you for sharing your experience. We understand that receiving unexpected charges can be frustrating. Please note that all subscription terms are clearly outlined during the registration and payment process, including the recurring nature of the service.
If you feel something is unclear or needs to be reviewed, we’d be happy to assist. Please contact our team at support@pdfaid.com or +1 888 857 5569 and we will look into this for you.
Best,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569
After using pdfaid.com, I was shocked to find my card charged again days later. Their site never mentioned a subscription. Support doesn't respond, and there's no way to cancel.
Hello Zoya,
Thank you for sharing your feedback. We understand how important it is to have clear and transparent information when using an online service. Please note that all payment and subscription details are provided during the registration process, and we encourage users to review them carefully before completing a transaction.
If you believe there has been any confusion regarding your account or charges, we’re here to help. Please contact us at support@pdfaid.com or +1 888 857 5569, and we’ll gladly review the situation with you.
Best,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569
I had hoped for a reliable way to convert my Excel file to PDF. Unfortunately, PDFAID made the experience incredibly frustrating. After spending time formatting the file, it wouldn't let me export without logging in and paying. No price was shown beforehand, and I feel completely misled.
Hello Olivia,
Thank you for your feedback. We understand your concerns and want to note that all payment details, including subscription terms, are clearly outlined on our website before any transaction is completed. We do our best to ensure users have access to all the necessary information in advance. If you have any questions about your account or need help, you're welcome to contact us directly.
Best,
David, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569
The process started well. I used their editor to remove several pages from a document and add a header. As soon as I finished, though, I was met with a login wall and payment prompt. None of that was shown before. Total waste of time, and the file wasn't even saved.
Hello James,
We appreciate you taking the time to share your experience. We aim to offer a clear and helpful editing process, and we regret that you were unable to complete your task as expected. Our team is happy to review your account and provide any assistance you may need—feel free to get in touch with us.
Best,
David, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569
I expected a one-time fee, but the site charged me twice within a few days. They don't disclose that you're being signed up for a recurring payment. There's no account dashboard, no clear cancellation process. Once they have your card, you're stuck. This is dishonest business behavior.
Hello Ethan,
We appreciate your feedback. Our platform is designed to show all payment and renewal terms before any charges occur, and we regret that your experience did not meet your expectations. We’d be glad to take a closer look and help clarify your account status.
Feel free to contact us at billing@pdfaid.com or +1 888 857 5569.
Best,
David, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569
The small fee is just a trick. They don't tell you it's a subscription. I found out after 3 months of being charged $29.95.
Hello Zoya,
Thank you for bringing this to our attention. We aim to make all payment and subscription details visible before any transaction is confirmed. If something was unclear, we’d be happy to review your account and provide more insight into the charges.
Please feel free to reach us at billing@pdfaid.com or +1 888 857 5569.
Best,
David, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569
It's not free. It's not even cheap. It's a subscription trap. I lost over $100 before I noticed. No help from support.
Hello Elizabeth,
We appreciate your feedback and regret that your experience hasn’t met expectations. All payment information, including recurring terms, is provided during the sign-up process. If you'd like us to review your account and clarify any details, please contact us directly.
We're here to help at billing@pdfaid.com or +1 888 857 5569.
Best,
David, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569
pdfaid.com is predatory. Uses dark UX to get your card, then signs you up silently for ongoing charges. No refund policy, either.
Hello Ivy,
Thank you for taking the time to share your thoughts. We strive to make all terms visible at the point of payment, and our subscription model is clearly outlined during the process. We take concerns about transparency seriously and encourage you to reach out so we can look into your situation.
You can contact us at billing@pdfaid.com or +1 888 857 5569.
Best,
James, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569
I feel duped. Paid $2 to download my file. A month later, charged $29.95. No warning, no email, no support. Thieves.
Hello Liliya,
Thank you for your review. We want to clarify that the payment and subscription terms are shown during the signup process to ensure users are fully informed. We understand it can be frustrating if these details are missed, and we’re here to help clear up any confusion.
Please contact us at billing@pdfaid.com or +1 888 857 5569 so we can look into your case and assist you further.
Best,
Sophia, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569
Everything was fine until I tried to download the edited PDF. Suddenly I was asked to sign in, and without confirming anything, my card was charged. That's not how a user-focuseed service should operate. PDFAID reviews online aren't wrong — this platform doesn't operate with transparency.
Hello Isabella,
Thank you for sharing your feedback. We understand your frustration regarding the charge after editing your document. We aim to be transparent with all pricing details, and we want to make sure you have a smooth experience using our service. If you have concerns or need assistance managing your subscription, please contact our support team. They will be happy to help resolve any issues you may have.
Best regards,
David, PDFAid Customer Support
billing@pdfaid.com or +1 888 857 5569
Don't be fooled by their claims of free service. I added a digital signature, rearranged a few pages, and then tried to save. That's when the paywall hit. No warnings, no pricing up front. Just a hard stop unless you're willing to provide personal and billing information.
Hello Yasmin,
Thank you for your feedback. We understand your concern regarding the pricing. We aim to provide transparency and clarity with all our pricing details. If you have any questions or need help using the free version of the service, please feel free to contact our support team. They will be happy to assist you and address any concerns you may have.
Best regards,
James, PDFAid Customer Support
billing@pdfaid.com or +1 888 857 5569
I spent hours working on my document on their site, doing everything they asked—only to hit a paywall when I tried to download it. No heads-up. No warning. They wait until you're completely invested, trusting them, only to slam the door in your face at the last step. It's not some innocent oversight. It's a deliberate trap. This is what's known as a dark pattern: a sneaky design trick meant to push you into making choices you'd never make otherwise. It's downright disrespectful—a slap in the face to anyone who values their time and trust. And worst of all? They planned it this way. I'm done with this site. I'll never use it again. I urge everyone else to stay far away and look for services that respect their users. Companies that thrive on manipulating people into paying don't deserve our business.
Hello Juan!
Thank you for your feedback and for sharing your experience. We completely understand how frustrating this situation must have been for you. Please note that we offer both free and paid options, and the details about payment appear before subscribing. We always aim to provide clear information so users can choose what suits them best.
If you have questions or would like to discuss your experience further please contact us directly at billing@pdfaid.com or +1 888 857-5569, we’re here to help.
Best,
James, PDFAid Billing Support
billing@pdfaid.com or +1 888 857-5569
I should've paid attention to the PDFAID review sections online. My experience was nearly identical to what others have reported. You complete the task, and then suddenly you're met with a payment screen. After paying, you discover you're also enrolled in an ongoing subscription. Very underhanded.
documents editor
Hello Lucas!
Thank you for sharing your feedback. We understand how frustrating this situation can be and we genuinely want to address your concerns. Please be assured that our system clearly outlines subscription details before any payments are made. However, it seems there may have been some misunderstanding in the process.
For any billing inquiries, we encourage you to reach out directly to billing@pdfaid.com or +1 888 857-5569, where our team will assist you in resolving this issue. We aim to provide the best possible support, and we will do our best to ensure this matter is handled efficiently.
Best,
Sophie, PDFAid Billing Support
billing@pdfaid.com or +1 888 857-5569
I was just trying to convert a JPG into a PDF for a job application. Everything looked fine until I reached the download step. That's when I was blocked by a login screen and asked to pay. They don't show prices or terms beforehand, which makes this service highly untrustworthy.
PDF EDITOR
Hello Ava,
Thank you for taking the time to share your experience. We understand how frustrating it can be to deal with unexpected charges, and we appreciate you bringing this to our attention. Please know that we do offer a free option to download the file, and this information is clearly shown on the page before any payment or subscription is required. We try to be transparent, and we appreciate feedback like yours to help us improve.
If you have any further questions or need assistance, don’t hesitate to contact us directly at billing@pdfaid.com or +1 888 857-5569. We genuinely want to ensure you feel heard and supported
Best,
David, PDFAid Billing Support
billing@pdfaid.com or +1 888 857-5569
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Wendi,
Thank you for taking the time to share your experience. We want to assure you that PDFAid offers a free version of our service, and all pricing information, including any charges, is clearly displayed during the registration process to ensure transparency.
If you have any concerns regarding your subscription or billing, we kindly request that you reach out to our Billing team directly at billing@pdfaid.com or +1 888 857 5569. Our team is committed to assisting you promptly and resolving any issues you may encounter.
We appreciate your feedback and are here to assist you further.
Best regards,
James, PDFAid Support
billing@pdfaid.com or +1 888 857 5569